I'm sorry you feel this way. I'll try to address your issues one at a time. 1. We do have an unlimited plans, but as we state when you sign up, they're incremental. Due to the large amounts of spam all emails receive, we don't allow our users to use 10GB of space for mostly old emails, as this would mean everyone would run out of space very quickly. We'd be happy to help you set up a POP3 or IMAP so you don't run into this problem again, however. 2. Our reminder emails about renewals are automated, so if your contact information was correct and up-to-date, you received an email about the upcoming invoice. We have to stop service upon non-payment or else no one would pay for the services they're using. This is in our terms. As for why it may have taken 14 hours to start working again, that's likely a requisite for your payment method of choice. Once the payment is processed, we work to get the account and site back up as quickly as possible, though there can be extenuating circumstances. 3. What exactly do you mean by "got infected" because we'd be happy to help you work through it. We don't offer pro-rated refunds for misunderstandings, but we do offer support to help you address possible reasons why your site got infected, if that's what you believe happened, and help you to create more secure passwords and limit backdoors for hackers and viruses to get in. We apologize you've had a negative experience, but please contact our support team to address this so we can help you resolve it.


Just because it's green doesn't mean it limits your power to do what you need with your websites. Rather surprisingly, its low-end account provides both SSH and WP-CLI (useful for WordPress websites and automated WordPress deployments) access, along with Git preinstalled. It's also possible to customize PHP and PHP.INI, a capability unheard of on a low-end plan.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
I have been taken money from my account with their so called automatic charge that I dislike(I hate someone taking money from me without my authorization) and I did not even benefit(Money for nothing). Never ever give your card info to them and specially if is Chase card, Chase never fight for their clients, I finally closed my account with chase too.
I was hosted with webhostingpad 5 years ago. They were down… a lot… and after a year I switched to a different hosting company who has been awesome. I was told there was no ability to refund the balance of my money (I paid up front for a 5 year term to save a few dollars with their $1.99/mo deal). Today I received an invoice for $191 from them!!! When I emailed back that I had left their service years ago, they said I would have to go to their website and log in to cancel the subscription. After 4 years, I haven’t a clue what my password is. Calling got a “the number you called is unassigned” message and the chat feature gave me a 404 error. Even the “password reset” feature wasn’t working. Eventually, despite numerous requests to just cancel the service, someone sent me a new password and I got to navigate through a very non-intuitive series of links and hopefully have left forever. Given my experience with them, please use ANYONE else!

I did quite a bit of research before going with webhostingpad.com. I was attracted by what they had to offer and did some research. I decided to sign up with them because after sending in a sales ticket they responded within 20 min, and I just couldn’t be happier now. My site has never been down and it’s fast. Webhostingpad helped me from the start. They got my domain transferred and even moved by website over. I highly recommend them.


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Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service – very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work – which has resulted in my sites running perfectly, and confidence that I chose well.

I'm sorry to hear about your dissatisfaction with our hosting, but we are unable to offer one-day hosting for accounts suspended due to lack of payment. We send multiple reminder emails about upcoming renewal dates and charges so that clients who are considering switching hosts have plenty of time to gather their site files and cancel their service, or to contact a new hosting company to initiate site migration before the account is suspended. This is to avoid preventable issues like this and ensure clients are not charged for hosting they no longer want. Regardless, we're sorry to see you go. We wish you the best of luck moving forward.
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.
Victor K and Kevin A assisted me with a site (transferred from another competitor's server) of which I was totally lost. After a few questions and emails, they had me up and running. I had been contemplating on moving my sites in January 2016 (renewal date) but now I feel that I may not have gotten the expertise somewhere else. In fact, I think I will be renewing early! Thanks guys/gals. Jim
Web Hosting Pad is committed to delivering the best value in web hosting by providing a safe, reliable, and efficient process for your convenience. Currently, the company hosts over 150,000 domains in its state-of-the-art data center. WebHostingPad has been accredited with a number of awards and recognition for its continued efforts to provide top quality service to customers.
I am new to Webhostingpad, and had various questions related to the service compared to the one that I was used to before. I happened to talk to Ron from support. He was able to answer all my questions quickly and very concisely. He was very professional with his questions and the information he conveyed back to me. I was really impressed by his customer service. Definitely a plus to have this type of person on the support line.
I had made numerous complaints & tickets submitted due to excessive downtime including being asked to be moved to a "more reliable" server. Once moved to a "more reliable" server, downtime INCREASED instead of having an improvement. A refund because of providing poor service and reliability of only a 73% uptime instead of their "promised" 99% was denied. If you have a business that depends upon email and website to be functioning, I would recommend not using the services of WebHostingPad.
I apologize for the email issues you've been facing. There was no account information provided in your review so I can't pull up the specifics for your server or account, but I'd be happy to find a more permanent solution for you. If you could please email customercare@webhostingpad.com with your account info I will be sure to look into it further for you!
I have been with webhostingpad for 6 years now and they are great! Anytime I have a question, I just submit a ticket and someone gets back to me within an hour, usually 10 minutes or so. My website is always up and their software is easy to use. They have plenty of templates to use and they updated their user interface so it's more user-friendly. At this point I just installed Wordpress and use that for my website. The price is hard to beat and sometimes they have specials too, even for existing users. Definitely recommend their service.

I did quite a bit of research before going with webhostingpad.com. I was attracted by what they had to offer and did some research. I decided to sign up with them because after sending in a sales ticket they responded within 20 min, and I just couldn’t be happier now. My site has never been down and it’s fast. Webhostingpad helped me from the start. They got my domain transferred and even moved by website over. I highly recommend them.

Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!

Webhostingpad has been providing hosting services since 2005. The company is supposed to offer the cheapest web hosting, yet reliable and fast. With hosted 150,000 domains they are confident in their services and products provided to individuals and small/medium businesses. Webhostingpad is accredited with several awards for their service and some of them can be mentioned: Top 10 Web Hosting, 1st Rank Cheap Webhost, Budget Hosting, Reliable Web Hosting.


Webhosting Pad is the most terrible hosting company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible hosting company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!


I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
I'm switching everything to SiteGround as my experiences with them have thus far only been really positive (I could not rate their customer support more highly) whereas WebhostingPad is a completely lost cause. I'll let my last communication with Greg White speak for itself (I'm being asked to pay $70 for a "back up" of my website because I just missed the window to renew/download my website.) I obviously don't want to renew for a year now just so I can download my tiny website (so I can upload to SiteGround). It wouldn't even allow me to log into my account without paying for a year renewal.

What sets the company apart is its first-year hosting price of less than a buck a month. The company's least expensive web hosting package is a startlingly low 80 cents a month. This is the least expensive hosting program we've seen, although the price does go up after that first year. In fact, most of the company's plans increase after its promotional price expires. 


We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Web Hosting Pad reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Web Hosting Pad. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
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