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Hi, I apologize for any issues you've experienced while having an account with us. After doing some research it appears your account was suspended for hosting phishing material. Unfortunately when we receive these type of notifications we're forced to suspend the account immediately to avoid having the server come down for all of our clients. After each account is suspended a notification email is sent to the email address on file. We are more than happy to work with you to ensure your account is running without any phishing material. Our support team is here 24/7 to assist by running a scan to ensure malicious files are not residing on your account.

Hi, I apologize for any issues you've experienced while having an account with us. To avoid interruptions of service all of our accounts are setup for auto renewal. Transferring a website away doesn't mean your cancelling your service, as you may potentially be using the account to host other websites. As referenced in our terms of service you must submit a cancellation formally within the account manager. We send out renewal reminders 30 days prior to any charge being made. Additionally, these reminders provide instructions on how to cancel your account if you don't want it to renew. I apologize if you didn't find the interface user friendly. We work hard to ensure that the interface is as easy as possible to use. We welcome any suggestions or recommendations you have that would make it more user friendly. We appreciate your feed back and look forward to any recommendations you would be willing to provide.
I am their customer since 2010 till 2016, was really worst uptime back in that time, but it was the cheapest multi site hosting service company then. They improved a lot over these few years. But still always down, like 5,6 time a year. And every time I contact support, they would not reply until they sorted out the issue. So basically useless! I paid $71.64 for 3 years in the past 6 years, (2 contracts). But suddenly they want $161.64 for the coming 3 years ! That's insane! Ok, so I stop renewing and moved to ehost.com (paid $99/ 3 yrs.). But they cut my account 5 days before expiring ! That's so naive ! Luckily, I moved all my files just a couple of hours before that. My advice, if you are hosting your personal blog there, you should be fine. It's the cheapest out there like $1.99/ mo., but make sure you move before expiring.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
We liked how Web Hosting Hub describes its new customer process. It tells new customers, "We walk you through setting up your account in a personal on-boarding call." The company has a few other wins as well. It offers an all-SSD infrastructure, automatic vulnerability patches and a custom firewall, SSH access for certain plans, free site migration and an excellent 90-day money-back guarantee. 
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call its customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email customercare@webhostingpad.com with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.
Webhosting Pad is the most terrible hosting company. It’s a scam company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It's a unlimted plan, but I only got 10G web space. They promised 30 day refund guarantee , but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cpanel and website was down. After my cpanel and website completely stopped working on Sept 09, 2016, I contacted Webhosting Pad to request account cancellation with refund , but Web Hosting Pad refused to refund me and suspended my account! I paid $71.64USD for a 3 year hosting plan, but the server only SLOWLY worked for the first month, then completely stoped working. They suspended my account but took my money. Now, I lost $71.64USD, and got nothing from Webhosting Pad. Webhosting Pad is the most terrible scam company! STAY AWAY FROM THIS CCOMPANY! SAVE YOUR MONEY!
Cheap for a reason, if you just want to something to play with, not actually want your site to work or viewed by others, then please go ahead. I will show my experience with this company. I have signed their service for a 3 years plan back a few years, and end up nothing could be used rather than a web disk, so I didn't cancel it and forget this all together. Just found my credit card was debited and the plan was renewed automatically for another few years. Then I request to refund without success as only could be done for initial sign up and within 30 days, no renewal at all. Just full of lie. I am just wondering why there is no government authority to handle this kind of complain and to allow this kind of junk business existed on the market for so long.

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.
Hi Jason, Thank you very much for your feed back I apologize for any issues you've experienced with our support team. Unfortunately I can't answer your problem directly as no account information was provided in the review, but I would be happy to investigate your issue further. Please email customercare@webhostingpad.com with any information relative to your account so I can look into this. I would hate to lose you as a customer based on a negative customer service experience. This instance is not something we pride ourselves in.

WebHostingPad has a rock-solid, 30-day money-back guarantee if you don’t find their services reliable. However, the money-back guarantee covers hosting purchases only. This guarantee does not apply to renewals, addons, site transfer fees, service charges, or domain name registrations or renewals, including free domain registrations as part of WebHostingPad’s FREE DOMAIN coupon offer

The SoftwareFindr Radar compares all solutions on our platform in your chosen category and tries to segment them to give you a visual representation of the market. All the solutions are compared two-dimensionally which takes into account their FindrScore which is given based on numerous data points and research frequency. The average FindrScore for products like Web Hosting Pad is 60 which we’ve used as a threshold to only show the top 10 solutions.
Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.

