For beginners, installing a WordPress theme and getting a site up and running couldn't be easier. For more experienced folks, such as myself, WP Engine's advanced features, such as single-click development staging areas, Git integration, multiple server locations, CDN compatibility, and a ton of other niceties, can't be beat. These features make the monthly price worthwhile, compared to what the more economically competitive hosts offer.”
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.
I knew from the start that the #1 single most important decision would be the hosting provider. There’s loads of options out there and my business partner and I tested several of the key players in the market. Ultimately we went with WP Engine…while not the cheapest option out there, they offer the most impressive list of features. Add to that the quick responses we get from WP Engine’s support team and you’ve got a solid win.

WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across over 140 countries to provide counsel and support helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.
Extremely likely, between the simple setup, automated migrations and great support when you need just a little more control, WP Engine has not failed me yet. There seems to be times when the admin side of a site seems a bit sluggish. This is usually during peak hours, but if your site is on a server with other sites that have heavy loads, you can become affected. But you can usually ask them to move your site to another server and they’ll take care of getting you to a more reliable environment. – Bret Wegner, Drive Social Now / quoted from Fit Small Business.
WP was a great company to work when I first started. Once the company started growing unfortunately the focus turned to meeting metrics. The company forces you to take part in occasional group activities on company time. If you work for this company, it is important to understand that although some people come off as cool and edgy, it is still a work environment and some people will throw you under the bus in a heart beat. This is the kind of job you come into, learn as much as possible and move on. Don't let the Facade of this company caring about you, keep you for too long.. In the end they don't give a care in the world about you.
Site speed is a major differentiator for WP Engine. It’s one of the key hallmarks of our platform which set us apart from our competitors. The technology behind this includes single-click CDN integration, our custom NGINX extension, and SSD technology. The CDN drastically cuts time waiting for assets and ensures resources are freed up for important requests. The NGINX integration provides a better experience for your visitors by prioritizing human requests over automated system requests. And the SSD technology works to avoid RAM saturation and improves backend rendering. For a deeper dive on our technology stack, check out this page.
By default, sites hosted at WP Engine with page that ends in a number, (e.g. example.com/page/1) or in a query arg, (e.g. example.com/mypage/?myproduct=name), will be redirected to the page before the number or query arg sequence begins (site.com/page, site.com/category, site.com/mypage/).* This setting, known as “Redirect Bots”, is a major SEO issue as it will limit Google bots to discover content on your site and impact website PageRank flow through your site.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
WP Engine also offers a number of premium security features. The WordPress core is automatically updated to the latest version for you. WP Engine thoroughly tests any major core updates before upgrading their customers. They have a proprietary intrusion detection and prevention system to block any DDoS attacks, brute force attacks, JavaScript/SQL-injection attacks and more.
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