Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.

The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
We have run many clients on WordPress Engine and have had mixed reviews with our last experience ranging in the “awful” category. DO NOT go to them if you run a high profile client. Use Linode or similar. They use Rackspace for their hosting (which sucks) so any large scale sites will need to go to a better host since they don’t actually manage their own servers. Here are some issues we’ve run into:
WP Engine Agency Solution – Combine features and tools like Dev, Stage, Prod Environments, SSH Gateway, and Git and SFTP connections with our technical onboarding and launch readiness assessments, and your development team can build faster successfully. WP Engine offers agencies a partner program that supports your business goals. From advanced developer tools, to co-marketing opportunities, to lead referrals, WP Engine is your partner of choice for creating remarkable digital experiences on WordPress, WOWing clients and growing your business in the process. WP Engine partnerships with Amazon Web Services and Google Cloud Platform provide you a range of enterprise-grade solutions that deliver lightning fast, scalable, highly available and secure experiences. They optimize AWS and GCP for WordPress, so you don’t have to. Instead, you gain time back to create.

My site was under attack from a Distributed Denial of Service attack on my old shared host. I was getting 1.5 million requests per hour that took my site down and 20 other sites who were also hosting on the same server. It took the old host three days to identify the problem, and even then offered no real solution. I switched to WP Engine and within hours the DDOS was dealt with *and* my website was loading about four times faster. I definitely recommend WP Engine!
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
No. The least expensive plan provides 50 GB of monthly bandwidth. But more important is the number of user visits they allow. For example, the Startup plan offers 25,000 user visits per month. They have ways of differentiating between real users and bots and spammers, and the 25,000 applies only to real users. So 25,000 user visits should be fine for most sites. But the higher level plans offer more visits.
Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.
A major focus for WP Engine has been, and continues to be, around contributing to the WordPress community. In fact, it’s another one of our values – Committed to Giving Back. Our commitment in time, money, writing, coding and thought leadership totaled more than $1.7 million in 2018 so far. The StudioPress acquisition is the next level for us in these community giveback efforts. As WP Engine moves from strength to strength, we have the resources to help the Genesis Framework to grow and flourish. In fact, 15% of all our customers are using Genesis, with 25% of our largest customers utilizing it. As a company, it’s a framework we are already very familiar with.
Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.
Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
If you are looking to run a WordPress site and performance is of significance to you, look no further then WP Engine. The premium hosting provider's state-of-the-art technology, including hardware and software, is second to none. In addition, the support staff is made up of WordPress experts who can provide guidance and expertise instead of just creating support tickets. We found our experience with WP Engine to be outstanding, and the service was both snappy and simple to use.
Wordpress sites need dependable hosting that fits with their algorithms & setup. WP Engine has just the right hosting IMO for Wordpress, the sites run very smoothly and they are very secure. I'm able to upload some large photos without any issue. If you are sick of having your Wordpress site lag or are just having any issues with uploading, you should make the switch to WP Engine Hosting.

Torque Magazine is a leading resource for WordPress news. Content equips new and advanced WordPress users with expert insights and information to help them create, grow, and optimize their WordPress sites and build better experiences online. Along with three staff members, Torque features content from a collection of writers, each with different skill-sets and experiences with WordPress. Since its debut in July 2013, at WordCamp San Francisco, Torque has been on the forefront of news and events in the WordPress community. Torque is a WP Engine publication though maintains complete editorial independence.
Many things have changed since WHSR shifted out. Various new features were added as technology advances, the company is funded by a large group of investors including Automattic (the folks behind WordPress.com), and many bloggers and WP experts regard them as one of the best managed WordPress hosting (there were also some who go against them, more about that later).
When I checked out their websites, I found they had an amazing plethora of options and security just for WordPress which I could only dream of at the web hosts I had partnered up with earlier. There was a downside however, the price. I finally came along WPEngine and I decided to sign myself up with them, due to a promotional code which allowed the first 3 months to be hosted for only 4$ a month, instead of the usual 29$.
Support is probably the feature that will make the biggest difference in your hosting experience. When you need help with your site, you want to talk to tech-savvy people who can solve your technical issues quickly, and are patient to help you figure things out. Since you're hosting on WordPress, make sure the support team is comprised of WordPress experts, so they can fix not just the servers, but the site as well.
If you are in what I think of as WP Engine’s core markets – they offer a great service with a solid product. Their pricing is competitive in the Managed WordPress Hosting space – and they offer more features than “WordPress hosting” plans from other hosting brands. Their feature-set is unmatched for savvy DIYers, WordPress website developers and/or high-traffic sites that don’t want to worry about hosting issues.
From an overall infrastructure standpoint, we have partnered with Amazon Web Services and Google Cloud Platform to provide customers with a range of enterprise-grade solutions that deliver lightning-fast, scalable, highly available and secure experiences. In addition, having high quality partners like these allows us to provide data centers in wide variety of locations – 18 in total. This global presence gives us the ability to serve more customers at a local level, where they see further performance and speed improvements as a result.
Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.

WP Engine Marketer Solution – With features and tools like Dev, Stage Prod Environments, SSH Gateway, and Git integration, your development team can build faster their way. Your audiences demand engaging and personalized experiences. With WP Engine’s GeoTarget feature, you can personalize your site content based on each consumer’s location. With their Performance Intelligence suite of analytics products, you’ll gain valuable insights about your site’s front-end, back-end, and content, so you can consistently hone your digital experience, improve SEO, grow traffic, reduce bounce rates, increase conversion rates, and boost brand loyalty.


From an overall infrastructure standpoint, we have partnered with Amazon Web Services and Google Cloud Platform to provide customers with a range of enterprise-grade solutions that deliver lightning-fast, scalable, highly available and secure experiences. In addition, having high quality partners like these allows us to provide data centers in wide variety of locations – 18 in total. This global presence gives us the ability to serve more customers at a local level, where they see further performance and speed improvements as a result.

WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.
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