Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
Any serious WordPress site needs four things: security, speed, scalability, and service. Usually you can find a company that gives you one or two of these. Occasionally three, almost never four. WP Engine excels at all four. They are not just a hosting company, they are your partners in success. I’m always raving about them and give them my absolute best recommendation. On a scale of one to ten, I give them an eleven!
WP Engine is one of the fastest hosting providers with around 99.99% – 100% uptime and load time around 580ms loading over 97% faster than other websites. When it comes to performance WP Engine is the VIP of managed hosting and performance solutions, as this is not a surprise to anyone wp engine performance is top. But as anything the performance is not cheep as you already know it will cost some money to have this kind of speed and load time. Wp engine can handle any kind of traffic and you don’t have to worry that your site or your client site will go down. If you are serious about your hosting performance and want only the best then wp engine is the most recommended solution for you. WP Engine has CDN which is included for free with all WP Engine hosting plans
Over the years, WordPress has evolved more than I could’ve imagined, and with more plugins and functionality being added every single day, the demands for a good web host did too. And thus, the search began. After doing a few hours of research for cheap but reliable hosting, I came across multiple hosting providers that provided hosting for only WordPress and nothing else.
If you run a small business that doesn't require enterprise-class WordPress hosting, I suggest checking out A2, the category's co-Editors' Choice. The Linux-based A2 offers four excellent WordPress hosting tiers, starting at $7.99 per month, offers unlimited storage and monthly data transfers across the board. The plans top out with the $24.46 per month managed package that includes unlimited databases and websites.
We have run many clients on WordPress Engine and have had mixed reviews with our last experience ranging in the “awful” category. DO NOT go to them if you run a high profile client. Use Linode or similar. They use Rackspace for their hosting (which sucks) so any large scale sites will need to go to a better host since they don’t actually manage their own servers. Here are some issues we’ve run into:
WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.