If you need support and wp engine has one of the best support in the hosting business with the best technical and WordPress experts. They have resource center and knowledge based search center. In order to get expert one-on-one help, please log into your account so we can identify your account and get you exactly the help you need. We offer support 24 hours a day, 7 days a week, 365 days a year. 1-877-973-6446 sales@wpengine.com 7am–7pm CST :
From an overall infrastructure standpoint, we have partnered with Amazon Web Services and Google Cloud Platform to provide customers with a range of enterprise-grade solutions that deliver lightning-fast, scalable, highly available and secure experiences. In addition, having high quality partners like these allows us to provide data centers in wide variety of locations – 18 in total. This global presence gives us the ability to serve more customers at a local level, where they see further performance and speed improvements as a result.
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
What followed, was nothing but amazement. At first, when entering the administration panel, I felt like it was a little bare bones.There weren’t halve as many pretty icons as there were on cPanel, which I was used to, and it was a bit strange to encounter something like this. However, after reading through their extensive documentation on how to do literally everything to start up Your Site, it was a true piece of cake.

Some plugins may expose a website to vulnerabilities. Most of the time, this is unintentional, but we still have to draw a line in the sand. Our system scanner searches for these plugins and automatically disables them. Besides disabling plugins for security reasons, plugins can also be disallowed for performance reasons. Our comprehensive list of disallowed plugins (along with explanations as to why they are disallowed) can be found here. You can read more about WP engine security environment here.


WP Engine will also work to ensure that your website is secure and protected. All of their Enterprise Solutions include EverCache, a global CDN, and Let's Encrypt SSL certificates. WP Engine will also take care of managing and installing any patches or updates to WordPress for you. This will help to remove a task from your plate, while also ensuring that updates are compatible and installed correctly.
WP Engine is a managed hosting environment specifically designed for WordPress installations, themes, and plug-ins. In fact, you don't need to install WordPress as you do with most other web hosts; the content management system comes preinstalled. It was refreshing to open my introductory email, view my login credentials, and then get started without any additional setup. In terms of creating content, WP Engine functions as any other self-hosted WordPress installation. It's a breeze to create posts, pages, and galleries.

Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.
WP Engine offers a powerful form of WordPress hosting that comes with an informative customer service team, reliable uptime, and cloud platform flexibility. If you're serious about building a WordPress-powered website, WP Engine is a fine place to start. Just remember that you must turn to a third-party company for a domain name and email accounts, and the base plan slacks 24/7 phone supprt. A2, on the other hand, is the Editors' Choice for smaller businesses that don't require enterprise-class WordPress hosting (and don't want to pay the associated fees).
If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
The most basic plan, Startup (starting at $35 per month), supports one WordPress installation, 25,000 monthly visitors, 50GB of monthly data transfers, and a scant 10GB of storage. Moving up the ladder is Growth (starting at $115 per month), a tier that offers five WordPress installations, 100,000 visitors, 200GB of monthly data transfers, and 20GB of storage. Building on Growth is Scale (starting at $290 per month), which boasts 15 WordPress installations, 400,000 visits, 400GB of monthly data transfers, and 30GB of storage. Pressable, a rival managed WordPress host, boasts plans with larger specs, but also larger prices.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
They have partnered with StackPath (formerly MaxCDN) to give all of their customers access to content network delivery services. Using a CDN can drastically reduce latency and improve site speed since servers spanning the globe all work together to deliver site content to users based on their geographic location. CDN is free with all the WP Engine plans.
I knew from the start that the #1 single most important decision would be the hosting provider. There’s loads of options out there and my business partner and I tested several of the key players in the market. Ultimately we went with WP Engine…while not the cheapest option out there, they offer the most impressive list of features. Add to that the quick responses we get from WP Engine’s support team and you’ve got a solid win.
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