I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. When cancelling your account you are given two options, to either cancel immediately or at the end of the billing term and if you choose immediate your account will be cancelled right away. I will double check our cancellation procedure to make sure this is as clear as possible so we avoid issues with early account cancellation in the future. I certainly wish you well with eHost.com, but I urge you to check their renewal rates. Their 3 year renewal is currently $5.98/month ($215.28 for 3 years) which is over $50.00 more than our 3 year renewal.
Regardless on which server you are put, their SMTP IP which is shared is constantly blacklisted. It means that the mail you send simply is plain refused by the recipients or goes nowhere. Plained refused by GMX.DE, GMX.NET, WEB.DE and a few others - if you have German customers, you'll have a very very hard time. And not arriving - or arriving with terrible delays - for instance yahoo recipients. We have lodged multiple support tickets. They have ALWAYS reply very quickly. We have ALWAYS receive a short-term fix - like they try to delist their servers or rotate their SMTP IP or move to a different server. The fix works for a few hours or a few days. Then, they are blacklisted again, and again, and again, for months now. Every other week! Surely, this can happen a couple of times. However, if it happens every WEEK for months and months - then this is unacceptable. I give price 0 because email blacklist is killing me. Even though their price-quality could be 5 stars. PITY !!!
I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.
What sets the company apart is its first-year hosting price of less than a buck a month. The company's least expensive web hosting package is a startlingly low 80 cents a month. This is the least expensive hosting program we've seen, although the price does go up after that first year. In fact, most of the company's plans increase after its promotional price expires. 

I have lodged some 20 tickets over the past 12 months. Always the same problem: blacklisted SMTP IP (shared) results in bounced mail. They host too many spammers and abusers and since the SMTP IP (sending IP) is shared, your mail hardly ever arrives. Gmail goes constantly in Spam and Hotmail / GMX bounces completed. Hotmail: Unfortunately, messages from [204.93.163.106] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3140). GMX: 554-IP address is black listed. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=204.93.163.106&c=bip ONLY EXCUSES FROM THEM for the past months. They promised to put my domain on a well-reputed IP (whatever that means) - they DID NOT. They promised to clean/unlist their SMTP IP - no idea if they do but NO result whatsoever. If you want to send 3-4 emails a day to gmail or hotmail or gmx - STAY AWAY FROM WEBHOSTINGPAD. The problem has been going on for months now (months!) - so you can see how much they "care" about customer service. Tickets are "responded" but NO action is taken that solves the problem. I now need to refer to a gmail email account because they are unable to provide a clean IP. Horrible. Stay away!

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 47 which we’ve used as a threshold to only show the top 10 solutions.

Hi, I apologize for any issues you've experienced while having an account with us. After doing some research it appears your account was suspended for hosting phishing material. Unfortunately when we receive these type of notifications we're forced to suspend the account immediately to avoid having the server come down for all of our clients. After each account is suspended a notification email is sent to the email address on file. We are more than happy to work with you to ensure your account is running without any phishing material. Our support team is here 24/7 to assist by running a scan to ensure malicious files are not residing on your account.

Well, as the title says - mail is VERY unreliable with webhostingpad. 3rd incidence in 5 days. 1st incidence their mail server ip got blacklisted and all mail bounced. They then cleaned it (supposedly). Then they hosted more spammers and it got blacklisted again - and mail bounces again - in less than 72 hours after 2nd incidence. Now, 3rd incidence, mail is complete down, smtp and pop, nothing corresponds, no way to download my mail and respond to customers in a timely fashion. Too much in too short a time. Not good. Sorry.

Web Hosting Pad (webhostingpad.com) is horrendous - stay far away unless you want to waste a considerable amount of time and money trying to get someone in tech support to provide the service for which you overpaid. The servers are slow and in many cases misconfigured for fairly common web applications. When these issues were brought to the attention of tech support, they were ignored.


Web Hosting Pad is committed to delivering the best value in web hosting by providing a safe, reliable, and efficient process for your convenience. Currently, the company hosts over 150,000 domains in its state-of-the-art data center. WebHostingPad has been accredited with a number of awards and recognition for its continued efforts to provide top quality service to customers.

