WebHostingPad reserves the right to deny bandwidth increase, suspend your account, or take further action, if your site or account does not comply with the terms of service, including if your bandwidth usage is caused by illegal or malicious means, unintentional or not, or your site is compromised in such a way as to alter bandwidth usage significantly, to the harm of other users. In the event that your bandwidth usage is caused by malicious or unnatural means, and 1) the malicious or unnatural means are resolved and no longer acting on the account or site, and 2) you still use 90% or more of your bandwidth quota, you may then request a bandwidth increase, which WebHostingPad will, at its sole discretion, decide to grant or deny. WebHostingPad is not liable for any denial of bandwidth increase, or loss or damages resulting from that denial, that occur.
Rounding out the wins, InMotion offers a full 90-day money-back guarantee. On top of that, here's a special money-saving hint. In a chat session confirming pricing and offerings, the operator offered me some special prices and deals that reduced the published price by a few bucks. I was also told that while promotional pricing does go up at the end of the offer period, if you contact customer service, InMotion has a "loyal customer discount" that may bring the price back down.

I had made numerous complaints & tickets submitted due to excessive downtime including being asked to be moved to a "more reliable" server. Once moved to a "more reliable" server, downtime INCREASED instead of having an improvement. A refund because of providing poor service and reliability of only a 73% uptime instead of their "promised" 99% was denied. If you have a business that depends upon email and website to be functioning, I would recommend not using the services of WebHostingPad.


If you've ever been worried about the tremendous amount of power large data centers consume, you might want to sign up with Green Geeks. The "green" in the company's name reflects the Green Geeks' commitment to the environment. It purchases three times the energy it actually uses in wind energy credits, essentially putting energy back into the economy. The company does this through a form of renewable energy certificates, which, while a bit complicated, means that it's not just energy neutral, i's actually helping fuel the green energy economy.
I spent several hours with Webhostingpad support group trying to figure out an email problem that just started to appear. The tech support agent kept telling me it was my configuration causing it and turns out they made some changes due to a network/hardware outage exactly the same day my problem started. I was not able to talk to support over the phone so had to do it via chat session and felt my time was wasted and still could not get resolved. The service has worked good up to this point and was the first time I had to use their support. Based on this experience, I will probably move away from them. I have a email in to them to have someone call me back about this so will see if that actually happens.
Their support is very fast to respond and sort out problems but, recently, I have had too many reasons to contact them. Requests timing out (including inability to load cPanel to see what was going on), DNS resolution problems and “500” (internal server error) responses were all becoming an everyday occurence (in fact almost everytime I attempted to connect).
In terms of what many vendors call unlimited service, Web Hosting Pad's terms of service indicate that its definition of unlimited is what it calls "incremental." Basically, as you need more capability, it wants to discuss that with you, both to help you get the most out of its services, and to make sure you're using its systems without abusing them.
The company's entry-point pricing is extremely low -- we'd say it's among the lowest-cost web hosting when you first start -- and while this will buy you up to three years of very cheap web hosting, do be aware that its post-promotion price will increase substantially, putting its subsequent year pricing more in line with the rest of its competitors. That said, we liked its 24/7 phone customer support, SSD support on some plans and 30-day money-back guarantee.
On April 9th we was billed $20 for a renewal of an SSL certificate . Since then, Our site has been down with site certificate error. blocking customers from accessing our site. This happens EVERY year with them. They make fake statements claiming it has been fixed then the next year, after being automatically renewed and billed by them, it stops working. This happened again this year and at this moment, our website is down main account domain - product-smith.com the domain supposed to have SSL kalron.com
I am new to Webhostingpad, and had various questions related to the service compared to the one that I was used to before. I happened to talk to Ron from support. He was able to answer all my questions quickly and very concisely. He was very professional with his questions and the information he conveyed back to me. I was really impressed by his customer service. Definitely a plus to have this type of person on the support line.
As a relative novice in using a webhosting site, I have nothing but praise for Webhostingpad. I was a bit overwhelmed when I initially got the control panel, but the online help videos got me started. As I had questions my emails were quickly answered….. usually within hours. I made a number of phone calls and everytime, got to a live person within a minute or two. The staff are excellent in helping you out. The price is also extremely good. I use Frontpage to the chagrin of many, but the software works very well with webhostingpad. (Just let them know so your sure your on a server that uses the FP Extensions). Overall a great host.
I apologize for the email issues you've been facing. There was no account information provided in your review so I can't pull up the specifics for your server or account, but I'd be happy to find a more permanent solution for you. If you could please email customercare@webhostingpad.com with your account info I will be sure to look into it further for you!
Regardless on which server you are put, their SMTP IP which is shared is constantly blacklisted. It means that the mail you send simply is plain refused by the recipients or goes nowhere. Plained refused by GMX.DE, GMX.NET, WEB.DE and a few others - if you have German customers, you'll have a very very hard time. And not arriving - or arriving with terrible delays - for instance yahoo recipients. We have lodged multiple support tickets. They have ALWAYS reply very quickly. We have ALWAYS receive a short-term fix - like they try to delist their servers or rotate their SMTP IP or move to a different server. The fix works for a few hours or a few days. Then, they are blacklisted again, and again, and again, for months now. Every other week! Surely, this can happen a couple of times. However, if it happens every WEEK for months and months - then this is unacceptable. I give price 0 because email blacklist is killing me. Even though their price-quality could be 5 stars. PITY !!!
That being said, search engines like Google strongly prefer websites that are secured with an SSL from a Certificate Authority because it's safe for the searcher to visit and buy things on that website. Search engines are more likely to rank SSL-secured sites higher in search results because of these reasons, and Google Chrome has even started warning users when they're visiting an website that is "not secure".
Webhosting Pad is the most terrible hosting company. I signed up a 3-year hosting plan (with a free 1 year domain) with Webhosting Pad on Aug 05, 2016. It’s a unlimited plan, but I only got 10G web space. They promised 30 day refund guarantee, but they only let my website SLOWLY work for the first month, after the first month I was unable to login to my cPanel and website was down.
Horrible company! Everything was fine until I decided to switch companies because Web Hosting Pad raised my rates significantly. When I contacted them about the switch, they said my domain had expired and they weren't able to transfer the domain until I paid them the cost of the invoice, plus $40.00. I pointed out that it was not, in fact, expired, but they continued to refuse to transfer the domain. When it actually HAD expired and I pointed out that they should have made the transfer when I asked, they said I shouldn't have waited until the last minute (I didn't). I filed a complaint with the Better Business Bureau, but the company refused to respond to the complaint. It seems to me that if they were in the right, they would jump on the opportunity to clear their name. The fact that they refused to respond to the complaint tells me that they had something to hide, or they had no defense for the way they handled my request. Throughout this ordeal, Web Hosting Pad employees were rude, condescending, and frequently flat out lied to me. Now they have control of my domain name and refuse to allow me to make the transfer, and have also locked me out of my account. I would rather start over with a new domain, however, than give this company another penny.

