WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
According to WP Engine, it offers numerous support engineers per customer, and each one has years of WordPress experience. The CMS offers support via customer service software Zendesk by WordPress experts. Most tickets are answered within 30 minutes to get you back up online. The Business Package, which many companies opt for, includes phone support and the opt-in for a dedicated account manager to provide familiarity with the same person who can answer questions.
WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
A simple oversight in updating your plugins can be a big deal. Plugin vulnerabilities represent 55.9% of the known entry points for attacks, but keeping plugins up to date is time-consuming and can cause your—or your clients’—mission critical site to break. WP Engine’s Smart Plugin Manager is the trusted solution to keep all your plugins up to date and your sites secure.
In 2007, WhoIsHostingThis.com launched the world's first tool to discover which web host a website uses. Since then, we have published 1+ million words of real-user reviews, 2+ million words of content from our experts and helped millions of webmasters around the world find their perfect web hosting provider, whether it is for a personal website, blog or small business. Read more...
Our actionable insights tools, like Page Performance and Content Performance are always a hit. Overall however, our most popular tool would be Application Performance. It provides code-level visibility to help teams troubleshoot faster, optimize their WordPress experiences, and increase development agility. It gives development and IT operation teams the visibility they need to build and maintain great WordPress digital experiences.

That’s where managed WordPress hosting comes in. WP Engine takes care of (nearly) all speed concerns. They have customized servers with extremely aggressive caching and even more advanced “stack” than a typical web host. They also have trained support who will go into your WordPress install and identify the exact chokepoint to get your site moving.

They have partnered with StackPath (formerly MaxCDN) to give all of their customers access to content network delivery services. Using a CDN can drastically reduce latency and improve site speed since servers spanning the globe all work together to deliver site content to users based on their geographic location. CDN is free with all the WP Engine plans.

If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
This is important when considering the choice of a web host and how it could affect the SEO of an individual site. Google takes site speed into account with their search algorithm because they have found that every additional 100ms of page-load time mean a 20 percent drop in traffic. The longer your site takes to load, the more visitors will abandon the site and go about their day. You want a host that is capable of serving pages in 1.5 seconds or less. Business owners who migrate to WP Engine say it sees their sites load an average of 2-4 times faster, and notice an immediate increase in their search engine results.

WP was a great company to work when I first started. Once the company started growing unfortunately the focus turned to meeting metrics. The company forces you to take part in occasional group activities on company time. If you work for this company, it is important to understand that although some people come off as cool and edgy, it is still a work environment and some people will throw you under the bus in a heart beat. This is the kind of job you come into, learn as much as possible and move on. Don't let the Facade of this company caring about you, keep you for too long.. In the end they don't give a care in the world about you.

If you run a small business that doesn't require enterprise-class WordPress hosting, I suggest checking out A2, the category's co-Editors' Choice. The Linux-based A2 offers four excellent WordPress hosting tiers, starting at $7.99 per month, offers unlimited storage and monthly data transfers across the board. The plans top out with the $24.46 per month managed package that includes unlimited databases and websites.

I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.
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