I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.
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It shouldn't come as any surprise that, like other web host providers, A2 Hosting's unlimited plans aren't actually unlimited. It expect you to use its service like "similarly situated customers." This is like being on a highway. If everyone is going a few miles above the speed limit, you're probably okay, but if you're barreling down the fast lane past everyone else, you're probably going to be asked to slow down.
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.
WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
Hi, I apologize for any issues you've experienced while having an account with us. After doing some research it appears your account was suspended for hosting phishing material. Unfortunately when we receive these type of notifications we're forced to suspend the account immediately to avoid having the server come down for all of our clients. After each account is suspended a notification email is sent to the email address on file. We are more than happy to work with you to ensure your account is running without any phishing material. Our support team is here 24/7 to assist by running a scan to ensure malicious files are not residing on your account.
I signed up for them for email hosting but it was a huge waste of time. They claim IMAP support, but interpret their terms of service as "no email storage", meaning that you are capped to 10GB overall space and will not be given any more if your total mail storage exceeds 1GB. Who has IMAP accounts and doesn't (at least collectively) have at least 1GB of mail?! It's crazy. They might be great for website hosting, but if you want email hosting it is pointless to go with them.
This hosting provider is a total mess. Keep away from them. One day I discovered that my website was migrated to some new IP and it has stale 6 months old data. All my new recent posts got disappeared even my Wordpress version was old in fact I upgraded it. It seems they had some problems on their side and restored websites from an old backup on the new server. But this data was 6 months old. As a result all my data during this 6 month time period...
We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
Website transfers from a previous host to WebHostingPad will be done free of charge. This free transfer is only valid when the website being transferred is currently hosted with a different web hosting company. Any transfers from one WebHostingPad account to another WebHostingPad account in an attempt to avoid paying renewal fees, or for any disingenuous reason, will result in a $24.95 transfer fee for our time and assistance, at WebHostingPad’s sole discretion.
Hi Anna, I apologize you were caught off-guard by automatic renewals, but we have never tried to be sneaky about it. Automatic renewal is written into our terms. The reason we automatically renew is so that customers don't experience any interruptions in service every time their hosting renews. By automatically renewing, we are able to provide continuous service. If you were planning to cancel, you needed to submit a cancellation request. Otherwise we won't know you don't want to continue with your service. We wish you the best of luck moving forward, but we suggest you read the terms for any host you're planning to move to - you will be hard-pressed to find one that doesn't schedule automatic renewals, as it's the standard in the industry (for the reason we stated above.)
I am taking this time out to WARN all the future innocent potential victims who innocently think to use webhostingpad because of the advertised enticing low prices and all the "fluff" they market. They claim to have 'unlimited hosting space and bandwidth'. THIS IS NOT TRUE. This is what they write on their abuse terms read below:(All our hosting accounts do come with unlimited hosting space and bandwidth. But we start each account with a set limit but as you needs grow, simply contact us to request additional resources and we will increase it to whatever you need) for MORE $$ that is. Sounds whishsy washy all in one breath doesn't it? It has literally taken me 5 weeks to finish my small and modest website. however, I am a novice and I do use their cPanel templates. But that is not the reason. The reason is in order for me to access the cPanel where my website is being built I have to put in a Support Ticket. I am not being facetious. I literally mean I have to email support at webhostingpad each and EVERY time I want to work/review. Their reason is to many attempts to log in. This is impossible as I use a Password manager. Another one of their reason/excuses is I had some bad script on my website? I explained to them I was a novice and I was using their web templates. I do not know how to write cgi script? wth? In other words they don't know and by their support help, I don't think they pay those folks enough money to really care. All I know is it is very frustrating to submit a support ticket each and every time I want to review my paid in advance for website and email accounts. I since have lost numerous emails of potential customers. By the time I can access my emails I have very angry customers inquiring why I have not returned their emails? There are genuine issues with webhostingpad much more than I care to write so I am keeping this brief. I am warning others of the old cliche YOU GET WHAT YOU PAY FOR. What good does the low price and multiple emails do if you or anyone else for that matter cannot access them. I am very disappointed in myself for getting suckered into their Marketing ********. If you want to lose out money by your website being down and inaccessible. This hosting site Webhostingpad is for you. If you like playing email tag with support up to 48hrs, then webhostingpad is for you. If you are a novice with no programming experience Then webhostingpad is not for you. Webhostingpad is not for ordinary folks. It is not user friendly. It's more geared toward the programmer who programs for a living. I learned the hard way. If you like to make money and have more than half a day uptime to work on your paid website, webhostingpad is NOT for you. I have saved all the support ticket emails. (I will be giving these to the proper entities/business authorities) & not one email support ticket response has an apology for my time being wasted, not good customer service. I am disappointed in myself, because I thought I did my research prior to choosing them. What a big lost of money, time and most important to me, my inner peace. People do your research. Consider yourself WARNED! Don't buy from this company
Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
I started using this service at the end of November 2015. I had no problems for two months. In February I began experiencing frequent down time which slowly progressed and became more frequent. Now it is nearly May and my service is down more often than not. The company offers a ridiculous 99% up time guarantee. Basically what they are offering is if you experience a years worth of bad service they will give you a months worth of bad service for free. You are better off staying away from this company.
I have been using WebHostingPad for almost 10 years and originally had chosen their web hosting service due to its incredibly low cost. I was so pleasantly surprised by the features and services they provide, including basic web hosting, host names and many more; they even allow command line access to the servers for application development as an option.
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
Beyond that, DreamHost is one of the best web hosting providers for many reasons. First, it operates its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
I have used WHP for many years. They are the absolute cheapest host you can find online who offers the exact same service as any other host. Customer service has always been almost immediate to respond but that has slowed "some" over the last year or so. I do feel the price has gone up from a constant price to an "entry" price but after entry is still cheaper than other hosts. Upgrading from WHP to VPS Depot is, in my belief, in the same building and VPS Depot is HORRIBLE. I lost potentially over $100k because of them once. VPS Depot customer service is WORTHLESS so if you ever upgrade from WHP, choose elsewhere but, as for webhostingpad, they have always been fair with me. Once or twice did I get a customer service from a name I did not recognize who seemed to care less but, generally, CS is great. Site's has had very little down time, ever but has also recently been a little wack. WHP is my go-to host for starter sites until I ever host from my own server.