Sorry for the issues with your website! Your review doesn't contain any account specifics and we don't have an account under the name Hector Salazar so unfortunately I'm unable to check any specifics on your account, but I'll gladly look into the downtime you are experiencing. If you could send your account info to customercare@webhostingpad.com I'll look into it for you as soon as possible.
Any additional issues I presented were handled within moments by customer support and tech support. I am a nightmare for poor customer service – very important to me, a deal breaker. Web Hosting Pad has excelled and exceeded my expectations. I am very grateful for their communication and work – which has resulted in my sites running perfectly, and confidence that I chose well.
I acknowledge that Kloxo has become a security risk, but just finding out one day that your website has been shut off is kind of jarring. They wanted me to upgrade at extra cost to a cPanel plan just to get access to my server back. After complaining they finally gave me access then sent an email stating they were cancelling all Kloxo accounts unless you upgraded within two weeks to a new, more expensive (how convenient) plan. No consideration for the time left on my current subscription, no "we apologize", but they did offer additional support for the move for $50 (of course!).
Have had the plan since 2010. Agreed to a 1.99/3 year contract. Renewal price was supposed to be locked in. Renewed in 3 years for correct cost of 71.64. Second renewal comes up and 161.64 is charged to my credit card. Will not refund on cost of plan I did not agree to. They do send me their current billing policy, yet that is not the plan I signed up for. Surprise charges to credit card...BEWARE!!!
I have been using WebHostingPad for almost 10 years and originally had chosen their web hosting service due to its incredibly low cost. I was so pleasantly surprised by the features and services they provide, including basic web hosting, host names and many more; they even allow command line access to the servers for application development as an option.
Cheap for a reason, if you just want to something to play with, not actually want your site to work or viewed by others, then please go ahead. I will show my experience with this company. I have signed their service for a 3 years plan back a few years, and end up nothing could be used rather than a web disk, so I didn't cancel it and forget this all together. Just found my credit card was debited and the plan was renewed automatically for another few years. Then I request to refund without success as only could be done for initial sign up and within 30 days, no renewal at all. Just full of lie. I am just wondering why there is no government authority to handle this kind of complain and to allow this kind of junk business existed on the market for so long.

WebHostingPad reserves the right to suspend, without prior notification and at its sole discretion, your account if your site is found to be in violation of the terms or service, including use of your hosting space to store media or emails. You are solely responsible for removal of any and all excess media, email, or files to meet the criteria of these terms, and/or to avoid suspension. If you wish to set up POP3 or IMAP to store your emails elsewhere, WebHostingPad Support will help you, with the understanding that we are under no obligation to do so.
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