For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as a Managing Editor. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew.
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While at first glance, WP Engine seems exhorbitantly expensive, it turns out the host's plans are extremely competitively priced for the amazing hosting provided. These plans are built for developers and agencies, not the first-time site owner looking to publish a family blog. For most sites, the Startup plan is more than enough, and all subscribers benefit from WP Engine's in-house technology. The main difference between plans is the number of visitors you can have coming to your site (ranging from 25K to millions per month), the amount of WordPress installs (ranging from 1 to 25+), and the amount of local storage (10GB and up). The WP Engine team's WordPress expertise really puts the company at the top of the food chain if you want to run a top-tier WordPress site.
WP Engine is one of the fastest hosting providers with around 99.99% – 100% uptime and load time around 580ms loading over 97% faster than other websites. When it comes to performance WP Engine is the VIP of managed hosting and performance solutions, as this is not a surprise to anyone wp engine performance is top. But as anything the performance is not cheep as you already know it will cost some money to have this kind of speed and load time. Wp engine can handle any kind of traffic and you don’t have to worry that your site or your client site will go down. If you are serious about your hosting performance and want only the best then wp engine is the most recommended solution for you. WP Engine has CDN which is included for free with all WP Engine hosting plans
Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
Unfortunately, WP Engine's toll-free, 24/7 telephone support isn't available to people who've signed up for the Startup plan; you must be at least a Growth subscriber to get someone on the horn aroudn the clock. Otherwise, you're limited to 7 a.m. to 7 p.m. (CST) hours. This could prove vexing if you're a Startup customer who wants to speak to a human being at 3 in the morning. At $35 per month, this seems a bit stingy. WP Engine compensates with 24/7 live chat, so you aren't totally left out in the cold if you're a Startup customer.
Build amazing WordPress digital experiences with StudioPress’s themes easy-to-use, premium themes. Thanks to the Genesis Framework, all themes are search-engine-optimized with locked down security features. Plus, every theme is Gutenberg ready, helping to simplify the content design and editing process even further. The best part? They’re included with your WP Engine plan. You will get over 35+ fully responsive WordPress themes plus over 35+ beautiful design and coded Studio Press themes once you sign up with any plan from Startup to Scale to Custom hosting solutions. StudioPress is the most well know WordPress premium shop, its has the best and well coded themes available. So you know you getting the best premium themes for free when you sign up for WP Engine any hosting plan.
WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.