i personally can not complain about the speed, the technical support is fast at responding and somewhat helpful in the first 30 days, but if you dont know what you are doing and your email is important to you stay away, if you realize there is a problem in the first week but you try to work it out and the 30 days pass you are out of your full payment, if you did a 5 year contract is the full 5 years gone. if email is important to you stay away, if joust need a web page and little more, then they are a good bargain.
What sets the company apart is its first-year hosting price of less than a buck a month. The company's least expensive web hosting package is a startlingly low 80 cents a month. This is the least expensive hosting program we've seen, although the price does go up after that first year. In fact, most of the company's plans increase after its promotional price expires. 
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store. 
I signed up for them for email hosting but it was a huge waste of time. They claim IMAP support, but interpret their terms of service as "no email storage", meaning that you are capped to 10GB overall space and will not be given any more if your total mail storage exceeds 1GB. Who has IMAP accounts and doesn't (at least collectively) have at least 1GB of mail?! It's crazy. They might be great for website hosting, but if you want email hosting it is pointless to go with them.
I apologize for the email issues you've been facing. There was no account information provided in your review so I can't pull up the specifics for your server or account, but I'd be happy to find a more permanent solution for you. If you could please email customercare@webhostingpad.com with your account info I will be sure to look into it further for you!
If I could give a negative star review I would... this morning I was charged for a hosting plan I removed all credit card information and set it to NOT renew... I asked if they would refund my money and was told no...ironnically I also got a call from my Credit Card company from the very card they had on file because there was an attempt to charge $100 as a fraudulent charge to a Boston Market...just 1.5 miles away. Coincidence, I'll let you decide??? I asked who had access to my card, I was told it was encrypted and I asked if someone could decrypt it? I was told the owner had the ability... hmmmm, sounds safe right? Horrible customer service! Beware! Jeff
I had several email downtimes for more than a day. Their email servers were blacklisted for SPAM a dozen times. They dont tell you but they limit sent emails to 300 email addresses per hour which is rude and unrealistic. I have filed to deliver email notifications to my clients because of that and have been charged for breaking SLA. Support is not even close to 24/7. They dont reply at all during night. Chat is not avaialble during day. One of the shittiest ISP-s I've seen and Ive seen many.

Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email customercare@webhostingpad.com with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.


