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since 2008, I've been using a multitude of different hosting companies on the web. I've been with godaddy, 1&1 and a couple others. Godaddy was expensive and they were a serious pain to deal with their support department. I thought at the time for the price I'm paying for a lousy package they offered me just didn't measure up. 1&1 was cheaper than godaddy hands down, but again the packages didn't quite give me the flexibility I needed without having to draw blood to get them unlocked. Then I came across one of webhostingpads hosting ads and thought, this has to be too good to be true. Well, I am here to say, I have been with Webhostingpad since 2012, and still today I would do it again. The price couldn't be better for all the features they offer. As for their support staff, godaddy could learn a thing or two from WHP. Each time I needed to contact support, they've been beyond professionals and courteous. And when they've sorted my troubles out, they still make sure I know I'm a valued customer! Now that's service! Fast, efficient and courteous! You'll never know until you try them out!
I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.

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Web Hosting Pad offers several hosting plans to serve different types of customers. Let’s take a minute to check out its shared plans – Power: Priced at $3.99 per month for a one-year term, the Power plan allows you to host an unlimited number of websites. You will also enjoy unlimited hosting space, bandwidth, FTP accounts, add-on, parked, and subdomains, email accounts, databases, and e-commerce support. Power Plus: For a one-year term, this plan will cost you $7.99 per month. It includes unlimited websites, hosting space, bandwidth, databases, FTP accounts, email accounts, add-on, parked, and subdomains, free SSL certificate, advanced stats, 2x computing power than the Power plan, SSD database, malware scanner, premium backup, and so on. You will get a 30-day money back guarantee with all hosting plans. The knowledge base and the video tutorials should be your first destinations to find answers. And if you need personalized help, the support ticket and live chat features are always there for you.
I was working on my website on 12.26.2015 that was to launch today 1/1/2016. I was having issues with some changes so I decided to restore my site from a known good backup from 12.20.2015 - when the restore completed my entire site was gone. Tech support was extremely unresponsive and my site is still not up after almost a week - i have escalated this matter to management there and no response. the only good backups of my site are now missing along with 10gb of data that I have no idea what support deleted. tech support has done more harm than good. I have no idea how my site got destroyed by doing a restore and neither did tech support. they are incompetent in getting my site back up and have lost my only good backups. tech support is extremely hard to reach. they advertise 24/7 support via email chat or phone -but they purposely tie up these means so that it is nearly impossible to get a hold of anyone during an emergency. i tried to call the phone support - no one available with a m
also advertizes "free domain" but charges $14.95 per year - thieves, crooks and full of consumer theft. By LAW, you cannot charge in advance for services and not allow cancellation WITHOUT refund for payment of services NOT RENDERED. Fraudulent thieving Webhostingpad REFUSES to refund the three years STOLEN in advance for services NOT BEING RENDERED plus charges for domain name! Crooks and Criminals....CLOSE THEM DOWN PEOPLE...not American Behavior!!!
This company is absolutely terrible to do business with. I wish I had researched them before doing business with them. Reviews and ratings are all over the internet. But yes they got me too. I canceled my hosting with them but paid for my domain name & canceled their services for web hosting. Also I canceled the auto renewal of allowing them to withdraw the fees from my bank. They took it upon themselves to still charge my bank account and refuse to refund my money. Trust me, there are many great web hosting sites out there.
Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
This hosting provider is a total mess. Keep away from them. One day I discovered that my website was migrated to some new IP and it has stale 6 months old data. All my new recent posts got disappeared even my Wordpress version was old in fact I upgraded it. It seems they had some problems on their side and restored websites from an old backup on the new server. But this data was 6 months old. As a result all my data during this 6 month time period...
I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done

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