The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
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Their support is very fast to respond and sort out problems but, recently, I have had too many reasons to contact them. Requests timing out (including inability to load cPanel to see what was going on), DNS resolution problems and “500” (internal server error) responses were all becoming an everyday occurence (in fact almost everytime I attempted to connect).
Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of a WordPress site is available for future expansion.
I have lodged some 20 tickets over the past 12 months. Always the same problem: blacklisted SMTP IP (shared) results in bounced mail. They host too many spammers and abusers and since the SMTP IP (sending IP) is shared, your mail hardly ever arrives. Gmail goes constantly in Spam and Hotmail / GMX bounces completed. Hotmail: Unfortunately, messages from [22.214.171.124] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3140). GMX: 554-IP address is black listed. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=126.96.36.199&c=bip ONLY EXCUSES FROM THEM for the past months. They promised to put my domain on a well-reputed IP (whatever that means) - they DID NOT. They promised to clean/unlist their SMTP IP - no idea if they do but NO result whatsoever. If you want to send 3-4 emails a day to gmail or hotmail or gmx - STAY AWAY FROM WEBHOSTINGPAD. The problem has been going on for months now (months!) - so you can see how much they "care" about customer service. Tickets are "responded" but NO action is taken that solves the problem. I now need to refer to a gmail email account because they are unable to provide a clean IP. Horrible. Stay away!
Will join anyone's class action lawsuit for consumer theft if they need me - thousands I'm sure have / are expericening the same "theft" of "advance fund payments scams autodrawn from accounts" for SERVICES NOT PROVIDED. Can't stand thieves and crooks - someone needs to shut them down please before they steal from thousands more unsuspecting consumers!!!
You are entitled to only 1 free transfer per WebHostingPad account. In the event you wish to transfer multiple outside hosting accounts to WebHostingPad and consolidate them into one, additional fees will apply based on the total number of hosting accounts you are consolidating. WebHostingPad does not recommend consolidating a VPS or dedicated service with multiple cPanel accounts into a single shared hosting account. However, if you wish to do this, only one cPanel account will be transferred to WebHostingPad for free. Any additional accounts being transferred for consolidation will incur additional fees.
Sorry for the issues with your website! Your review doesn't contain any account specifics and we don't have an account under the name Hector Salazar so unfortunately I'm unable to check any specifics on your account, but I'll gladly look into the downtime you are experiencing. If you could send your account info to firstname.lastname@example.org I'll look into it for you as soon as possible.
Hi, I apologize for any issues you've experienced while having an account with us. After doing some research it appears your account was suspended for hosting phishing material. Unfortunately when we receive these type of notifications we're forced to suspend the account immediately to avoid having the server come down for all of our clients. After each account is suspended a notification email is sent to the email address on file. We are more than happy to work with you to ensure your account is running without any phishing material. Our support team is here 24/7 to assist by running a scan to ensure malicious files are not residing on your account.
This company has no morals. They will shut your website if you are so much as a few hours overdue your subscrition. If you are looking for a company that cares about their clients, then look elsewhere. I stayed with this company because in the early days they were good. Now they have autimated just about as much as anything they can and they are just interested in grabbing anyones money.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
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