I have used quite a few big name hosting companies through the years but they were all the hosting companies that sell their service by price and with the 99.9% uptime promise which is usually pure BS. After years of issues with downtime over an hour at a time slow speed spells and tech support totally denying there was a problem, I switched my main WordPress site which is a life insurance website to WP Engine. The change was like going from driving a Pinto to a Mercedes Benz. I now have consistent super speed, great security which is a major factor for a WordPress site and a team of people that handle all of the updates and actually maintain the website. They even keep track of everyones plugins to make sure none of the plugins are prone to problems that consume heavy resources or become security risks. The only thing I can say is you get what you pay for. I wish I new about these people years ago. It could have saved me a ton of aggravation. When you think of the thousands of dollars you can invest into website design, it only makes good sense to use good hosting. A hosting company can either make or break a nice website.

I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
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I’ve signed up and been blown away by the site speed. Been running WP site for over 3 years with well over 20 sites (although culling this soon) and I’ve never had a better host. The difference in speed alone makes switching to you worthwhile but I know you do a lot more.I first heard of WPE via Woo Themes after the nasty attack they had and they were singing your praises. Very impressed so far.
Some of our customers are highly technical, so whenever they contact us, it’s with difficult, interesting problems—not ones that can be solved with a knowledge base article or a simple, obvious response. Therefore, we started creating pathways for those customers to get to engineers faster—people who can work on the mind-bending stuff. Of course we don’t have that 24/7 yet, like we do with regular support. Fortunately, those problems are usually OK to be solved during normal business hours, so overall this approach has been effective.
Over the years, WordPress has evolved more than I could’ve imagined, and with more plugins and functionality being added every single day, the demands for a good web host did too. And thus, the search began. After doing a few hours of research for cheap but reliable hosting, I came across multiple hosting providers that provided hosting for only WordPress and nothing else.

I’ve signed up and been blown away by the site speed. Been running WP site for over 3 years with well over 20 sites (although culling this soon) and I’ve never had a better host. The difference in speed alone makes switching to you worthwhile but I know you do a lot more.I first heard of WPE via Woo Themes after the nasty attack they had and they were singing your praises. Very impressed so far.


For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as a Managing Editor. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. 
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Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.

No. The least expensive plan provides 50 GB of monthly bandwidth. But more important is the number of user visits they allow. For example, the Startup plan offers 25,000 user visits per month. They have ways of differentiating between real users and bots and spammers, and the 25,000 applies only to real users. So 25,000 user visits should be fine for most sites. But the higher level plans offer more visits.


Content Performance is a product that allows you to pull insights from Google Analytics for your WordPress content and authors. Marketers and content publishers can easily access real site visitor metrics like page views, time spent on a page, and bounce rates to understand which posts, categories, or authors are outperforming, and why. You can build a stronger content strategy and improve site visitor engagement with Content Performance reports, accessible right in your WordPress Admin dashboard. No coding required.
Unfortunately, WP Engine's toll-free, 24/7 telephone support isn't available to people who've signed up for the Startup plan; you must be at least a Growth subscriber to get someone on the horn aroudn the clock. Otherwise, you're limited to 7 a.m. to 7 p.m. (CST) hours. This could prove vexing if you're a Startup customer who wants to speak to a human being at 3 in the morning. At $35 per month, this seems a bit stingy. WP Engine compensates with 24/7 live chat, so you aren't totally left out in the cold if you're a Startup customer.
Emily Gall – WPEngine has been a dream to work with. As a small agency, I’m really looking for the best service at the best value when it comes to hosting for my clients. WPEngine delivers everything I need including AMAZING support, a learnable interface, insights and most importantly reliable, lightning fast hosting services. I would absolutely recommend them to anyone looking for a high-powered hosting service.
WP Engine will also work to ensure that your website is secure and protected. All of their Enterprise Solutions include EverCache, a global CDN, and Let's Encrypt SSL certificates. WP Engine will also take care of managing and installing any patches or updates to WordPress for you. This will help to remove a task from your plate, while also ensuring that updates are compatible and installed correctly.
WP was a great company to work when I first started. Once the company started growing unfortunately the focus turned to meeting metrics. The company forces you to take part in occasional group activities on company time. If you work for this company, it is important to understand that although some people come off as cool and edgy, it is still a work environment and some people will throw you under the bus in a heart beat. This is the kind of job you come into, learn as much as possible and move on. Don't let the Facade of this company caring about you, keep you for too long.. In the end they don't give a care in the world about you.
Support is probably the feature that will make the biggest difference in your hosting experience. When you need help with your site, you want to talk to tech-savvy people who can solve your technical issues quickly, and are patient to help you figure things out. Since you're hosting on WordPress, make sure the support team is comprised of WordPress experts, so they can fix not just the servers, but the site as well.
WP Engine will also work to ensure that your website is secure and protected. All of their Enterprise Solutions include EverCache, a global CDN, and Let's Encrypt SSL certificates. WP Engine will also take care of managing and installing any patches or updates to WordPress for you. This will help to remove a task from your plate, while also ensuring that updates are compatible and installed correctly.
WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
Malicious code can embed itself into a website by writing to the file-system. This occurs when a vulnerability is present in a theme or plugin that leaves the door open for malicious injection. The WP Engine environment limits the processes that can write to disk. So even if you’re using a theme or a plugin with a vulnerability, it is harder for them to be exploited.
Some of our customers are highly technical, so whenever they contact us, it’s with difficult, interesting problems—not ones that can be solved with a knowledge base article or a simple, obvious response. Therefore, we started creating pathways for those customers to get to engineers faster—people who can work on the mind-bending stuff. Of course we don’t have that 24/7 yet, like we do with regular support. Fortunately, those problems are usually OK to be solved during normal business hours, so overall this approach has been effective.
From their backend process, the first customer type seems to be WordPress developers and designers who want to focus on development & design without dealing with hosting maintenance – and have clients who have some budget. The designer/dev builds the site directly in WP Engine’s staging environment, launches the site, then hands the website over to their client.
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
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