WebHostingPad offers unlimited disk space with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for disk space is 10 GB (gigabytes), which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if and only if you meet the following requirements:
I am new to Webhostingpad, and had various questions related to the service compared to the one that I was used to before. I happened to talk to Ron from support. He was able to answer all my questions quickly and very concisely. He was very professional with his questions and the information he conveyed back to me. I was really impressed by his customer service. Definitely a plus to have this type of person on the support line.
I've been with these guys for 2 years. At first, they seemed like a great step up from a previous company. However, as time went on, I came across reoccurring issues: sites being offline, them suspending my account for alleged spam abuse (never did any thing except email my clients with software THEY provided + google killed me for a "SITE SUSPENDED" page left as placeholder for my pages. Google deemed this to be a phishing page ), super-slow loads, apathetic customer service people, and being told to "submit a ticket" for just about everything. If you're like me, you see their price and think, "dude, that's affordable". However, when you are spending real money on SEM, SEO, and social media marketing, only to find your pages have been down for who knows how long, you realize you're actually loosing money. To be fair, outages are brief. However, if you are actively sending people to your site or running ecommerce, it's a killer!
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
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I was hosted with webhostingpad 5 years ago. They were down… a lot… and after a year I switched to a different hosting company who has been awesome. I was told there was no ability to refund the balance of my money (I paid up front for a 5 year term to save a few dollars with their $1.99/mo deal). Today I received an invoice for $191 from them!!! When I emailed back that I had left their service years ago, they said I would have to go to their website and log in to cancel the subscription. After 4 years, I haven’t a clue what my password is. Calling got a “the number you called is unassigned” message and the chat feature gave me a 404 error. Even the “password reset” feature wasn’t working. Eventually, despite numerous requests to just cancel the service, someone sent me a new password and I got to navigate through a very non-intuitive series of links and hopefully have left forever. Given my experience with them, please use ANYONE else!
Well, as the title says - mail is VERY unreliable with webhostingpad. 3rd incidence in 5 days. 1st incidence their mail server ip got blacklisted and all mail bounced. They then cleaned it (supposedly). Then they hosted more spammers and it got blacklisted again - and mail bounces again - in less than 72 hours after 2nd incidence. Now, 3rd incidence, mail is complete down, smtp and pop, nothing corresponds, no way to download my mail and respond to customers in a timely fashion. Too much in too short a time. Not good. Sorry.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. When cancelling your account you are given two options, to either cancel immediately or at the end of the billing term and if you choose immediate your account will be cancelled right away. I will double check our cancellation procedure to make sure this is as clear as possible so we avoid issues with early account cancellation in the future. I certainly wish you well with eHost.com, but I urge you to check their renewal rates. Their 3 year renewal is currently $5.98/month ($215.28 for 3 years) which is over $50.00 more than our 3 year renewal.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at email@example.com so I can look into it further. Thanks!
Just because it's green doesn't mean it limits your power to do what you need with your websites. Rather surprisingly, its low-end account provides both SSH and WP-CLI (useful for WordPress websites and automated WordPress deployments) access, along with Git preinstalled. It's also possible to customize PHP and PHP.INI, a capability unheard of on a low-end plan.
WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of the terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.
I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.
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