I stayed with this hosting for 5 years and did not have many complains, the server was off few times, but I only have 3 simple websites so I did not really care that much. Until I got into this mess with automatic renewal. So when they announced that they are going to charge me double price for coming 5 years, I have decided not to continue, but I payed another service just 3 days before expiry date and webhostingpad used my credit card details for charge me for hosting renewal without my confirmation. They refuse to refund me and I still can't remove my credit card details from the system.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. When cancelling your account you are given two options, to either cancel immediately or at the end of the billing term and if you choose immediate your account will be cancelled right away. I will double check our cancellation procedure to make sure this is as clear as possible so we avoid issues with early account cancellation in the future. I certainly wish you well with eHost.com, but I urge you to check their renewal rates. Their 3 year renewal is currently $5.98/month ($215.28 for 3 years) which is over $50.00 more than our 3 year renewal.

Almost all the services offer some sort of drag-and-drop website builder that makes it easy to drag and drop items to build your page. These are great for getting started, but they often lock you into the service. Most website builder setups are proprietary to the service, or don't create HTML that's portable enough to be easily moved to another service if you decide it's necessary.

Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
Hi Jill, We state in our terms of service that the transfer process takes time, certainly longer than 30 seconds. I'm sorry you feel like we were trying to trap you, but I assure you we were not. The system is automated to lock accounts that have reached their expiration date without payment, or else we would be a free web host, which we are not. We understand that WebHostingPad doesn't work out for everyone, which is why we don't charge cancellation fees like some other hosts. The backups, I'm afraid, are and always have been a user responsibility. We cannot release backups of locked accounts for the same reason we cannot allow service to extend beyond the time you paid for, as the backups are stored on our servers. You were free to make your own backups any time before reaching the last remaining time of your hosting. I apologize that you feel this way, but the fact of the matter is that our employees made that point for a reason - if you had started this process a little earlier, you would have found it quite simple to transfer away.
I just missed my renewal notice and got suspended, all ok so far, but when I decided to move to another host since they raised prices in 75%, and ask for just a day of renewal for a quick migration, they ask for a whole YEAR's hosting payment or a "compressed backup download addon" that costs the same. This is how they treat their clients. Good riddance.to Webhostingpad!
After my cPanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund, but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stopped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
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I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.


On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.
Cheap for a reason, if you just want to something to play with, not actually want your site to work or viewed by others, then please go ahead. I will show my experience with this company. I have signed their service for a 3 years plan back a few years, and end up nothing could be used rather than a web disk, so I didn't cancel it and forget this all together. Just found my credit card was debited and the plan was renewed automatically for another few years. Then I request to refund without success as only could be done for initial sign up and within 30 days, no renewal at all. Just full of lie. I am just wondering why there is no government authority to handle this kind of complain and to allow this kind of junk business existed on the market for so long.
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Webhosting Pad is the most terrible hosting company. It’s a scam company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible scam company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
The company also offers higher-end Windows and Linux servers, available with Plesk and cPanel respectively. We were very intrigued to see that the company offers low-end Atom-based dedicated servers as well as the more traditional Xeon-based machines. One great resource for those doing some basic experimentation, or site development, is that it has a free, three-month trial for one of its lightly equipped Atom servers.
Webhosting Pad is the most terrible hosting company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible hosting company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web Hosting Pad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Web Hosting Pad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
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