I had several email downtimes for more than a day. Their email servers were blacklisted for SPAM a dozen times. They dont tell you but they limit sent emails to 300 email addresses per hour which is rude and unrealistic. I have filed to deliver email notifications to my clients because of that and have been charged for breaking SLA. Support is not even close to 24/7. They dont reply at all during night. Chat is not avaialble during day. One of the shittiest ISP-s I've seen and Ive seen many.
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Web Hosting Pad provides affordable web hosting from $1.99 with 24/7 U.S based tech support and customer satisfaction guaranteed. You get free set up and a free domain plus $200 in marketing credits and a 30 day money back guarantee via the website - all free. Additional promotional offers and coupon codes from Web Hosting Pad can be found at Coupons.com.
WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
I spent several hours with Webhostingpad support group trying to figure out an email problem that just started to appear. The tech support agent kept telling me it was my configuration causing it and turns out they made some changes due to a network/hardware outage exactly the same day my problem started. I was not able to talk to support over the phone so had to do it via chat session and felt my time was wasted and still could not get resolved. The service has worked good up to this point and was the first time I had to use their support. Based on this experience, I will probably move away from them. I have a email in to them to have someone call me back about this so will see if that actually happens.
I am new to Webhostingpad, and had various questions related to the service compared to the one that I was used to before. I happened to talk to Ron from support. He was able to answer all my questions quickly and very concisely. He was very professional with his questions and the information he conveyed back to me. I was really impressed by his customer service. Definitely a plus to have this type of person on the support line.
No. An SSL can only be installed on a single "hostname", which is one variation of one domain name. SSLs do not cover multiple domains, or multiple subdomains. For example, you can install an SSL on store.yoursite.com, but then it won't cover yoursite.com, and vice-versa. It only encrypts the hostname it's installed on. (A Wildcard SSL covers every hostname of a single domain.)
I'm sorry to hear about your experience. The truth is, a lot of security relies on user cooperation. We can protect your site from many forms of malicious activity, but we rely on clients to create strong passwords and update their unsecure WordPress plugins and themes. Even when all aspects of security are covered, exceptions do exist and hackers can get through, at which point we will do all we can to restore your account and help you to maintain proper account security practices. Again, I'm very sorry to hear that this happened. If you're still with us and still having issues, please contact our support so we can help you. I assure you we will do everything we can.
We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
This company, Webhosting Pad is very good at stealing money from customers, do yourself a favor and stay away. I signed up with them 3 years ago because the price was appealing. As soon as I pointed my domain to their email servers, there was a flood of spam coming in, I mean thousands of spam emails every day. They make you pay for additional Baracuda spam filter which has not done a good job either. Just be prepared to deal with this. Webhosting was a bad experience either, additional fees for backup, downtime, tech support that lies to the customers about fixing something while they don’t, etc. etc… So after 3 years I moved my service elsewhere. My credit card was expired and I thought they would just not charge and cancel my service. I was wrong, they charged my card for additional full 3 years ($166+). I immediately canceled the service, I was about 7 days late and my files were moved already. I told them I will not use the hosting and I’d like my money back for 3 years I will not use at all. They refused after multiple emails, basically they just take your money and run. There is no way to talk to any billing management people on the phone, email ONLY. What they do is tell you you’re late and your fault, we keep your money. Also they won’t forget to add is that you will be sent to collections if you attempt to charge money back via the credit card company.
I've been with WebHostingPad nearly 10 years. They do occasionally have downtime but after I complained they switched me to a new server and their support has always been helpful to me whenever I needed it. If you stay on top of their deals you can renew your hosting service for around $2 a month (purchased for 5 years), otherwise, it will bill around $4 or $5 a month if you let it run out and auto renew. Their domain renewal is fixed $15 a year regardless of how many years you renew for (a little higher than most but you can get any available domain). My site is a photography site, www.MrClickProductions.com and I use small images to battle their slow load times. As a small business their affordable rates and customer support by phone (which few online cheap places have these days) have made the hosting service well worth it for me. I do wish they had a better website builder as I am not the best at web coding.
Website transfers from a previous host to WebHostingPad will be done free of charge. This free transfer is only valid when the website being transferred is currently hosted with a different web hosting company. Any transfers from one WebHostingPad account to another WebHostingPad account in an attempt to avoid paying renewal fees, or for any disingenuous reason, will result in a $24.95 transfer fee for our time and assistance, at WebHostingPad’s sole discretion.
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