I have used WHP for many years. They are the absolute cheapest host you can find online who offers the exact same service as any other host. Customer service has always been almost immediate to respond but that has slowed "some" over the last year or so. I do feel the price has gone up from a constant price to an "entry" price but after entry is still cheaper than other hosts. Upgrading from WHP to VPS Depot is, in my belief, in the same building and VPS Depot is HORRIBLE. I lost potentially over $100k because of them once. VPS Depot customer service is WORTHLESS so if you ever upgrade from WHP, choose elsewhere but, as for webhostingpad, they have always been fair with me. Once or twice did I get a customer service from a name I did not recognize who seemed to care less but, generally, CS is great. Site's has had very little down time, ever but has also recently been a little wack. WHP is my go-to host for starter sites until I ever host from my own server.
1.sell you unlimited plan and you find that its 10 GB only , when you contact them they say you need to request upgrade for more storage and when you do that the answer you that you should delete from your files like back up ,emails and many things to save space and the can't upgrade your storage .2.didn't send me invoice for renewing the plan and they stopped my services without notice, when i contacted them they said that i didn't pay and they lie and say we sent invoice and reminders they didn't even send me that they stopped the services i found out 2 days latter and when i tried to access my client area it was telling me there is no account under my user name so i tried to live chat them but it was not working as usual so i had to send them email they said that it i should pay and everything will be back in 20 - 40 mins and i payed ,it took more than 14 hrs and it worked for less than 12 hrs and got infected .they refuse to refund the money .
I've been with these guys for 2 years. At first, they seemed like a great step up from a previous company. However, as time went on, I came across reoccurring issues: sites being offline, them suspending my account for alleged spam abuse (never did any thing except email my clients with software THEY provided + google killed me for a "SITE SUSPENDED" page left as placeholder for my pages. Google deemed this to be a phishing page ), super-slow loads, apathetic customer service people, and being told to "submit a ticket" for just about everything. If you're like me, you see their price and think, "dude, that's affordable". However, when you are spending real money on SEM, SEO, and social media marketing, only to find your pages have been down for who knows how long, you realize you're actually loosing money. To be fair, outages are brief. However, if you are actively sending people to your site or running ecommerce, it's a killer!

You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
I'm sorry to hear about your experience. The truth is, a lot of security relies on user cooperation. We can protect your site from many forms of malicious activity, but we rely on clients to create strong passwords and update their unsecure WordPress plugins and themes. Even when all aspects of security are covered, exceptions do exist and hackers can get through, at which point we will do all we can to restore your account and help you to maintain proper account security practices. Again, I'm very sorry to hear that this happened. If you're still with us and still having issues, please contact our support so we can help you. I assure you we will do everything we can.
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service is down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.

This company has no morals. They will shut your website if you are so much as a few hours overdue your subscrition. If you are looking for a company that cares about their clients, then look elsewhere. I stayed with this company because in the early days they were good. Now they have autimated just about as much as anything they can and they are just interested in grabbing anyones money.

BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
What sets the company apart is its first-year hosting price of less than a buck a month. The company's least expensive web hosting package is a startlingly low 80 cents a month. This is the least expensive hosting program we've seen, although the price does go up after that first year. In fact, most of the company's plans increase after its promotional price expires. 
I was working on my website on 12.26.2015 that was to launch today 1/1/2016. I was having issues with some changes so I decided to restore my site from a known good backup from 12.20.2015 - when the restore completed my entire site was gone. Tech support was extremely unresponsive and my site is still not up after almost a week - i have escalated this matter to management there and no response. the only good backups of my site are now missing along with 10gb of data that I have no idea what support deleted. tech support has done more harm than good. I have no idea how my site got destroyed by doing a restore and neither did tech support. they are incompetent in getting my site back up and have lost my only good backups. tech support is extremely hard to reach. they advertise 24/7 support via email chat or phone -but they purposely tie up these means so that it is nearly impossible to get a hold of anyone during an emergency. i tried to call the phone support - no one available with a m
WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
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