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I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.
I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done
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