WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!

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Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service – very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work – which has resulted in my sites running perfectly, and confidence that I chose well.
Well, as the title says - mail is VERY unreliable with webhostingpad. 3rd incidence in 5 days. 1st incidence their mail server ip got blacklisted and all mail bounced. They then cleaned it (supposedly). Then they hosted more spammers and it got blacklisted again - and mail bounces again - in less than 72 hours after 2nd incidence. Now, 3rd incidence, mail is complete down, smtp and pop, nothing corresponds, no way to download my mail and respond to customers in a timely fashion. Too much in too short a time. Not good. Sorry.
My message to you is this. If you are happy with WedHostingPad now, that's fine. I had been happy with them for about seven years. I wrote five-star reviews on their site. Everything went smoothly. But, based on my experience, I have to say, be careful signing long-term agreements with them. They may downgrade you somewhere midterm and try to sell to you the "additional" services that you would have been entitled to in the first place.

I'm switching everything to SiteGround as my experiences with them have thus far only been really positive (I could not rate their customer support more highly) whereas WebhostingPad is a completely lost cause. I'll let my last communication with Greg White speak for itself (I'm being asked to pay $70 for a "back up" of my website because I just missed the window to renew/download my website.) I obviously don't want to renew for a year now just so I can download my tiny website (so I can upload to SiteGround). It wouldn't even allow me to log into my account without paying for a year renewal.


Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
I stayed with this hosting for 5 years and did not have many complains, the server was off few times, but I only have 3 simple websites so I did not really care that much. Until I got into this mess with automatic renewal. So when they announced that they are going to charge me double price for coming 5 years, I have decided not to continue, but I payed another service just 3 days before expiry date and webhostingpad used my credit card details for charge me for hosting renewal without my confirmation. They refuse to refund me and I still can't remove my credit card details from the system.
I stayed with this hosting for 5 years and did not have many complains, the server was off few times, but I only have 3 simple websites so I did not really care that much. Until I got into this mess with automatic renewal. So when they announced that they are going to charge me double price for coming 5 years, I have decided not to continue, but I payed another service just 3 days before expiry date and webhostingpad used my credit card details for charge me for hosting renewal without my confirmation. They refuse to refund me and I still can't remove my credit card details from the system.

I have been taken money from my account with their so called automatic charge that I dislike(I hate someone taking money from me without my authorization) and I did not even benefit(Money for nothing). Never ever give your card info to them and specially if is Chase card, Chase never fight for their clients, I finally closed my account with chase too.


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