Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.
Most apps I tried to install were worthless and at the renewal time for domain name and space, if you choose not to renew through them you will get an email saying they turn your account over to their attorneys then they will find your new credit card number and put it in without your permission and try to charge it anyway.. I cancelled their service on the spot and notified my CC it had been hacked.
of SaaS software reviews.Since each organization has unique business requirements, it is prudent for them to refrain from seeking a one-size-fits-all faultless software system. Needless to say, it would be useless to try to find such a platform even among widely used software solutions. The smart thing to do would be to list the various important factors that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Web Hosting Pad Hosting Services reviews and look into each of the other apps in your shortlist in detail. Such comprehensive homework can ensure you reject ill-fitting applications and zero in on the system that offers all the aspects you require for business success.
I am their customer since 2010 till 2016, was really worst uptime back in that time, but it was the cheapest multi site hosting service company then. They improved a lot over these few years. But still always down, like 5,6 time a year. And every time I contact support, they would not reply until they sorted out the issue. So basically useless! I paid $71.64 for 3 years in the past 6 years, (2 contracts). But suddenly they want $161.64 for the coming 3 years ! That's insane! Ok, so I stop renewing and moved to ehost.com (paid $99/ 3 yrs.). But they cut my account 5 days before expiring ! That's so naive ! Luckily, I moved all my files just a couple of hours before that. My advice, if you are hosting your personal blog there, you should be fine. It's the cheapest out there like $1.99/ mo., but make sure you move before expiring.
In terms of what many vendors call unlimited service, Web Hosting Pad's terms of service indicate that its definition of unlimited is what it calls "incremental." Basically, as you need more capability, it wants to discuss that with you, both to help you get the most out of its services, and to make sure you're using its systems without abusing them.
I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
Migration or transfer services are often free or offered at a reasonable fee at web hosting companies. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.
Hi, I apologize for any issues you've experienced while having an account with us. To avoid interruptions of service all of our accounts are setup for auto renewal. Transferring a website away doesn't mean your cancelling your service, as you may potentially be using the account to host other websites. As referenced in our terms of service you must submit a cancellation formally within the account manager. We send out renewal reminders 30 days prior to any charge being made. Additionally, these reminders provide instructions on how to cancel your account if you don't want it to renew. I apologize if you didn't find the interface user friendly. We work hard to ensure that the interface is as easy as possible to use. We welcome any suggestions or recommendations you have that would make it more user friendly. We appreciate your feed back and look forward to any recommendations you would be willing to provide.
After my cPanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund, but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stopped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
i personally can not complain about the speed, the technical support is fast at responding and somewhat helpful in the first 30 days, but if you dont know what you are doing and your email is important to you stay away, if you realize there is a problem in the first week but you try to work it out and the 30 days pass you are out of your full payment, if you did a 5 year contract is the full 5 years gone. if email is important to you stay away, if joust need a web page and little more, then they are a good bargain.
since 2008, I've been using a multitude of different hosting companies on the web. I've been with godaddy, 1&1 and a couple others. Godaddy was expensive and they were a serious pain to deal with their support department. I thought at the time for the price I'm paying for a lousy package they offered me just didn't measure up. 1&1 was cheaper than godaddy hands down, but again the packages didn't quite give me the flexibility I needed without having to draw blood to get them unlocked. Then I came across one of webhostingpads hosting ads and thought, this has to be too good to be true. Well, I am here to say, I have been with Webhostingpad since 2012, and still today I would do it again. The price couldn't be better for all the features they offer. As for their support staff, godaddy could learn a thing or two from WHP. Each time I needed to contact support, they've been beyond professionals and courteous. And when they've sorted my troubles out, they still make sure I know I'm a valued customer! Now that's service! Fast, efficient and courteous! You'll never know until you try them out!
Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at firstname.lastname@example.org so I can look into it further. Thanks!
"description": "Launched in 2005 by a group of hosting industry’s experts and grizzled veterans, Web Hosting Pad aims to deliver unparalleled web hosting solutions and experience at price points that everyone can afford. Over 200,000 domains are now hosted by the company and that number continues to grow, thanks to Web Hosting Pad’s commitment to using only the best brand name equipment and implementing the industry’s best practices.\n",