I was hosted with webhostingpad 5 years ago. They were down… a lot… and after a year I switched to a different hosting company who has been awesome. I was told there was no ability to refund the balance of my money (I paid up front for a 5 year term to save a few dollars with their $1.99/mo deal). Today I received an invoice for $191 from them!!! When I emailed back that I had left their service years ago, they said I would have to go to their website and log in to cancel the subscription. After 4 years, I haven’t a clue what my password is. Calling got a “the number you called is unassigned” message and the chat feature gave me a 404 error. Even the “password reset” feature wasn’t working. Eventually, despite numerous requests to just cancel the service, someone sent me a new password and I got to navigate through a very non-intuitive series of links and hopefully have left forever. Given my experience with them, please use ANYONE else!
I wish I would have looked at reviews about this hosting service prior. I usually have had great luck with cNET but not this time. Have had website since 2000 and I have never seen anything similar to what they did to us. I believe they do this type of stuff to actually have a reason to charge you additional. I declined all upgrade offers at time of purchase which was 92.00. Three (3) months into hosting with (June 17th 2013 to be exact) them my website shut down with WebHostingPad stating that spam from my site is causing server delays. I was unable to log into the control panel. They had no recommendations on stopping it and fortunate for me we are versed with host changing and so we quickly changed hosting service. I plan on complaining to the BBB and other online consumer advocate programs. If you are not versed in changing hosting companies than stay away from them. They are trying to rip us off and have made no effort to provide me with a prorated refund. It truly is sad that there are companies like this. This company has no integrity and I have a problem with them having some of my secure information and have asked them to destroy it. They appear to be very shady.
Recently my needs increased — I’m running about 40GB right now, with about 80 database-driven subsites. I shifted to Power Plan Plus and I’m relatively satisfied. Even before the shift, they made good on their unlimited bandwidth/databases/storage promise. It’s also been a little slow and the uptime could be better. Note that you have to ask for your unlimited storage in 10GB increments. They say it is to prevent you from using the site as a download station.
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I did quite a bit of research before going with webhostingpad.com. I was attracted by what they had to offer and did some research. I decided to sign up with them because after sending in a sales ticket they responded within 20 min, and I just couldn’t be happier now. My site has never been down and it’s fast. Webhostingpad helped me from the start. They got my domain transferred and even moved by website over. I highly recommend them.
STAY AWAY!!! This company is in the dark ages. My experience with WebHostingPad was abominable. THIS, AFTER 10 YEARS OF BEING A CUSTOMER. I can't imagine how they treat recent customers. They actually called me a liar and refused to refund my fee, even though I tried to cancel my subscription BEFORE the due date. Unfortunately, their systems weren't working properly and I had to contact their customer service once I realized I had never gotten a confirmation of my cancellation.
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
Most apps I tried to install were worthless and at the renewal time for domain name and space, if you choose not to renew through them you will get an email saying they turn your account over to their attorneys then they will find your new credit card number and put it in without your permission and try to charge it anyway.. I cancelled their service on the spot and notified my CC it had been hacked.
Worst hosting company there is. In the almost 15 years I've been with them I've had all my data lost once, have had to be switched servers twice, have had numerous downtimes, have had my website suspended multiple times because of hackers, and a whole host of other problems. Do yourself a favor and if you can afford to spend more money elsewhere, DO IT!
Many web hosting services offer so-called unlimited or unmetered service for whatever amount of bandwidth, disk storage and sites you use. It's important to understand that most terms of service actually do limit the definition of "unlimited" to what's considered reasonable use. The bottom line is simple: if you're building a pretty basic website, unlimited bandwidth means you don't need to worry. But if you're trying to do something excessive (or illegal, immoral or fattening), the fine print in the hosting platform's terms of service will trigger, and you'll either be asked to spend more or go elsewhere.
Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.
On April 9th we was billed $20 for a renewal of an SSL certificate . Since then, Our site has been down with site certificate error. blocking customers from accessing our site. This happens EVERY year with them. They make fake statements claiming it has been fixed then the next year, after being automatically renewed and billed by them, it stops working. This happened again this year and at this moment, our website is down main account domain - product-smith.com the domain supposed to have SSL kalron.com
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
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