i personally can not complain about the speed, the technical support is fast at responding and somewhat helpful in the first 30 days, but if you dont know what you are doing and your email is important to you stay away, if you realize there is a problem in the first week but you try to work it out and the 30 days pass you are out of your full payment, if you did a 5 year contract is the full 5 years gone. if email is important to you stay away, if joust need a web page and little more, then they are a good bargain.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
I spent several hours with Webhostingpad support group trying to figure out an email problem that just started to appear. The tech support agent kept telling me it was my configuration causing it and turns out they made some changes due to a network/hardware outage exactly the same day my problem started. I was not able to talk to support over the phone so had to do it via chat session and felt my time was wasted and still could not get resolved. The service has worked good up to this point and was the first time I had to use their support. Based on this experience, I will probably move away from them. I have a email in to them to have someone call me back about this so will see if that actually happens.
Hi, I apologize for any issues you've experienced while having an account with us. To avoid interruptions of service all of our accounts are setup for auto renewal. Transferring a website away doesn't mean your cancelling your service, as you may potentially be using the account to host other websites. As referenced in our terms of service you must submit a cancellation formally within the account manager. We send out renewal reminders 30 days prior to any charge being made. Additionally, these reminders provide instructions on how to cancel your account if you don't want it to renew. I apologize if you didn't find the interface user friendly. We work hard to ensure that the interface is as easy as possible to use. We welcome any suggestions or recommendations you have that would make it more user friendly. We appreciate your feed back and look forward to any recommendations you would be willing to provide.
We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
I just missed my renewal notice and got suspended, all ok so far, but when I decided to move to another host since they raised prices in 75%, and ask for just a day of renewal for a quick migration, they ask for a whole YEAR's hosting payment or a "compressed backup download addon" that costs the same. This is how they treat their clients. Good riddance.to Webhostingpad!
I have lodged some 20 tickets over the past 12 months. Always the same problem: blacklisted SMTP IP (shared) results in bounced mail. They host too many spammers and abusers and since the SMTP IP (sending IP) is shared, your mail hardly ever arrives. Gmail goes constantly in Spam and Hotmail / GMX bounces completed. Hotmail: Unfortunately, messages from [188.8.131.52] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3140). GMX: 554-IP address is black listed. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=184.108.40.206&c=bip ONLY EXCUSES FROM THEM for the past months. They promised to put my domain on a well-reputed IP (whatever that means) - they DID NOT. They promised to clean/unlist their SMTP IP - no idea if they do but NO result whatsoever. If you want to send 3-4 emails a day to gmail or hotmail or gmx - STAY AWAY FROM WEBHOSTINGPAD. The problem has been going on for months now (months!) - so you can see how much they "care" about customer service. Tickets are "responded" but NO action is taken that solves the problem. I now need to refer to a gmail email account because they are unable to provide a clean IP. Horrible. Stay away!
Most apps I tried to install were worthless and at the renewal time for domain name and space, if you choose not to renew through them you will get an email saying they turn your account over to their attorneys then they will find your new credit card number and put it in without your permission and try to charge it anyway.. I cancelled their service on the spot and notified my CC it had been hacked.
WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $15.00/month, and our cheapest plan renews at only $4.50/month. That makes our regular rates some of the most competitive in the industry.
WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!
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