According to WP Engine, it offers numerous support engineers per customer, and each one has years of WordPress experience. The CMS offers support via customer service software Zendesk by WordPress experts. Most tickets are answered within 30 minutes to get you back up online. The Business Package, which many companies opt for, includes phone support and the opt-in for a dedicated account manager to provide familiarity with the same person who can answer questions.
WP Engine offers a powerful form of WordPress hosting that comes with an informative customer service team, reliable uptime, and cloud platform flexibility. If you're serious about building a WordPress-powered website, WP Engine is a fine place to start. Just remember that you must turn to a third-party company for a domain name and email accounts, and the base plan slacks 24/7 phone supprt. A2, on the other hand, is the Editors' Choice for smaller businesses that don't require enterprise-class WordPress hosting (and don't want to pay the associated fees).
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A major focus for WP Engine has been, and continues to be, around contributing to the WordPress community. In fact, it’s another one of our values – Committed to Giving Back. Our commitment in time, money, writing, coding and thought leadership totaled more than $1.7 million in 2018 so far. The StudioPress acquisition is the next level for us in these community giveback efforts. As WP Engine moves from strength to strength, we have the resources to help the Genesis Framework to grow and flourish. In fact, 15% of all our customers are using Genesis, with 25% of our largest customers utilizing it. As a company, it’s a framework we are already very familiar with.
WP was a great company to work when I first started. Once the company started growing unfortunately the focus turned to meeting metrics. The company forces you to take part in occasional group activities on company time. If you work for this company, it is important to understand that although some people come off as cool and edgy, it is still a work environment and some people will throw you under the bus in a heart beat. This is the kind of job you come into, learn as much as possible and move on. Don't let the Facade of this company caring about you, keep you for too long.. In the end they don't give a care in the world about you.
After you read the wp engine review for 2020, and learn more about the hosting you can now decide if this is the right solution for you. Since there is 60 days money back guarantee you pretty much have nothing to lose when you decide to try wp engine. Start with the startup plan with monthly option of around $27/month and if you like it and decide to stay you can always upgrade your plan to annual and save money. Wp engine is probably the best WordPress hosting if you don’t want to think about hosting and just focus on your business or clients work.
Torque Magazine is a leading resource for WordPress news. Content equips new and advanced WordPress users with expert insights and information to help them create, grow, and optimize their WordPress sites and build better experiences online. Along with three staff members, Torque features content from a collection of writers, each with different skill-sets and experiences with WordPress. Since its debut in July 2013, at WordCamp San Francisco, Torque has been on the forefront of news and events in the WordPress community. Torque is a WP Engine publication though maintains complete editorial independence.

WP Engine also offers a high-end Custom plan that's designed for "large businesses and mission-critical sites," according to the company's webpage. With Custom, you get millions of visitors of month, 400GB of monthly data transfers, and up to 1TB of storage. You must call a WP Engine sales representative for pricing information, though. It's definitely not cheap web hosting, as WP Engine positions itself as a high-end managed WordPress host.
Some plugins may expose a website to vulnerabilities. Most of the time, this is unintentional, but we still have to draw a line in the sand. Our system scanner searches for these plugins and automatically disables them. Besides disabling plugins for security reasons, plugins can also be disallowed for performance reasons. Our comprehensive list of disallowed plugins (along with explanations as to why they are disallowed) can be found here. You can read more about WP engine security environment here.
WP Engine offers a powerful form of WordPress hosting that comes with an informative customer service team, reliable uptime, and cloud platform flexibility. If you're serious about building a WordPress-powered website, WP Engine is a fine place to start. Just remember that you must turn to a third-party company for a domain name and email accounts, and the base plan slacks 24/7 phone supprt. A2, on the other hand, is the Editors' Choice for smaller businesses that don't require enterprise-class WordPress hosting (and don't want to pay the associated fees).
This ties into the uptime percentages that web hosts frequently display. Uptime is defined as is the measure of the uninterrupted time that a hosting system experiences. Hosts usually advertise somewhere between 99 percent to 99.999 percent uptime. Assuming a 365-day cycle, 99 percent uptime actually means several days of unscheduled downtime, or not scheduled maintenance, for your sites. That means 99.999 percent brings your site down to only a few hours of downtime for that year. That's the difference between paying for a shared host and paying more for a managed host that will give you at least 99.99 percent uptime. To get to 100 percent uptime would require tens of thousands of dollars a month in hosting and system administration time. The intersection between cost and uptime is where most business owners find themselves, and that's why a managed host is again the choice for more business owners. They can pay five or six times more than a shared host would cost and get a slice of enterprise hosting that would otherwise cost tens of thousands a month.

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Build amazing WordPress digital experiences with StudioPress’s themes easy-to-use, premium themes. Thanks to the Genesis Framework, all themes are search-engine-optimized with locked down security features. Plus, every theme is Gutenberg ready, helping to simplify the content design and editing process even further. The best part? They’re included with your WP Engine plan. You will get over 35+ fully responsive WordPress themes plus over 35+ beautiful design and coded Studio Press themes once you sign up with any plan from Startup to Scale to Custom hosting solutions. StudioPress is the most well know WordPress premium shop, its has the best and well coded themes available. So you know you getting the best premium themes for free when you sign up for WP Engine any hosting plan.
My site was under attack from a Distributed Denial of Service attack on my old shared host. I was getting 1.5 million requests per hour that took my site down and 20 other sites who were also hosting on the same server. It took the old host three days to identify the problem, and even then offered no real solution. I switched to WP Engine and within hours the DDOS was dealt with *and* my website was loading about four times faster. I definitely recommend WP Engine!
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