Sorry for the issues with your website! Your review doesn't contain any account specifics and we don't have an account under the name Hector Salazar so unfortunately I'm unable to check any specifics on your account, but I'll gladly look into the downtime you are experiencing. If you could send your account info to customercare@webhostingpad.com I'll look into it for you as soon as possible.
Webhostingpad has been providing hosting services since 2005. The company is supposed to offer the cheapest web hosting, yet reliable and fast. With hosted 150,000 domains they are confident in their services and products provided to individuals and small/medium businesses. Webhostingpad is accredited with several awards for their service and some of them can be mentioned: Top 10 Web Hosting, 1st Rank Cheap Webhost, Budget Hosting, Reliable Web Hosting.

BUYER BEWARE!!! This company will do everything they can to take your money behind their fine print auto-renew and no refund TOS verbiage. This company does not seem to be in a customer-centric web hosting business, but rather they are a shady gray-area legal debt collections business. When I see all the negative reviews of similar experiences, this just raises more red flags.


I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.


Welcome to the CNET 2020 directory of web hosting services. In this directory, we'll take a close look at some of the best web hosting providers such as DreamHost, Bluehost, A2Hosting, HostGator, InMotion Hosting, Hostinger and more. In this evaluation of the best web hosting providers, we're focusing on commercial web hosting companies that offer WordPress, VPS, shared hosting and many other web hosting services, along with a variety of annual and monthly plans.     
I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.
Hello Harry I'm sorry to hear about your experience. The reason your account was suspended is because you disputed the payment with PayPal. We do offer unlimited hosting space. As outlined in our terms of service that you agree to when signing up, we have disk space quotas on each account that starts at 10GB. If you find you're using up most of your disk space and need more we will increase it free of charge. This allows us to make more efficient use of the server's disk space because the vast majority of customers will never reach that initial 10GB quota. I'd be happy to have a member of our support team work with you to make sure that your account is running up to your standard. We, of course, want to make sure your website is available and running efficiently at all times.

WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
As a relative novice in using a webhosting site, I have nothing but praise for Webhostingpad. I was a bit overwhelmed when I initially got the control panel, but the online help videos got me started. As I had questions my emails were quickly answered….. usually within hours. I made a number of phone calls and everytime, got to a live person within a minute or two. The staff are excellent in helping you out. The price is also extremely good. I use Frontpage to the chagrin of many, but the software works very well with webhostingpad. (Just let them know so your sure your on a server that uses the FP Extensions). Overall a great host.
Web Hosting Pad (webhostingpad.com) is horrendous - stay far away unless you want to waste a considerable amount of time and money trying to get someone in tech support to provide the service for which you overpaid. The servers are slow and in many cases misconfigured for fairly common web applications. When these issues were brought to the attention of tech support, they were ignored.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
Webhosting Pad is the most terrible hosting company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible hosting company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
I've been with them for about seven years. The first five-year agreement was at $1.99/month, and everything went smoothly. When my contract expired, I searched for some other options, but decided to stay with WebHostingPad. The next five-year block of time was contracted at $3.49/month. The explanation was that the $1.99 fee is the introductory offer for the new customers only. When you've been with them for a while, they treat you with the nice additional fee for being a loyal customer. Well, I took it because I didn't have the time or energy to migrate my sites back then. And, since everything had gone quite smoothly prior to this, I decided to swallow the bitter pill and stay with WebHostingPad.
Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
Their support is very fast to respond and sort out problems but, recently, I have had too many reasons to contact them. Requests timing out (including inability to load cPanel to see what was going on), DNS resolution problems and “500” (internal server error) responses were all becoming an everyday occurence (in fact almost everytime I attempted to connect).
Webhosting Pad is the most terrible hosting company. It’s a scam company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible scam company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
I apologize for the email issues you've been facing. There was no account information provided in your review so I can't pull up the specifics for your server or account, but I'd be happy to find a more permanent solution for you. If you could please email customercare@webhostingpad.com with your account info I will be sure to look into it further for you!
Para nós, a melhor experiência de hospedagem significa suporte rápido e amigável, serviço seguro e confiável e ferramentas que ajudam você a alcançar o sucesso do seu site, como as que temos. Se você quer um modo fácil de projetar o seu site, então, nós queremos oferecer um modo fácil para que você projete o seu site. Nosso negócio depende de você.

STAY AWAY!!! This company is in the dark ages. My experience with WebHostingPad was abominable. THIS, AFTER 10 YEARS OF BEING A CUSTOMER. I can't imagine how they treat recent customers. They actually called me a liar and refused to refund my fee, even though I tried to cancel my subscription BEFORE the due date. Unfortunately, their systems weren't working properly and I had to contact their customer service once I realized I had never gotten a confirmation of my cancellation.


On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
I've been with these guys for 2 years. At first, they seemed like a great step up from a previous company. However, as time went on, I came across reoccurring issues: sites being offline, them suspending my account for alleged spam abuse (never did any thing except email my clients with software THEY provided + google killed me for a "SITE SUSPENDED" page left as placeholder for my pages. Google deemed this to be a phishing page ), super-slow loads, apathetic customer service people, and being told to "submit a ticket" for just about everything. If you're like me, you see their price and think, "dude, that's affordable". However, when you are spending real money on SEM, SEO, and social media marketing, only to find your pages have been down for who knows how long, you realize you're actually loosing money. To be fair, outages are brief. However, if you are actively sending people to your site or running ecommerce, it's a killer!
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a hosting solution for almost everyone at HostGator.
My message to you is this. If you are happy with WedHostingPad now, that's fine. I had been happy with them for about seven years. I wrote five-star reviews on their site. Everything went smoothly. But, based on my experience, I have to say, be careful signing long-term agreements with them. They may downgrade you somewhere midterm and try to sell to you the "additional" services that you would have been entitled to in the first place.
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly. 
You are entitled to only 1 free transfer per WebHostingPad account. In the event you wish to transfer multiple outside hosting accounts to WebHostingPad and consolidate them into one, additional fees will apply based on the total number of hosting accounts you are consolidating. WebHostingPad does not recommend consolidating a VPS or dedicated service with multiple cPanel accounts into a single shared hosting account. However, if you wish to do this, only one cPanel account will be transferred to WebHostingPad for free. Any additional accounts being transferred for consolidation will incur additional fees.
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