We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.
I'm sorry to hear about your experience. The truth is, a lot of security relies on user cooperation. We can protect your site from many forms of malicious activity, but we rely on clients to create strong passwords and update their unsecure WordPress plugins and themes. Even when all aspects of security are covered, exceptions do exist and hackers can get through, at which point we will do all we can to restore your account and help you to maintain proper account security practices. Again, I'm very sorry to hear that this happened. If you're still with us and still having issues, please contact our support so we can help you. I assure you we will do everything we can.
                    Web Hosting Pad's hosting plans include the latest version of cPanel, the world's most popular and widely used control panel platform. With cPanel, managing websites is easy with the application's intuitive interface. Plus, it is loaded with features and functionalities that make management operations, configurations, and installations quick and easy even for beginners.

I spent several hours with Webhostingpad support group trying to figure out an email problem that just started to appear. The tech support agent kept telling me it was my configuration causing it and turns out they made some changes due to a network/hardware outage exactly the same day my problem started. I was not able to talk to support over the phone so had to do it via chat session and felt my time was wasted and still could not get resolved. The service has worked good up to this point and was the first time I had to use their support. Based on this experience, I will probably move away from them. I have a email in to them to have someone call me back about this so will see if that actually happens.
over the past seven years i've continuously used webhostingpad, even while also intermittently using other hosting companies, such as hostgator, enom, reseller club, and others, of all these, i have only referred clients to webhostingpad and this was completely without any referral or affiliate fees, simply because they offer support without bullshit hassles that i've had with other vendors and, to my knowledge, not one referral has regretted their webhostingpad choice. a great deal, solid uptime, fanatical support.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
Para nós, a melhor experiência de hospedagem significa suporte rápido e amigável, serviço seguro e confiável e ferramentas que ajudam você a alcançar o sucesso do seu site, como as que temos. Se você quer um modo fácil de projetar o seu site, então, nós queremos oferecer um modo fácil para que você projete o seu site. Nosso negócio depende de você.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
You are entitled to only 1 free transfer per WebHostingPad account. In the event you wish to transfer multiple outside hosting accounts to WebHostingPad and consolidate them into one, additional fees will apply based on the total number of hosting accounts you are consolidating. WebHostingPad does not recommend consolidating a VPS or dedicated service with multiple cPanel accounts into a single shared hosting account. However, if you wish to do this, only one cPanel account will be transferred to WebHostingPad for free. Any additional accounts being transferred for consolidation will incur additional fees.
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly. 
Web Hosting Pad’s hosting plans include the latest version of cPanel, the world’s most popular and widely used control panel platform. With cPanel, managing websites is easy with the application’s intuitive interface. Plus, it is loaded with features and functionalities that make management operations, configurations, and installations quick and easy even for beginners.
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