This company, Webhosting Pad is very good at stealing money from customers, do yourself a favor and stay away. I signed up with them 3 years ago because the price was appealing. As soon as I pointed my domain to their email servers, there was a flood of spam coming in, I mean thousands of spam emails every day. They make you pay for additional Baracuda spam filter which has not done a good job either. Just be prepared to deal with this. Webhosting was a bad experience either, additional fees for backup, downtime, tech support that lies to the customers about fixing something while they don’t, etc. etc… So after 3 years I moved my service elsewhere. My credit card was expired and I thought they would just not charge and cancel my service. I was wrong, they charged my card for additional full 3 years ($166+). I immediately canceled the service, I was about 7 days late and my files were moved already. I told them I will not use the hosting and I’d like my money back for 3 years I will not use at all. They refused after multiple emails, basically they just take your money and run. There is no way to talk to any billing management people on the phone, email ONLY. What they do is tell you you’re late and your fault, we keep your money. Also they won’t forget to add is that you will be sent to collections if you attempt to charge money back via the credit card company.
I'm sorry to hear about your dissatisfaction with our hosting, but we are unable to offer one-day hosting for accounts suspended due to lack of payment. We send multiple reminder emails about upcoming renewal dates and charges so that clients who are considering switching hosts have plenty of time to gather their site files and cancel their service, or to contact a new hosting company to initiate site migration before the account is suspended. This is to avoid preventable issues like this and ensure clients are not charged for hosting they no longer want. Regardless, we're sorry to see you go. We wish you the best of luck moving forward.
Just because it's green doesn't mean it limits your power to do what you need with your websites. Rather surprisingly, its low-end account provides both SSH and WP-CLI (useful for WordPress websites and automated WordPress deployments) access, along with Git preinstalled. It's also possible to customize PHP and PHP.INI, a capability unheard of on a low-end plan.
I had made numerous complaints & tickets submitted due to excessive downtime including being asked to be moved to a "more reliable" server. Once moved to a "more reliable" server, downtime INCREASED instead of having an improvement. A refund because of providing poor service and reliability of only a 73% uptime instead of their "promised" 99% was denied. If you have a business that depends upon email and website to be functioning, I would recommend not using the services of WebHostingPad.

Hi Anna, I apologize you were caught off-guard by automatic renewals, but we have never tried to be sneaky about it. Automatic renewal is written into our terms. The reason we automatically renew is so that customers don't experience any interruptions in service every time their hosting renews. By automatically renewing, we are able to provide continuous service. If you were planning to cancel, you needed to submit a cancellation request. Otherwise we won't know you don't want to continue with your service. We wish you the best of luck moving forward, but we suggest you read the terms for any host you're planning to move to - you will be hard-pressed to find one that doesn't schedule automatic renewals, as it's the standard in the industry (for the reason we stated above.)
Hello Harry I'm sorry to hear about your experience. The reason your account was suspended is because you disputed the payment with PayPal. We do offer unlimited hosting space. As outlined in our terms of service that you agree to when signing up, we have disk space quotas on each account that starts at 10GB. If you find you're using up most of your disk space and need more we will increase it free of charge. This allows us to make more efficient use of the server's disk space because the vast majority of customers will never reach that initial 10GB quota. I'd be happy to have a member of our support team work with you to make sure that your account is running up to your standard. We, of course, want to make sure your website is available and running efficiently at all times.
Your disk space is intended for storing necessary site files, such as .html, .css, .php, .js, .tpl, and other files required for displaying your site online. It is not intended for massive quantities of multimedia files, included, but not limited to, photo files (.jpg, .png, .gif. .svg, .eps, .psd, etc.), video files (.avi, .mkv, .mov, .wmv, .mp4, etc.), music files (.mp3, .wav, .wma, .m4a, .flac, etc.), document files (.pdf, .docx, .pptx, .zip, .rar, etc.), or emails. You may allocate the first 10 GB of your hosting space however you like, with the understanding that to receive an increase, you must fall within these terms.
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