Their support is very fast to respond and sort out problems but, recently, I have had too many reasons to contact them. Requests timing out (including inability to load cPanel to see what was going on), DNS resolution problems and “500” (internal server error) responses were all becoming an everyday occurence (in fact almost everytime I attempted to connect).
Web Hosting Pad provides affordable web hosting from $1.99 with 24/7 U.S based tech support and customer satisfaction guaranteed. You get free set up and a free domain plus $200 in marketing credits and a 30 day money back guarantee via the website - all free. Additional promotional offers and coupon codes from Web Hosting Pad can be found at Coupons.com.
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“My website is down and I cannot reach anyone in customer service. On the phone, it says to leave a message but then says “sorry but the user mailbox is full”. It also suggests using live chat but when I do that it disconnects me and says no online agents are available. So, I’ve emailed a ticket. I’m just wondering what’s going on and I’d like to resolve this promptly. Thanks.”
1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .
I am their customer since 2010 till 2016, was really worst uptime back in that time, but it was the cheapest multi site hosting service company then. They improved a lot over these few years. But still always down, like 5,6 time a year. And every time I contact support, they would not reply until they sorted out the issue. So basically useless! I paid $71.64 for 3 years in the past 6 years, (2 contracts). But suddenly they want $161.64 for the coming 3 years ! That's insane! Ok, so I stop renewing and moved to ehost.com (paid $99/ 3 yrs.). But they cut my account 5 days before expiring ! That's so naive ! Luckily, I moved all my files just a couple of hours before that. My advice, if you are hosting your personal blog there, you should be fine. It's the cheapest out there like $1.99/ mo., but make sure you move before expiring.
I was working on my website on 12.26.2015 that was to launch today 1/1/2016. I was having issues with some changes so I decided to restore my site from a known good backup from 12.20.2015 - when the restore completed my entire site was gone. Tech support was extremely unresponsive and my site is still not up after almost a week - i have escalated this matter to management there and no response. the only good backups of my site are now missing along with 10gb of data that I have no idea what support deleted. tech support has done more harm than good. I have no idea how my site got destroyed by doing a restore and neither did tech support. they are incompetent in getting my site back up and have lost my only good backups. tech support is extremely hard to reach. they advertise 24/7 support via email chat or phone -but they purposely tie up these means so that it is nearly impossible to get a hold of anyone during an emergency. i tried to call the phone support - no one available with a m
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
Worst hosting company there is. In the almost 15 years I've been with them I've had all my data lost once, have had to be switched servers twice, have had numerous downtimes, have had my website suspended multiple times because of hackers, and a whole host of other problems. Do yourself a favor and if you can afford to spend more money elsewhere, DO IT!
I signed up for them for email hosting but it was a huge waste of time. They claim IMAP support, but interpret their terms of service as "no email storage", meaning that you are capped to 10GB overall space and will not be given any more if your total mail storage exceeds 1GB. Who has IMAP accounts and doesn't (at least collectively) have at least 1GB of mail?! It's crazy. They might be great for website hosting, but if you want email hosting it is pointless to go with them.
I must say that I'm impressed by the high quality of services offered at a price so affordable. Because the interface is fairly intuitive, I did not need assistance to often. But anytime I needed, I had full support to solve the problem in the shortest time. For all these thank you and sincerely recommend anytime. Keep up the good work that you do!
I was hosted with webhostingpad 5 years ago. They were down… a lot… and after a year I switched to a different hosting company who has been awesome. I was told there was no ability to refund the balance of my money (I paid up front for a 5 year term to save a few dollars with their $1.99/mo deal). Today I received an invoice for $191 from them!!! When I emailed back that I had left their service years ago, they said I would have to go to their website and log in to cancel the subscription. After 4 years, I haven’t a clue what my password is. Calling got a “the number you called is unassigned” message and the chat feature gave me a 404 error. Even the “password reset” feature wasn’t working. Eventually, despite numerous requests to just cancel the service, someone sent me a new password and I got to navigate through a very non-intuitive series of links and hopefully have left forever. Given my experience with them, please use ANYONE else!

1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.
I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.

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Web Hosting Pad's hosting plans include the latest version of cPanel, the world's most popular and widely used control panel platform. With cPanel, managing websites is easy with the application's intuitive interface. Plus, it is loaded with features and functionalities that make management operations, configurations, and installations quick and easy even for beginners.

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