We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.
WebHostingPad offers unlimited bandwidth with its shared hosting packages, with the understanding that “unlimited” is incremental. The initial quota for bandwidth is 100 GB (gigabytes) per month, which the majority of users will never exceed. If you have used 90% or more of this quota, you may contact WebHostingPad to request an increase, which WebHostingPad will grant you, free of charge, if you meet the following requirements:

You are entitled to only 1 free transfer per WebHostingPad account. In the event you wish to transfer multiple outside hosting accounts to WebHostingPad and consolidate them into one, additional fees will apply based on the total number of hosting accounts you are consolidating. WebHostingPad does not recommend consolidating a VPS or dedicated service with multiple cPanel accounts into a single shared hosting account. However, if you wish to do this, only one cPanel account will be transferred to WebHostingPad for free. Any additional accounts being transferred for consolidation will incur additional fees.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
I had several email downtimes for more than a day. Their email servers were blacklisted for SPAM a dozen times. They dont tell you but they limit sent emails to 300 email addresses per hour which is rude and unrealistic. I have filed to deliver email notifications to my clients because of that and have been charged for breaking SLA. Support is not even close to 24/7. They dont reply at all during night. Chat is not avaialble during day. One of the shittiest ISP-s I've seen and Ive seen many.
Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service – very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work – which has resulted in my sites running perfectly, and confidence that I chose well.
The company's entry-point pricing is extremely low -- we'd say it's among the lowest-cost web hosting when you first start -- and while this will buy you up to three years of very cheap web hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24/7 phone customer support, SSD support on some plans and 30-day money-back guarantee.
I've been with these guys for 2 years. At first, they seemed like a great step up from a previous company. However, as time went on, I came across reoccurring issues: sites being offline, them suspending my account for alleged spam abuse (never did any thing except email my clients with software THEY provided + google killed me for a "SITE SUSPENDED" page left as placeholder for my pages. Google deemed this to be a phishing page ), super-slow loads, apathetic customer service people, and being told to "submit a ticket" for just about everything. If you're like me, you see their price and think, "dude, that's affordable". However, when you are spending real money on SEM, SEO, and social media marketing, only to find your pages have been down for who knows how long, you realize you're actually loosing money. To be fair, outages are brief. However, if you are actively sending people to your site or running ecommerce, it's a killer!

Welcome to the CNET 2020 directory of web hosting services. In this directory, we'll take a close look at some of the best web hosting providers such as DreamHost, Bluehost, A2Hosting, HostGator, InMotion Hosting, Hostinger and more. In this evaluation of the best web hosting providers, we're focusing on commercial web hosting companies that offer WordPress, VPS, shared hosting and many other web hosting services, along with a variety of annual and monthly plans.     
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WebHostingPad also follows this standard, so the prices you see listed are for new clients only. But while other hosts will start charging $15.00/month for even their cheapest plan after the first term, all of our shared plans renew for less than $15.00/month, and our cheapest plan renews at only $4.50/month. That makes our regular rates some of the most competitive in the industry.