Webhostingpad has been providing hosting services since 2005. The company is supposed to offer the cheapest web hosting, yet reliable and fast. With hosted 150,000 domains they are confident in their services and products provided to individuals and small/medium businesses. Webhostingpad is accredited with several awards for their service and some of them can be mentioned: Top 10 Web Hosting, 1st Rank Cheap Webhost, Budget Hosting, Reliable Web Hosting.
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
STAY AWAY!!! This company is in the dark ages. My experience with WebHostingPad was abominable. THIS, AFTER 10 YEARS OF BEING A CUSTOMER. I can't imagine how they treat recent customers. They actually called me a liar and refused to refund my fee, even though I tried to cancel my subscription BEFORE the due date. Unfortunately, their systems weren't working properly and I had to contact their customer service once I realized I had never gotten a confirmation of my cancellation.
WebHostingPad offers unlimited disk space with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for disk space is 10 GB (gigabytes), which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if and only if you meet the following requirements:
Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!
Hi, I apologize for any issues you've experienced while having an account with us. To avoid interruptions of service all of our accounts are setup for auto renewal. Transferring a website away doesn't mean your cancelling your service, as you may potentially be using the account to host other websites. As referenced in our terms of service you must submit a cancellation formally within the account manager. We send out renewal reminders 30 days prior to any charge being made. Additionally, these reminders provide instructions on how to cancel your account if you don't want it to renew. I apologize if you didn't find the interface user friendly. We work hard to ensure that the interface is as easy as possible to use. We welcome any suggestions or recommendations you have that would make it more user friendly. We appreciate your feed back and look forward to any recommendations you would be willing to provide.
I stayed with this hosting for 5 years and did not have many complains, the server was off few times, but I only have 3 simple websites so I did not really care that much. Until I got into this mess with automatic renewal. So when they announced that they are going to charge me double price for coming 5 years, I have decided not to continue, but I payed another service just 3 days before expiry date and webhostingpad used my credit card details for charge me for hosting renewal without my confirmation. They refuse to refund me and I still can't remove my credit card details from the system.
After my cPanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund, but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stopped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad.
I am taking this time out to WARN all the future innocent potential victims who innocently think to use webhostingpad because of the advertised enticing low prices and all the "fluff" they market. They claim to have 'unlimited hosting space and bandwidth'. THIS IS NOT TRUE. This is what they write on their abuse terms read below:(All our hosting accounts do come with unlimited hosting space and bandwidth. But we start each account with a set limit but as you needs grow, simply contact us to request additional resources and we will increase it to whatever you need) for MORE $$ that is. Sounds whishsy washy all in one breath doesn't it? It has literally taken me 5 weeks to finish my small and modest website. however, I am a novice and I do use their cPanel templates. But that is not the reason. The reason is in order for me to access the cPanel where my website is being built I have to put in a Support Ticket. I am not being facetious. I literally mean I have to email support at webhostingpad each and EVERY time I want to work/review. Their reason is to many attempts to log in. This is impossible as I use a Password manager. Another one of their reason/excuses is I had some bad script on my website? I explained to them I was a novice and I was using their web templates. I do not know how to write cgi script? wth? In other words they don't know and by their support help, I don't think they pay those folks enough money to really care. All I know is it is very frustrating to submit a support ticket each and every time I want to review my paid in advance for website and email accounts. I since have lost numerous emails of potential customers. By the time I can access my emails I have very angry customers inquiring why I have not returned their emails? There are genuine issues with webhostingpad much more than I care to write so I am keeping this brief. I am warning others of the old cliche YOU GET WHAT YOU PAY FOR. What good does the low price and multiple emails do if you or anyone else for that matter cannot access them. I am very disappointed in myself for getting suckered into their Marketing ********. If you want to lose out money by your website being down and inaccessible. This hosting site Webhostingpad is for you. If you like playing email tag with support up to 48hrs, then webhostingpad is for you. If you are a novice with no programming experience Then webhostingpad is not for you. Webhostingpad is not for ordinary folks. It is not user friendly. It's more geared toward the programmer who programs for a living. I learned the hard way. If you like to make money and have more than half a day uptime to work on your paid website, webhostingpad is NOT for you. I have saved all the support ticket emails. (I will be giving these to the proper entities/business authorities) & not one email support ticket response has an apology for my time being wasted, not good customer service. I am disappointed in myself, because I thought I did my research prior to choosing them. What a big lost of money, time and most important to me, my inner peace. People do your research. Consider yourself WARNED! Don't buy from this company
Hi there. I'm sorry you're unhappy. We do offer unlimited disk space, but limit space for emails due to the very large number of old emails all accounts send and receive, which are oftentimes never cleared out, even after they're unneeded anymore. The reason we offered to help you set up POP3 or IMAP is because it will help you to store your emails locally and allow your site to run quickly with all the extra disk space that will clear up, as well as keep you within our terms. If you really need to store all your emails on servers instead of locally, we'd be happy to direct you to an email-only service or a VPS. I apologize you felt we were rude, but I assure you we would never be so intentionally. We want what's best for our customers.

Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!

over the past seven years i've continuously used webhostingpad, even while also intermittently using other hosting companies, such as hostgator, enom, reseller club, and others, of all these, i have only referred clients to webhostingpad and this was completely without any referral or affiliate fees, simply because they offer support without bullshit hassles that i've had with other vendors and, to my knowledge, not one referral has regretted their webhostingpad choice. a great deal, solid uptime, fanatical support.

Website transfers from a previous host to WebHostingPad will be done free of charge. This free transfer is only valid when the website being transferred is currently hosted with a different web hosting company. Any transfers from one WebHostingPad account to another WebHostingPad account in an attempt to avoid paying renewal fees, or for any disingenuous reason, will result in a $24.95 transfer fee for our time and assistance, at WebHostingPad’s sole discretion.

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