I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.
I had several email downtimes for more than a day. Their email servers were blacklisted for SPAM a dozen times. They dont tell you but they limit sent emails to 300 email addresses per hour which is rude and unrealistic. I have filed to deliver email notifications to my clients because of that and have been charged for breaking SLA. Support is not even close to 24/7. They dont reply at all during night. Chat is not avaialble during day. One of the shittiest ISP-s I've seen and Ive seen many.
over the past seven years i've continuously used webhostingpad, even while also intermittently using other hosting companies, such as hostgator, enom, reseller club, and others, of all these, i have only referred clients to webhostingpad and this was completely without any referral or affiliate fees, simply because they offer support without bullshit hassles that i've had with other vendors and, to my knowledge, not one referral has regretted their webhostingpad choice. a great deal, solid uptime, fanatical support.
Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email customercare@webhostingpad.com with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.
This company, Webhosting Pad is very good at stealing money from customers, do yourself a favor and stay away. I signed up with them 3 years ago because the price was appealing. As soon as I pointed my domain to their email servers, there was a flood of spam coming in, I mean thousands of spam emails every day. They make you pay for additional Baracuda spam filter which has not done a good job either. Just be prepared to deal with this. Webhosting was a bad experience either, additional fees for backup, downtime, tech support that lies to the customers about fixing something while they don’t, etc. etc… So after 3 years I moved my service elsewhere. My credit card was expired and I thought they would just not charge and cancel my service. I was wrong, they charged my card for additional full 3 years ($166+). I immediately canceled the service, I was about 7 days late and my files were moved already. I told them I will not use the hosting and I’d like my money back for 3 years I will not use at all. They refused after multiple emails, basically they just take your money and run. There is no way to talk to any billing management people on the phone, email ONLY. What they do is tell you you’re late and your fault, we keep your money. Also they won’t forget to add is that you will be sent to collections if you attempt to charge money back via the credit card company.
Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email customercare@webhostingpad.com with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $15.00/month, and our cheapest plan renews at only $3.00/month. That makes our regular rates some of the most competitive in the industry.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.
I have used WHP for many years. They are the absolute cheapest host you can find online who offers the exact same service as any other host. Customer service has always been almost immediate to respond but that has slowed "some" over the last year or so. I do feel the price has gone up from a constant price to an "entry" price but after entry is still cheaper than other hosts. Upgrading from WHP to VPS Depot is, in my belief, in the same building and VPS Depot is HORRIBLE. I lost potentially over $100k because of them once. VPS Depot customer service is WORTHLESS so if you ever upgrade from WHP, choose elsewhere but, as for webhostingpad, they have always been fair with me. Once or twice did I get a customer service from a name I did not recognize who seemed to care less but, generally, CS is great. Site's has had very little down time, ever but has also recently been a little wack. WHP is my go-to host for starter sites until I ever host from my own server.

Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!


We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
WebHostingPad offers unlimited disk space with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for disk space is 10 GB (gigabytes), which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if and only if you meet the following requirements:

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