“My website is down and I cannot reach anyone in customer service. On the phone, it says to leave a message but then says “sorry but the user mailbox is full”. It also suggests using live chat but when I do that it disconnects me and says no online agents are available. So, I’ve emailed a ticket. I’m just wondering what’s going on and I’d like to resolve this promptly. Thanks.”
Many web hosting services offer so-called unlimited or unmetered service for whatever amount of bandwidth, disk storage and sites you use. It's important to understand that most terms of service actually do limit the definition of "unlimited" to what's considered reasonable use. The bottom line is simple: if you're building a pretty basic website, unlimited bandwidth means you don't need to worry. But if you're trying to do something excessive (or illegal, immoral or fattening), the fine print in the hosting platform's terms of service will trigger, and you'll either be asked to spend more or go elsewhere.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
People often think that a web host is the main cause of a slow website but, this is often not the case. When picking a provider, it's important for find a hosting provider that is close to your users and has a good amount of RAM and fast CPU power. Beyond that, it's often the way the website is set up that slows it down for users. To ensure that your website speed is optimal for users you need to make sure you pay attention to the following:
I have been using WebHostingPad for almost 10 years and originally had chosen their web hosting service due to its incredibly low cost. I was so pleasantly surprised by the features and services they provide, including basic web hosting, host names and many more; they even allow command line access to the servers for application development as an option.
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
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