Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.


Recently my needs increased — I’m running about 40GB right now, with about 80 database-driven subsites. I shifted to Power Plan Plus and I’m relatively satisfied. Even before the shift, they made good on their unlimited bandwidth/databases/storage promise. It’s also been a little slow and the uptime could be better. Note that you have to ask for your unlimited storage in 10GB increments. They say it is to prevent you from using the site as a download station.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
Hi Jill, We state in our terms of service that the transfer process takes time, certainly longer than 30 seconds. I'm sorry you feel like we were trying to trap you, but I assure you we were not. The system is automated to lock accounts that have reached their expiration date without payment, or else we would be a free web host, which we are not. We understand that WebHostingPad doesn't work out for everyone, which is why we don't charge cancellation fees like some other hosts. The backups, I'm afraid, are and always have been a user responsibility. We cannot release backups of locked accounts for the same reason we cannot allow service to extend beyond the time you paid for, as the backups are stored on our servers. You were free to make your own backups any time before reaching the last remaining time of your hosting. I apologize that you feel this way, but the fact of the matter is that our employees made that point for a reason - if you had started this process a little earlier, you would have found it quite simple to transfer away.
This hosting provider is a total mess. Keep away from them. One day I discovered that my website was migrated to some new IP and it has stale 6 months old data. All my new recent posts got disappeared even my Wordpress version was old in fact I upgraded it. It seems they had some problems on their side and restored websites from an old backup on the new server. But this data was 6 months old. As a result all my data during this 6 month time period...
Many web hosting services offer so-called unlimited or unmetered service for whatever amount of bandwidth, disk storage and sites you use. It's important to understand that most terms of service actually do limit the definition of "unlimited" to what's considered reasonable use. The bottom line is simple: if you're building a pretty basic website, unlimited bandwidth means you don't need to worry. But if you're trying to do something excessive (or illegal, immoral or fattening), the fine print in the hosting platform's terms of service will trigger, and you'll either be asked to spend more or go elsewhere.
I have been taken money from my account with their so called automatic charge that I dislike(I hate someone taking money from me without my authorization) and I did not even benefit(Money for nothing). Never ever give your card info to them and specially if is Chase card, Chase never fight for their clients, I finally closed my account with chase too.
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I spent several hours with Webhostingpad support group trying to figure out an email problem that just started to appear. The tech support agent kept telling me it was my configuration causing it and turns out they made some changes due to a network/hardware outage exactly the same day my problem started. I was not able to talk to support over the phone so had to do it via chat session and felt my time was wasted and still could not get resolved. The service has worked good up to this point and was the first time I had to use their support. Based on this experience, I will probably move away from them. I have a email in to them to have someone call me back about this so will see if that actually happens.

Hidden Fees and Clauses: They may charge a $39.95 fee to restore your backups. Users should not exceed 150,000 total files.  If you reach the file limit, you can purchase an additional block of 150,000 files for $10 per month. If they notify you about reaching the file limit and you do not respond, they will automatically bill you $10 per month per extra 150,000 files. You are not allowed to use more than 10 percent CPU and memory, and your sessions must not exceed 10 minutes. There’s a limit of 300 emails per hour or 3,000 emails per day.
You are entitled to only 1 free transfer per WebHostingPad account. In the event you wish to transfer multiple outside hosting accounts to WebHostingPad and consolidate them into one, additional fees will apply based on the total number of hosting accounts you are consolidating. WebHostingPad does not recommend consolidating a VPS or dedicated service with multiple cPanel accounts into a single shared hosting account. However, if you wish to do this, only one cPanel account will be transferred to WebHostingPad for free. Any additional accounts being transferred for consolidation will incur additional fees.
Web Hosting Pad (webhostingpad.com) is horrendous - stay far away unless you want to waste a considerable amount of time and money trying to get someone in tech support to provide the service for which you overpaid. The servers are slow and in many cases misconfigured for fairly common web applications. When these issues were brought to the attention of tech support, they were ignored.
I wish I would have looked at reviews about this hosting service prior. I usually have had great luck with cNET but not this time. Have had website since 2000 and I have never seen anything similar to what they did to us. I believe they do this type of stuff to actually have a reason to charge you additional. I declined all upgrade offers at time of purchase which was 92.00. Three (3) months into hosting with (June 17th 2013 to be exact) them my website shut down with WebHostingPad stating that spam from my site is causing server delays. I was unable to log into the control panel. They had no recommendations on stopping it and fortunate for me we are versed with host changing and so we quickly changed hosting service. I plan on complaining to the BBB and other online consumer advocate programs. If you are not versed in changing hosting companies than stay away from them. They are trying to rip us off and have made no effort to provide me with a prorated refund. It truly is sad that there are companies like this. This company has no integrity and I have a problem with them having some of my secure information and have asked them to destroy it. They appear to be very shady.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)

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