That said – the tough thing about customer support is that so much of the judgment is anecdotal. Everyone has a story, but you never know if the story is because they talked to the one rockstar-vs-rookie having an awesome-vs-terrible day. Like I mention in every hosting review, the important part is to see if a company treats support as an investment or a cost.
Over the years, WordPress has evolved more than I could’ve imagined, and with more plugins and functionality being added every single day, the demands for a good web host did too. And thus, the search began. After doing a few hours of research for cheap but reliable hosting, I came across multiple hosting providers that provided hosting for only WordPress and nothing else.
WP Engine offers a powerful form of WordPress hosting that comes with an informative customer service team, reliable uptime, and cloud platform flexibility. If you're serious about building a WordPress-powered website, WP Engine is a fine place to start. Just remember that you must turn to a third-party company for a domain name and email accounts, and the base plan slacks 24/7 phone supprt. A2, on the other hand, is the Editors' Choice for smaller businesses that don't require enterprise-class WordPress hosting (and don't want to pay the associated fees).