This company is absolutely terrible to do business with. I wish I had researched them before doing business with them. Reviews and ratings are all over the internet. But yes they got me too. I canceled my hosting with them but paid for my domain name & canceled their services for web hosting. Also I canceled the auto renewal of allowing them to withdraw the fees from my bank. They took it upon themselves to still charge my bank account and refuse to refund my money. Trust me, there are many great web hosting sites out there.
WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of the terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.
After my cPanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund, but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stopped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web Hosting Pad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Web Hosting Pad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
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I've been with WebHostingPad nearly 10 years. They do occasionally have downtime but after I complained they switched me to a new server and their support has always been helpful to me whenever I needed it. If you stay on top of their deals you can renew your hosting service for around $2 a month (purchased for 5 years), otherwise, it will bill around $4 or $5 a month if you let it run out and auto renew. Their domain renewal is fixed $15 a year regardless of how many years you renew for (a little higher than most but you can get any available domain). My site is a photography site, www.MrClickProductions.com and I use small images to battle their slow load times. As a small business their affordable rates and customer support by phone (which few online cheap places have these days) have made the hosting service well worth it for me. I do wish they had a better website builder as I am not the best at web coding.
I had made numerous complaints & tickets submitted due to excessive downtime including being asked to be moved to a "more reliable" server. Once moved to a "more reliable" server, downtime INCREASED instead of having an improvement. A refund because of providing poor service and reliability of only a 73% uptime instead of their "promised" 99% was denied. If you have a business that depends upon email and website to be functioning, I would recommend not using the services of WebHostingPad.
WebHosingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. The customer service folks are like robots - no thinking, follow crooked policy, deny any help! This is messed up! This company is UNETHICAL and I would not recommend them! I was a customer from 2010 till 2018 and this is how they treat me? Think about how they will treat YOU! STAY AWAY! BUYER BEWARE!!!
That being said, search engines like Google strongly prefer websites that are secured with an SSL from a Certificate Authority because it's safe for the searcher to visit and buy things on that website. Search engines are more likely to rank SSL-secured sites higher in search results because of these reasons, and Google Chrome has even started warning users when they're visiting an website that is "not secure".
Beyond that, DreamHost is one of the best web hosting providers for many reasons. First, it operates its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
I've been with them for about seven years. The first five-year agreement was at $1.99/month, and everything went smoothly. When my contract expired, I searched for some other options, but decided to stay with WebHostingPad. The next five-year block of time was contracted at $3.49/month. The explanation was that the $1.99 fee is the introductory offer for the new customers only. When you've been with them for a while, they treat you with the nice additional fee for being a loyal customer. Well, I took it because I didn't have the time or energy to migrate my sites back then. And, since everything had gone quite smoothly prior to this, I decided to swallow the bitter pill and stay with WebHostingPad.
Hi, I apologize for any issues you've experienced while having an account with us. After doing some research it appears your account was suspended for hosting phishing material. Unfortunately when we receive these type of notifications we're forced to suspend the account immediately to avoid having the server come down for all of our clients. After each account is suspended a notification email is sent to the email address on file. We are more than happy to work with you to ensure your account is running without any phishing material. Our support team is here 24/7 to assist by running a scan to ensure malicious files are not residing on your account.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
Sorry for the issues with your website! Your review doesn't contain any account specifics and we don't have an account under the name Hector Salazar so unfortunately I'm unable to check any specifics on your account, but I'll gladly look into the downtime you are experiencing. If you could send your account info to firstname.lastname@example.org I'll look into it for you as soon as possible.
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I am their customer since 2010 till 2016, was really worst uptime back in that time, but it was the cheapest multi site hosting service company then. They improved a lot over these few years. But still always down, like 5,6 time a year. And every time I contact support, they would not reply until they sorted out the issue. So basically useless! I paid $71.64 for 3 years in the past 6 years, (2 contracts). But suddenly they want $161.64 for the coming 3 years ! That's insane! Ok, so I stop renewing and moved to ehost.com (paid $99/ 3 yrs.). But they cut my account 5 days before expiring ! That's so naive ! Luckily, I moved all my files just a couple of hours before that. My advice, if you are hosting your personal blog there, you should be fine. It's the cheapest out there like $1.99/ mo., but make sure you move before expiring.
Hi Jill, We state in our terms of service that the transfer process takes time, certainly longer than 30 seconds. I'm sorry you feel like we were trying to trap you, but I assure you we were not. The system is automated to lock accounts that have reached their expiration date without payment, or else we would be a free web host, which we are not. We understand that WebHostingPad doesn't work out for everyone, which is why we don't charge cancellation fees like some other hosts. The backups, I'm afraid, are and always have been a user responsibility. We cannot release backups of locked accounts for the same reason we cannot allow service to extend beyond the time you paid for, as the backups are stored on our servers. You were free to make your own backups any time before reaching the last remaining time of your hosting. I apologize that you feel this way, but the fact of the matter is that our employees made that point for a reason - if you had started this process a little earlier, you would have found it quite simple to transfer away.
I did quite a bit of research before going with webhostingpad.com. I was attracted by what they had to offer and did some research. I decided to sign up with them because after sending in a sales ticket they responded within 20 min, and I just couldn’t be happier now. My site has never been down and it’s fast. Webhostingpad helped me from the start. They got my domain transferred and even moved by website over. I highly recommend them.
Worst hosting company there is. In the almost 15 years I've been with them I've had all my data lost once, have had to be switched servers twice, have had numerous downtimes, have had my website suspended multiple times because of hackers, and a whole host of other problems. Do yourself a favor and if you can afford to spend more money elsewhere, DO IT!
over the past seven years i've continuously used webhostingpad, even while also intermittently using other hosting companies, such as hostgator, enom, reseller club, and others, of all these, i have only referred clients to webhostingpad and this was completely without any referral or affiliate fees, simply because they offer support without bullshit hassles that i've had with other vendors and, to my knowledge, not one referral has regretted their webhostingpad choice. a great deal, solid uptime, fanatical support.
In particular, Web Hosting Hub uses BoldGrid as a site builder. BoldGrid is actually an add-on to WordPress, so there's no lock-in. This overcomes the major problem of most site builders: you're locked into that host and that tool, often requiring you to completely rebuild your site if you want to expand. By using a WordPress-based solution, all of the rather considerable power of a WordPress site is available for future expansion.