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WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
I acknowledge that Kloxo has become a security risk, but just finding out one day that your website has been shut off is kind of jarring. They wanted me to upgrade at extra cost to a cPanel plan just to get access to my server back. After complaining they finally gave me access then sent an email stating they were cancelling all Kloxo accounts unless you upgraded within two weeks to a new, more expensive (how convenient) plan. No consideration for the time left on my current subscription, no "we apologize", but they did offer additional support for the move for $50 (of course!).
since 2008, I've been using a multitude of different hosting companies on the web. I've been with godaddy, 1&1 and a couple others. Godaddy was expensive and they were a serious pain to deal with their support department. I thought at the time for the price I'm paying for a lousy package they offered me just didn't measure up. 1&1 was cheaper than godaddy hands down, but again the packages didn't quite give me the flexibility I needed without having to draw blood to get them unlocked. Then I came across one of webhostingpads hosting ads and thought, this has to be too good to be true. Well, I am here to say, I have been with Webhostingpad since 2012, and still today I would do it again. The price couldn't be better for all the features they offer. As for their support staff, godaddy could learn a thing or two from WHP. Each time I needed to contact support, they've been beyond professionals and courteous. And when they've sorted my troubles out, they still make sure I know I'm a valued customer! Now that's service! Fast, efficient and courteous! You'll never know until you try them out!
Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
As a relative novice in using a webhosting site, I have nothing but praise for Webhostingpad. I was a bit overwhelmed when I initially got the control panel, but the online help videos got me started. As I had questions my emails were quickly answered….. usually within hours. I made a number of phone calls and everytime, got to a live person within a minute or two. The staff are excellent in helping you out. The price is also extremely good. I use Frontpage to the chagrin of many, but the software works very well with webhostingpad. (Just let them know so your sure your on a server that uses the FP Extensions). Overall a great host.
I've been with these guys for 2 years. At first, they seemed like a great step up from a previous company. However, as time went on, I came across reoccurring issues: sites being offline, them suspending my account for alleged spam abuse (never did any thing except email my clients with software THEY provided + google killed me for a "SITE SUSPENDED" page left as placeholder for my pages. Google deemed this to be a phishing page ), super-slow loads, apathetic customer service people, and being told to "submit a ticket" for just about everything. If you're like me, you see their price and think, "dude, that's affordable". However, when you are spending real money on SEM, SEO, and social media marketing, only to find your pages have been down for who knows how long, you realize you're actually loosing money. To be fair, outages are brief. However, if you are actively sending people to your site or running ecommerce, it's a killer!
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