Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
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The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
I have been taken money from my account with their so called automatic charge that I dislike(I hate someone taking money from me without my authorization) and I did not even benefit(Money for nothing). Never ever give your card info to them and specially if is Chase card, Chase never fight for their clients, I finally closed my account with chase too.
I wish I would have looked at reviews about this hosting service prior. I usually have had great luck with cNET but not this time. Have had website since 2000 and I have never seen anything similar to what they did to us. I believe they do this type of stuff to actually have a reason to charge you additional. I declined all upgrade offers at time of purchase which was 92.00. Three (3) months into hosting with (June 17th 2013 to be exact) them my website shut down with WebHostingPad stating that spam from my site is causing server delays. I was unable to log into the control panel. They had no recommendations on stopping it and fortunate for me we are versed with host changing and so we quickly changed hosting service. I plan on complaining to the BBB and other online consumer advocate programs. If you are not versed in changing hosting companies than stay away from them. They are trying to rip us off and have made no effort to provide me with a prorated refund. It truly is sad that there are companies like this. This company has no integrity and I have a problem with them having some of my secure information and have asked them to destroy it. They appear to be very shady.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.

I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 47 which we’ve used as a threshold to only show the top 10 solutions.
Beyond that, DreamHost is one of the best web hosting providers for many reasons. First, it operates its own control panel, which is convenient and easy to understand. While phone customer support isn't available 24/7, it is responsive to live chat and tickets. The company uses super-fast SSDs for all its storage, has a free SSL certificate (for more secured web browsing) and provides SSH access for those plans that are intended for more technical users.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.

A rapidly-growing, triumph net hosting company, we provide 24/7/365 support, 99.9% server time period, and a 30-day a reimbursement guarantee. we have a tendency to additionally supply unlimited hosting area, bandwidth, email accounts, databases, and FTP accounts, hosting of unlimited domains, a free web site builder, skilled net style, and more! we have a tendency to perceive that beginning a web site is a frightening task, however with the assistance of our dedicated specialists it does not ought to be! Our goal is to create it easy for you to make and manage a web site. That starts with serving to you whenever you would like it. we've got support representatives standing by to create certain you get the foremost out of your WebHostingPad account. whether or not you are fully new net hosting or Associate in Nursing practiced user, our workers is prepared whenever you would like U.S.A...Web Hosting Pad can stay committed to delivering the simplest worth in net hosting by providing a secure, reliable and economical method to make a web presence - all with a value structure driven by worth.
I attempted to transfer my account to a new company on the day that my invoice was due. Despite the fact that the account was still active on the day in question, employees in the customer service department told me that it had already expired. They refused to unlock my account, thus freeing me to take my domain name and web page to another company. I was finally able to get them to unlock my domain, but now they will not allow me to get into the program allowing me to retrieve the backups of my web page. The employees frequently point to the fact that I waited until the last minute to make the change, but it doesn't matter if I waited until 30 seconds before the end of the day, it was still my right to have access to that information. Because they did not release the domain until after the invoice date; I was not able to sign up with the new company until after said date and did not find out that I would need access to those files until after the invoice date. Had Web Hosting Pad done
Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.
WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of the terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.
If I could give a negative star review I would... this morning I was charged for a hosting plan I removed all credit card information and set it to NOT renew... I asked if they would refund my money and was told no...ironnically I also got a call from my Credit Card company from the very card they had on file because there was an attempt to charge $100 as a fraudulent charge to a Boston Market...just 1.5 miles away. Coincidence, I'll let you decide??? I asked who had access to my card, I was told it was encrypted and I asked if someone could decrypt it? I was told the owner had the ability... hmmmm, sounds safe right? Horrible customer service! Beware! Jeff
I used Webhosting pad after I gave up my static IP using my own Linux server. The intro price was Ok, & I was already familiar with cpanel, plus my needs were small. Later, I moved my dns service to them too - a big mistake in hindsight. I renewed for another 2 years same rate. I did not notice down time, but they had a really bad attitude when you questioned charges. So this time I gave them the 3day notice that I was not renewing. They immediately cancelled my account, even though I had time left on the account. This was the WHOLE account including dns service (2 names) which had recently been renewed. So I can't move them to a new IP address. Bad enough, but THEN with my account already closed (their doing) they still attempted to charge my credit card. This is FRAUD. Lucky for me I had changed banks, so they did not get any $$. But my 2 domain names are gone & I had #1 rating on Google for my hobby site. STAY AWAY FROM THIS COMPANY. I have complained to my state atty general as well as Illinois atty. General. (they are located in IL). I attempted to turn them in to their credit card processor, but since they tried a non existant account (at a bank I dont use now) we could not trace the fraudulent attemp easily. I too would happily join a class action suit against them Charging for services after they have already cancelled said services (before contract ran out)is unforgivable.

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