Support is everything when you have a website and suddenly you mess up and accidentally do something to the site. Support techs have been stellar every time I mess up one of my site (I tinker around with the code too much for my own good). These techs specialize in wordpress so they can help you fix the issue easily and effortlessly. Highly recommend to those like myself who seem to mess with the coding too much haha.
If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
Emily Gall – WPEngine has been a dream to work with. As a small agency, I’m really looking for the best service at the best value when it comes to hosting for my clients. WPEngine delivers everything I need including AMAZING support, a learnable interface, insights and most importantly reliable, lightning fast hosting services. I would absolutely recommend them to anyone looking for a high-powered hosting service.
Some plugins may expose a website to vulnerabilities. Most of the time, this is unintentional, but we still have to draw a line in the sand. Our system scanner searches for these plugins and automatically disables them. Besides disabling plugins for security reasons, plugins can also be disallowed for performance reasons. Our comprehensive list of disallowed plugins (along with explanations as to why they are disallowed) can be found here. You can read more about WP engine security environment here.
Wordpress sites need dependable hosting that fits with their algorithms & setup. WP Engine has just the right hosting IMO for Wordpress, the sites run very smoothly and they are very secure. I'm able to upload some large photos without any issue. If you are sick of having your Wordpress site lag or are just having any issues with uploading, you should make the switch to WP Engine Hosting.
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
WP Engine offers one type of hosting service which is the managed WordPress hosting, where you can pick the best option for you and pricing, depends on number of visits per month. They have a Monthly or Annually Payment plan if you pay annually you get 2 months free. Hosting options include Startup, Growth, Scale, Custom. You can read full WP Engine Pricing explained and pick the best plan for you.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as a Managing Editor. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew.
By default, sites hosted at WP Engine with page that ends in a number, (e.g. example.com/page/1) or in a query arg, (e.g. example.com/mypage/?myproduct=name), will be redirected to the page before the number or query arg sequence begins (site.com/page, site.com/category, site.com/mypage/).* This setting, known as “Redirect Bots”, is a major SEO issue as it will limit Google bots to discover content on your site and impact website PageRank flow through your site.
WP Engine specializes in WordPress hosting, so as you'd expect, you should tap the massive CMS plug-in library for ecommerce tools. You can find useful plug-ins from Shopify, WooCommerce, and other companies. There are numerous email marketing tools, too. Drip, DirectIQ, Mailflow, and many other companies offer WordPress plug-ins that let you leverage customers' email addresses to make money.
What followed, was nothing but amazement. At first, when entering the administration panel, I felt like it was a little bare bones.There weren’t halve as many pretty icons as there were on cPanel, which I was used to, and it was a bit strange to encounter something like this. However, after reading through their extensive documentation on how to do literally everything to start up Your Site, it was a true piece of cake.
All plans come with many excellent features, including a content delivery network (CDN) for faster page load times, staging environments so you can test site changes in a non-public environment, and WP Engine's own LargeFS software for transferring and storing large amounts of data. Here's another important feature: you can select Amazon Web Services or Google Cloud Platform as your site's backbone, enabling no-downtime scalability and tight security. Pressable does not give you this option. Cloudways, on the other hand, lets you select one of five cloud-based infrastructure platforms.
WP Engine is a great company to work for if you go anywhere but support. If you do go in for support get ready for a high stress levels as management will want to enforce metrics while not having a full understanding of the metrics to begin with. When you start out management will judge you almost immediately as they do have their favorites. This will affect advancement which is very slow paced than advertised unless you fall into said favoritism. Like anywhere else it is cut throat and other employees will not hesitate to point out mistakes as failures rather than making it a learning experience. The pay for support is grossly underpaid compared to other companies out there. The culture is great and that is about the only thing great as they do have out of work functions for team outings. Pros Free lunch, Culture, Environment Cons Management, Long Hours, Office Politics.
Unfortunately, WP Engine's toll-free, 24/7 telephone support isn't available to people who've signed up for the Startup plan; you must be at least a Growth subscriber to get someone on the horn aroudn the clock. Otherwise, you're limited to 7 a.m. to 7 p.m. (CST) hours. This could prove vexing if you're a Startup customer who wants to speak to a human being at 3 in the morning. At $35 per month, this seems a bit stingy. WP Engine compensates with 24/7 live chat, so you aren't totally left out in the cold if you're a Startup customer.
WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.