The web hosting provider got bonus points for its policy of performing regular daily backups, even on the lowest-priced shared hosting accounts. Be aware, though, that the promotional price on the low-cost shared hosting does go up after the promotional period. That said, Bluehost offers 24/7 phone support, a 30-day money-back guarantee and SSH access for certain plan options.
A little under half-way of this five-year term, WebHostingPad migrated my websites to a new server. With this migration, I have lost the very important, useful, and pretty much basic functions of cPanel and the emails. For example, I cannot enter start time and end time with email autoresponder function. This means that every Friday I have to type a new out-of-the-office message from scratch. And every Monday morning, I have to delete it. If I need to take a day off in the middle of the week, this routine of retyping and deleting continues. This really adds to my busy schedule. Another problem, they took away an automatic email configuration option. I used to be able to download a configuration file and install it automatically into my email client every time I create a new email account. Now, I have to do this manually. In addition, my unlimited email accounts have become limited. I can only send up to 500 messages per month. This is restricting me, because my work depends on international communication all day long. I send a lot of emails. I had to open a Gmail account and will be switching to it. Surprisingly enough, the reliable Gmail gives you unlimited services for free! (Except for the storage.) The prepaid service with WebHostingPad took away the promised unlimited hosting options.
The web hosting provider offers solid plans with a good selection of features. The one area we're concerned about is how it presents its offers. Like many hosting providers, its published pricing is a bit misleading. You're not getting hosting for $2.96/mo unless you pay $71 for two years of service. Renewals are generally at a higher rate, although a salesperson we spoke to advised you ask for a "loyalty discount."
I'm sorry for the unexpected change in your bill. Our $1.99/month pricing is a special introductory offer and our plans do renew at the regular rates. Between 2010 and 2013 we changed our billing system and when that happened there were some accounts that didn't have the prices updated to the regular renewal rates, so you actually got renewed at the special introductory rate for a second term. Since then, our billing system has been updated and all prices are correct now which is why your most recent bill was higher. We do send out several renewal notices prior to any charge, both 30 days and 7 days before any invoice date. Again, I apologize for any confusion and if any of this wasn't explained to you I'd be happy to look into it further. Feel free to email me at customercare@webhostingpad.com so I can look into it further. Thanks!
The company doesn't list a virtual private server offering, but it bills its Elastic Sites service as a VPS alternative, offering the ease of use of a simple shared hosting plan and the performance and scalability of a VPS. GlowHost also offers a number of different cloud hosting plans, with special attention to providing enterprise-grade services.
Our company signed up for webhostingpad because of their "unlimited everything" commersials. Very soon we found out that we were out of disk space due to our company e-mail accounts taking too much space. We are a accounting company and have a lot of emails daily. Our website content on the otherhand is not that large. Apperantly they have a term in small print that says that you can use only 10% of site content to your email account. Please beaware of this company!! Their customer service is very rude and unfriendly and they do not answer any of our questions and just keep copy pasting some of their instruction on how to archive old emails away from server!
I am taking this time out to WARN all the future innocent potential victims who innocently think to use webhostingpad because of the advertised enticing low prices and all the "fluff" they market. They claim to have 'unlimited hosting space and bandwidth'. THIS IS NOT TRUE. This is what they write on their abuse terms read below:(All our hosting accounts do come with unlimited hosting space and bandwidth. But we start each account with a set limit but as you needs grow, simply contact us to request additional resources and we will increase it to whatever you need) for MORE $$ that is. Sounds whishsy washy all in one breath doesn't it? It has literally taken me 5 weeks to finish my small and modest website. however, I am a novice and I do use their cPanel templates. But that is not the reason. The reason is in order for me to access the cPanel where my website is being built I have to put in a Support Ticket. I am not being facetious. I literally mean I have to email support at webhostingpad each and EVERY time I want to work/review. Their reason is to many attempts to log in. This is impossible as I use a Password manager. Another one of their reason/excuses is I had some bad script on my website? I explained to them I was a novice and I was using their web templates. I do not know how to write cgi script? wth? In other words they don't know and by their support help, I don't think they pay those folks enough money to really care. All I know is it is very frustrating to submit a support ticket each and every time I want to review my paid in advance for website and email accounts. I since have lost numerous emails of potential customers. By the time I can access my emails I have very angry customers inquiring why I have not returned their emails? There are genuine issues with webhostingpad much more than I care to write so I am keeping this brief. I am warning others of the old cliche YOU GET WHAT YOU PAY FOR. What good does the low price and multiple emails do if you or anyone else for that matter cannot access them. I am very disappointed in myself for getting suckered into their Marketing ********. If you want to lose out money by your website being down and inaccessible. This hosting site Webhostingpad is for you. If you like playing email tag with support up to 48hrs, then webhostingpad is for you. If you are a novice with no programming experience Then webhostingpad is not for you. Webhostingpad is not for ordinary folks. It is not user friendly. It's more geared toward the programmer who programs for a living. I learned the hard way. If you like to make money and have more than half a day uptime to work on your paid website, webhostingpad is NOT for you. I have saved all the support ticket emails. (I will be giving these to the proper entities/business authorities) & not one email support ticket response has an apology for my time being wasted, not good customer service. I am disappointed in myself, because I thought I did my research prior to choosing them. What a big lost of money, time and most important to me, my inner peace. People do your research. Consider yourself WARNED! Don't buy from this company
WebHosingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. The customer service folks are like robots - no thinking, follow crooked policy, deny any help! This is messed up! This company is UNETHICAL and I would not recommend them! I was a customer from 2010 till 2018 and this is how they treat me? Think about how they will treat YOU! STAY AWAY! BUYER BEWARE!!!
On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service – very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work – which has resulted in my sites running perfectly, and confidence that I chose well.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed. While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies. This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
I had several email downtimes for more than a day. Their email servers were blacklisted for SPAM a dozen times. They dont tell you but they limit sent emails to 300 email addresses per hour which is rude and unrealistic. I have filed to deliver email notifications to my clients because of that and have been charged for breaking SLA. Support is not even close to 24/7. They dont reply at all during night. Chat is not avaialble during day. One of the shittiest ISP-s I've seen and Ive seen many.
Hi Anna, I apologize you were caught off-guard by automatic renewals, but we have never tried to be sneaky about it. Automatic renewal is written into our terms. The reason we automatically renew is so that customers don't experience any interruptions in service every time their hosting renews. By automatically renewing, we are able to provide continuous service. If you were planning to cancel, you needed to submit a cancellation request. Otherwise we won't know you don't want to continue with your service. We wish you the best of luck moving forward, but we suggest you read the terms for any host you're planning to move to - you will be hard-pressed to find one that doesn't schedule automatic renewals, as it's the standard in the industry (for the reason we stated above.)
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