Hi Jill, We state in our terms of service that the transfer process takes time, certainly longer than 30 seconds. I'm sorry you feel like we were trying to trap you, but I assure you we were not. The system is automated to lock accounts that have reached their expiration date without payment, or else we would be a free web host, which we are not. We understand that WebHostingPad doesn't work out for everyone, which is why we don't charge cancellation fees like some other hosts. The backups, I'm afraid, are and always have been a user responsibility. We cannot release backups of locked accounts for the same reason we cannot allow service to extend beyond the time you paid for, as the backups are stored on our servers. You were free to make your own backups any time before reaching the last remaining time of your hosting. I apologize that you feel this way, but the fact of the matter is that our employees made that point for a reason - if you had started this process a little earlier, you would have found it quite simple to transfer away.
I am new to Webhostingpad, and had various questions related to the service compared to the one that I was used to before. I happened to talk to Ron from support. He was able to answer all my questions quickly and very concisely. He was very professional with his questions and the information he conveyed back to me. I was really impressed by his customer service. Definitely a plus to have this type of person on the support line.
WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of the terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.
Web Hosting Pad is a group of highly successful and proven industry veterans dedicated to delivering the best web hosting value. With the growing demand for affordable hosting services, they are beginning to offer the best web hosting services at affordable prices for everyone. Web Hosting Pad is committed to creating an Internet image by providing a secure, reliable and efficient process, and providing the best value for Internet hosting in a value-driven price structure. Their goal is to ensure that you have the best hosting experience, first of all to provide you with the best support. They want to be the best web hosting company you will use. They also strive to be honest and transparent about their services. If you want to purchase something nice with less money from webhostingpad.com, you should learn more about Web Hosting Pad coupons page here at first. At present, you could shop at webhostingpad.com and treat yourself to everything in your cart at discounted prices w/ amazing Web Hosting Pad Coupon, Coupon Code and other promo deals. It's the honor to show you a whole list of 50 Web Hosting Pad coupons, with all 25 Coupon and 10 deals covered. Start a happy and cost-efficient online shopping journey at webhostingpad.com today!
After my cPanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund, but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stopped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
Web Hosting Pad (webhostingpad.com) is horrendous - stay far away unless you want to waste a considerable amount of time and money trying to get someone in tech support to provide the service for which you overpaid. The servers are slow and in many cases misconfigured for fairly common web applications. When these issues were brought to the attention of tech support, they were ignored.
Sorry for the issues with your website! Your review doesn't contain any account specifics and we don't have an account under the name Hector Salazar so unfortunately I'm unable to check any specifics on your account, but I'll gladly look into the downtime you are experiencing. If you could send your account info to firstname.lastname@example.org I'll look into it for you as soon as possible.
Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.
Worst hosting company there is. In the almost 15 years I've been with them I've had all my data lost once, have had to be switched servers twice, have had numerous downtimes, have had my website suspended multiple times because of hackers, and a whole host of other problems. Do yourself a favor and if you can afford to spend more money elsewhere, DO IT!
The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that it has a free, three-month trial for one of its lightly equipped Atom servers.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
Almost all the services offer some sort of drag-and-drop website builder that makes it easy to drag and drop items to build your page. These are great for getting started, but they often lock you into the service. Most website builder setups are proprietary to the service, or don't create HTML that's portable enough to be easily moved to another service if you decide it's necessary.
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