Hi, I apologize for any issues you've experienced while having an account with us. To avoid interruptions of service all of our accounts are setup for auto renewal. Transferring a website away doesn't mean your cancelling your service, as you may potentially be using the account to host other websites. As referenced in our terms of service you must submit a cancellation formally within the account manager. We send out renewal reminders 30 days prior to any charge being made. Additionally, these reminders provide instructions on how to cancel your account if you don't want it to renew. I apologize if you didn't find the interface user friendly. We work hard to ensure that the interface is as easy as possible to use. We welcome any suggestions or recommendations you have that would make it more user friendly. We appreciate your feed back and look forward to any recommendations you would be willing to provide.
Established back in 1998, HostPapa operates three state-of-the-art data centers. Equipped with multiple GigE fiber connections to the internet backbone, the company built out seismically braced racks and cabinets, fully redundant Liebert HVAC cooling systems, a diesel generator that can run for weeks and a preaction dry pipe fire suppression system.
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service is down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.
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This company is absolutely terrible to do business with. I wish I had researched them before doing business with them. Reviews and ratings are all over the internet. But yes they got me too. I canceled my hosting with them but paid for my domain name & canceled their services for web hosting. Also I canceled the auto renewal of allowing them to withdraw the fees from my bank. They took it upon themselves to still charge my bank account and refuse to refund my money. Trust me, there are many great web hosting sites out there.
I was hosted with webhostingpad 5 years ago. They were down… a lot… and after a year I switched to a different hosting company who has been awesome. I was told there was no ability to refund the balance of my money (I paid up front for a 5 year term to save a few dollars with their $1.99/mo deal). Today I received an invoice for $191 from them!!! When I emailed back that I had left their service years ago, they said I would have to go to their website and log in to cancel the subscription. After 4 years, I haven’t a clue what my password is. Calling got a “the number you called is unassigned” message and the chat feature gave me a 404 error. Even the “password reset” feature wasn’t working. Eventually, despite numerous requests to just cancel the service, someone sent me a new password and I got to navigate through a very non-intuitive series of links and hopefully have left forever. Given my experience with them, please use ANYONE else!
As a relative novice in using a webhosting site, I have nothing but praise for Webhostingpad. I was a bit overwhelmed when I initially got the control panel, but the online help videos got me started. As I had questions my emails were quickly answered….. usually within hours. I made a number of phone calls and everytime, got to a live person within a minute or two. The staff are excellent in helping you out. The price is also extremely good. I use Frontpage to the chagrin of many, but the software works very well with webhostingpad. (Just let them know so your sure your on a server that uses the FP Extensions). Overall a great host.
WebHostingPad was founded in 2005 by a team of successful industry veterans with intent on delivering the best value in web hosting. With the growing need for affordable hosting, the company set out to deliver the best web hosting at a price that everyone can afford. Yet, our user reviews have been quite mixed lately so if you decide to sign with them, be sure to let us know how things actually pan out!
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BUYER BEWARE!!! This company will do everything they can to take your money behind their fine print auto-renew and no refund TOS verbiage. This company does not seem to be in a customer-centric web hosting business, but rather they are a shady gray-area legal debt collections business. When I see all the negative reviews of similar experiences, this just raises more red flags.
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service is down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.
I have lodged some 20 tickets over the past 12 months. Always the same problem: blacklisted SMTP IP (shared) results in bounced mail. They host too many spammers and abusers and since the SMTP IP (sending IP) is shared, your mail hardly ever arrives. Gmail goes constantly in Spam and Hotmail / GMX bounces completed. Hotmail: Unfortunately, messages from [204.93.163.106] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3140). GMX: 554-IP address is black listed. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=204.93.163.106&c=bip ONLY EXCUSES FROM THEM for the past months. They promised to put my domain on a well-reputed IP (whatever that means) - they DID NOT. They promised to clean/unlist their SMTP IP - no idea if they do but NO result whatsoever. If you want to send 3-4 emails a day to gmail or hotmail or gmx - STAY AWAY FROM WEBHOSTINGPAD. The problem has been going on for months now (months!) - so you can see how much they "care" about customer service. Tickets are "responded" but NO action is taken that solves the problem. I now need to refer to a gmail email account because they are unable to provide a clean IP. Horrible. Stay away!

WebHostingPad offers unlimited disk space with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for disk space is 10 GB (gigabytes), which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if and only if you meet the following requirements:


No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)

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