Support is probably the feature that will make the biggest difference in your hosting experience. When you need help with your site, you want to talk to tech-savvy people who can solve your technical issues quickly, and are patient to help you figure things out. Since you're hosting on WordPress, make sure the support team is comprised of WordPress experts, so they can fix not just the servers, but the site as well.


If you need support and wp engine has one of the best support in the hosting business with the best technical and WordPress experts. They have resource center and knowledge based search center. In order to get expert one-on-one help, please log into your account so we can identify your account and get you exactly the help you need. We offer support 24 hours a day, 7 days a week, 365 days a year. 1-877-973-6446 sales@wpengine.com 7am–7pm CST :
If you are looking to run a WordPress site and performance is of significance to you, look no further then WP Engine. The premium hosting provider's state-of-the-art technology, including hardware and software, is second to none. In addition, the support staff is made up of WordPress experts who can provide guidance and expertise instead of just creating support tickets. We found our experience with WP Engine to be outstanding, and the service was both snappy and simple to use.
WP was a great company to work when I first started. Once the company started growing unfortunately the focus turned to meeting metrics. The company forces you to take part in occasional group activities on company time. If you work for this company, it is important to understand that although some people come off as cool and edgy, it is still a work environment and some people will throw you under the bus in a heart beat. This is the kind of job you come into, learn as much as possible and move on. Don't let the Facade of this company caring about you, keep you for too long.. In the end they don't give a care in the world about you.
WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have
WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across over 140 countries to provide counsel and support helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.

Unfortunately, WP Engine's toll-free, 24/7 telephone support isn't available to people who've signed up for the Startup plan; you must be at least a Growth subscriber to get someone on the horn aroudn the clock. Otherwise, you're limited to 7 a.m. to 7 p.m. (CST) hours. This could prove vexing if you're a Startup customer who wants to speak to a human being at 3 in the morning. At $35 per month, this seems a bit stingy. WP Engine compensates with 24/7 live chat, so you aren't totally left out in the cold if you're a Startup customer. 


But I have found 1 that is smaller, US based, and their technical people are on top of everything, immediately….We use vps and most of our clients eventually transfer to them. MD Hosting…truly their support is in a class of their own. Privately owned and very competetive pricing. We have been on their hosting for over 2 years…its what hosting should be.
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