Shortly after Google Penguin (which WHSR took a big hit), I decided to change and started rebuilding everything from ground zero. The idea was to grow WHSR into a web service provider, build a community around ourselves, and rely less on Google traffic. That was the time when WHSR Uptime Monitor was made and we switched back to conventional VPS hosting environment.
This is important when considering the choice of a web host and how it could affect the SEO of an individual site. Google takes site speed into account with their search algorithm because they have found that every additional 100ms of page-load time mean a 20 percent drop in traffic. The longer your site takes to load, the more visitors will abandon the site and go about their day. You want a host that is capable of serving pages in 1.5 seconds or less. Business owners who migrate to WP Engine say it sees their sites load an average of 2-4 times faster, and notice an immediate increase in their search engine results.
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.
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WP Engine is awesome. I have a number of sites hosted with them. Super fast, easy backup/restore, staging area to play with changes, and fantastic support. Hosting is definitely an area where you tend to get what you pay for. If you have a site that you really care about or that you’re trying to actually make money with, then WP Engine is a no-brainer and absolutely worth it.
WP Engine does not include email accounts or functions for sending email messages from your domain. But, their hosting does support this. You will have to set up a 3rd party email provider to send email messages from your WordPress site. This will let you send bulk email messages as part of an email marketing campaign or newsletter updates to blog subscribers.
I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.
They have partnered with StackPath (formerly MaxCDN) to give all of their customers access to content network delivery services. Using a CDN can drastically reduce latency and improve site speed since servers spanning the globe all work together to deliver site content to users based on their geographic location. CDN is free with all the WP Engine plans.
Some of our customers are highly technical, so whenever they contact us, it’s with difficult, interesting problems—not ones that can be solved with a knowledge base article or a simple, obvious response. Therefore, we started creating pathways for those customers to get to engineers faster—people who can work on the mind-bending stuff. Of course we don’t have that 24/7 yet, like we do with regular support. Fortunately, those problems are usually OK to be solved during normal business hours, so overall this approach has been effective.
WP Engine is a great company to work for if you go anywhere but support. If you do go in for support get ready for a high stress levels as management will want to enforce metrics while not having a full understanding of the metrics to begin with. When you start out management will judge you almost immediately as they do have their favorites. This will affect advancement which is very slow paced than advertised unless you fall into said favoritism. Like anywhere else it is cut throat and other employees will not hesitate to point out mistakes as failures rather than making it a learning experience. The pay for support is grossly underpaid compared to other companies out there. The culture is great and that is about the only thing great as they do have out of work functions for team outings. Pros Free lunch, Culture, Environment Cons Management, Long Hours, Office Politics.
Any serious WordPress site needs four things: security, speed, scalability, and service. Usually you can find a company that gives you one or two of these. Occasionally three, almost never four. WP Engine excels at all four. They are not just a hosting company, they are your partners in success. I’m always raving about them and give them my absolute best recommendation. On a scale of one to ten, I give them an eleven!