I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.
Web Hosting Pad’s hosting plans include the latest version of cPanel, the world’s most popular and widely used control panel platform. With cPanel, managing websites is easy with the application’s intuitive interface. Plus, it is loaded with features and functionalities that make management operations, configurations, and installations quick and easy even for beginners.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
It shouldn't come as any surprise that, like other web host providers, A2 Hosting's unlimited plans aren't actually unlimited. It expect you to use its service like "similarly situated customers." This is like being on a highway. If everyone is going a few miles above the speed limit, you're probably okay, but if you're barreling down the fast lane past everyone else, you're probably going to be asked to slow down.
I apologize for the email issues you've been facing. There was no account information provided in your review so I can't pull up the specifics for your server or account, but I'd be happy to find a more permanent solution for you. If you could please email firstname.lastname@example.org with your account info I will be sure to look into it further for you!
Many web hosting services offer a low "starting price," but require you to prepay for two or three years of service to get that price. After the promotional period, the renewal price for some web hosting services can be two, three, or even four times the initial promotional pricing. While the initial deal might be incredible, the cost of transferring your site (or paying the added fee) in a couple of years may be something to consider for even the cheapest web hosting service.
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service is down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.
I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done
This company is absolutely terrible to do business with. I wish I had researched them before doing business with them. Reviews and ratings are all over the internet. But yes they got me too. I canceled my hosting with them but paid for my domain name & canceled their services for web hosting. Also I canceled the auto renewal of allowing them to withdraw the fees from my bank. They took it upon themselves to still charge my bank account and refuse to refund my money. Trust me, there are many great web hosting sites out there.
Launched in 2005 by a group of hosting industry’s experts and grizzled veterans, Web Hosting Pad aims to deliver unparalleled web hosting solutions and experience at price points that everyone can afford. Over 200,000 domains are now hosted by the company and that number continues to grow, thanks to Web Hosting Pad’s commitment to using only the best brand name equipment and implementing the industry’s best practices.