Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.

In 2007, WhoIsHostingThis.com launched the world's first tool to discover which web host a website uses. Since then, we have published 1+ million words of real-user reviews, 2+ million words of content from our experts and helped millions of webmasters around the world find their perfect web hosting provider, whether it is for a personal website, blog or small business. Read more...
If you are in what I think of as WP Engine’s core markets – they offer a great service with a solid product. Their pricing is competitive in the Managed WordPress Hosting space – and they offer more features than “WordPress hosting” plans from other hosting brands. Their feature-set is unmatched for savvy DIYers, WordPress website developers and/or high-traffic sites that don’t want to worry about hosting issues.
Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.
WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have

Wp Engine a new breed of technology company at the intersection of software innovation and service. Their platform provides brands the solutions they need to create remarkable sites and apps on WordPress that drive their business forward faster. All this is driven by a set of core values that guides us every day. The company has won multiple awards for Best Place to Work, CEO Award, Entrepreneur of the Year award, International business award, Ethics and Business in Community award and contributes to the WordPress core and community.
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
WP Engine partners with Amazon Web Services and Google Cloud Platform to build your websites on the same industry-leading architecture those companies use to power their own digital experiences. Global data centers and cloud coverage ensure your site is available and loading fast no matter where your visitors are in the world. And, with WP Engine optimizing these cloud environments for you, you can spend your technical resources building beautiful experiences instead of the systems to power them.

WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across over 140 countries to provide counsel and support helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.
That’s where managed WordPress hosting comes in. WP Engine takes care of (nearly) all speed concerns. They have customized servers with extremely aggressive caching and even more advanced “stack” than a typical web host. They also have trained support who will go into your WordPress install and identify the exact chokepoint to get your site moving.
I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
I’ve signed up and been blown away by the site speed. Been running WP site for over 3 years with well over 20 sites (although culling this soon) and I’ve never had a better host. The difference in speed alone makes switching to you worthwhile but I know you do a lot more.I first heard of WPE via Woo Themes after the nasty attack they had and they were singing your praises. Very impressed so far.
In 2007, WhoIsHostingThis.com launched the world's first tool to discover which web host a website uses. Since then, we have published 1+ million words of real-user reviews, 2+ million words of content from our experts and helped millions of webmasters around the world find their perfect web hosting provider, whether it is for a personal website, blog or small business. Read more...
And then there’s a separate level of managed WordPress Hosting where you are not really buying hosting per se – but rather services to keep your WordPress install live. Basically, a Managed WordPress Hosting service offers a menu of services tailored to WordPress at a higher price point, so that the website owner can focus less on speed + security and more on the website content + functionality.
WP Engine also offers a high-end Custom plan that's designed for "large businesses and mission-critical sites," according to the company's webpage. With Custom, you get millions of visitors of month, 400GB of monthly data transfers, and up to 1TB of storage. You must call a WP Engine sales representative for pricing information, though. It's definitely not cheap web hosting, as WP Engine positions itself as a high-end managed WordPress host.
Build amazing WordPress digital experiences with StudioPress’s themes easy-to-use, premium themes. Thanks to the Genesis Framework, all themes are search-engine-optimized with locked down security features. Plus, every theme is Gutenberg ready, helping to simplify the content design and editing process even further. The best part? They’re included with your WP Engine plan. You will get over 35+ fully responsive WordPress themes plus over 35+ beautiful design and coded Studio Press themes once you sign up with any plan from Startup to Scale to Custom hosting solutions. StudioPress is the most well know WordPress premium shop, its has the best and well coded themes available. So you know you getting the best premium themes for free when you sign up for WP Engine any hosting plan.

Last year they changed 10 installs to 5 installs for the same price. I'm blown away by their technical support though, in fact, it's the best I've experienced. Check carefully before you sign up and see what all you get for the price since they change their packages often it seems. I've stayed with them since I've had horrid experiences with tech support from other companies in the past, and it's not a fun thing when you spend all night long trying to do all of the research yourself because no one wanted to help you. With that said, I've certainly saved a lot of time and hassle from using WP Engine. Time is priceless and I'll keep spending whatever it takes (within reason) to keep having superior customer service.
“I spent the majority of my post-Trinity career trying to be perceived not as a female leader but just somebody who gets things done. But being an executive who is also a mother of two daughters, I realized that I had a responsibility to advocate bringing your full self to work. Being different is what makes all of us stronger. I needed to have that realization personally in order to be a champion for it.
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