Security – At WP Engine, our mission is to help our customers win online. We know that our customers’ sites represent their businesses, their livelihoods. They rely on us to protect them from attacks. As a result of our security layer, we block over 150 million bad requests every month. We proactively block numerous web application attacks, provide security maintenance and craft a one-off plugin/patches for vulnerable customers and automatically upgrade customer sites with the latest security updates.
WP Engine partners with Amazon Web Services and Google Cloud Platform to build your websites on the same industry-leading architecture those companies use to power their own digital experiences. Global data centers and cloud coverage ensure your site is available and loading fast no matter where your visitors are in the world. And, with WP Engine optimizing these cloud environments for you, you can spend your technical resources building beautiful experiences instead of the systems to power them.
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
All in all, I can safely say that, while they are expensive for small Personal users, they are 100 % worth it. You truly feel like they are actually doing great stuff with your money. Speed, up-time, stability, security and support are nothing short of amazing, and they really do deserve credit for that. It’s not for nothing that Automattic, the company behind WordPress, had invested money in WPEngine, They live up to their name in all the ways I can think of, and maybe even more.
For beginners, installing a WordPress theme and getting a site up and running couldn't be easier. For more experienced folks, such as myself, WP Engine's advanced features, such as single-click development staging areas, Git integration, multiple server locations, CDN compatibility, and a ton of other niceties, can't be beat. These features make the monthly price worthwhile, compared to what the more economically competitive hosts offer.”
For this testing, I used a website monitoring tool to track my WP Engine-hosted test site's uptime. Every 15 minutes, the tool pings my website and sends me an email if it is unable to contact the site for longer than one minute. I look at the data for the most recent 14 days for each site's review. In my newest tests, WP Engine proved incredibly stable. In fact, WP Engine didn't go down once during that two week testing period. As long as it keeps on this course, you can count on it deliver a rock-solid Web hosting experience.
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.