Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email firstname.lastname@example.org with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.
Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $15.00/month, and our cheapest plan renews at only $4.50/month. That makes our regular rates some of the most competitive in the industry.
over the past seven years i've continuously used webhostingpad, even while also intermittently using other hosting companies, such as hostgator, enom, reseller club, and others, of all these, i have only referred clients to webhostingpad and this was completely without any referral or affiliate fees, simply because they offer support without bullshit hassles that i've had with other vendors and, to my knowledge, not one referral has regretted their webhostingpad choice. a great deal, solid uptime, fanatical support.
Many web hosting services offer so-called unlimited or unmetered service for whatever amount of bandwidth, disk storage and sites you use. It's important to understand that most terms of service actually do limit the definition of "unlimited" to what's considered reasonable use. The bottom line is simple: if you're building a pretty basic website, unlimited bandwidth means you don't need to worry. But if you're trying to do something excessive (or illegal, immoral or fattening), the fine print in the hosting platform's terms of service will trigger, and you'll either be asked to spend more or go elsewhere.
This company has no morals. They will shut your website if you are so much as a few hours overdue your subscrition. If you are looking for a company that cares about their clients, then look elsewhere. I stayed with this company because in the early days they were good. Now they have autimated just about as much as anything they can and they are just interested in grabbing anyones money.
also advertizes "free domain" but charges $14.95 per year - thieves, crooks and full of consumer theft. By LAW, you cannot charge in advance for services and not allow cancellation WITHOUT refund for payment of services NOT RENDERED. Fraudulent thieving Webhostingpad REFUSES to refund the three years STOLEN in advance for services NOT BEING RENDERED plus charges for domain name! Crooks and Criminals....CLOSE THEM DOWN PEOPLE...not American Behavior!!!
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at email@example.com so I can look into it further. Thanks!
This is my 8th straight year being a customer with WebHostingPad.com. I signed up initially because of the rock bottom price which was offered and didn’t expect much from the service. After my first year I was happily surprised to experience the quality of service and support that was offered. Even though the price was raised (slightly) after the introduction price, I found it value for money given the features that are offered with their service.
I have been taken money from my account with their so called automatic charge that I dislike(I hate someone taking money from me without my authorization) and I did not even benefit(Money for nothing). Never ever give your card info to them and specially if is Chase card, Chase never fight for their clients, I finally closed my account with chase too.
I did quite a bit of research before going with webhostingpad.com. I was attracted by what they had to offer and did some research. I decided to sign up with them because after sending in a sales ticket they responded within 20 min, and I just couldn’t be happier now. My site has never been down and it’s fast. Webhostingpad helped me from the start. They got my domain transferred and even moved by website over. I highly recommend them.
I've been with WebHostingPad nearly 10 years. They do occasionally have downtime but after I complained they switched me to a new server and their support has always been helpful to me whenever I needed it. If you stay on top of their deals you can renew your hosting service for around $2 a month (purchased for 5 years), otherwise, it will bill around $4 or $5 a month if you let it run out and auto renew. Their domain renewal is fixed $15 a year regardless of how many years you renew for (a little higher than most but you can get any available domain). My site is a photography site, www.MrClickProductions.com and I use small images to battle their slow load times. As a small business their affordable rates and customer support by phone (which few online cheap places have these days) have made the hosting service well worth it for me. I do wish they had a better website builder as I am not the best at web coding.
My message to you is this. If you are happy with WedHostingPad now, that's fine. I had been happy with them for about seven years. I wrote five-star reviews on their site. Everything went smoothly. But, based on my experience, I have to say, be careful signing long-term agreements with them. They may downgrade you somewhere midterm and try to sell to you the "additional" services that you would have been entitled to in the first place.
As a relative novice in using a webhosting site, I have nothing but praise for Webhostingpad. I was a bit overwhelmed when I initially got the control panel, but the online help videos got me started. As I had questions my emails were quickly answered….. usually within hours. I made a number of phone calls and everytime, got to a live person within a minute or two. The staff are excellent in helping you out. The price is also extremely good. I use Frontpage to the chagrin of many, but the software works very well with webhostingpad. (Just let them know so your sure your on a server that uses the FP Extensions). Overall a great host.
Welcome to the CNET 2020 directory of web hosting services. In this directory, we'll take a close look at some of the best web hosting providers such as DreamHost, Bluehost, A2Hosting, HostGator, InMotion Hosting, Hostinger and more. In this evaluation of the best web hosting providers, we're focusing on commercial web hosting companies that offer WordPress, VPS, shared hosting and many other web hosting services, along with a variety of annual and monthly plans.
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
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