Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.

WP Engine is awesome. I have a number of sites hosted with them. Super fast, easy backup/restore, staging area to play with changes, and fantastic support. Hosting is definitely an area where you tend to get what you pay for. If you have a site that you really care about or that you’re trying to actually make money with, then WP Engine is a no-brainer and absolutely worth it.

After you read the wp engine review for 2020, and learn more about the hosting you can now decide if this is the right solution for you. Since there is 60 days money back guarantee you pretty much have nothing to lose when you decide to try wp engine. Start with the startup plan with monthly option of around $27/month and if you like it and decide to stay you can always upgrade your plan to annual and save money. Wp engine is probably the best WordPress hosting if you don’t want to think about hosting and just focus on your business or clients work.
All plans come with many excellent features, including a content delivery network (CDN) for faster page load times, staging environments so you can test site changes in a non-public environment, and WP Engine's own LargeFS software for transferring and storing large amounts of data. Here's another important feature: you can select Amazon Web Services or Google Cloud Platform as your site's backbone, enabling no-downtime scalability and tight security. Pressable does not give you this option. Cloudways, on the other hand, lets you select one of five cloud-based infrastructure platforms.

From their backend process, the first customer type seems to be WordPress developers and designers who want to focus on development & design without dealing with hosting maintenance – and have clients who have some budget. The designer/dev builds the site directly in WP Engine’s staging environment, launches the site, then hands the website over to their client.
Customers can receive credits if WP Engine fails to meet their SLA. This credit will be determined as a percentage of your monthly fee for each hour they fail to meet their agreement. To receive this credit, you’ll have to make a request to WP Engine’s customer support within 30 days. Your credit cannot exceed a maximum of your entire month’s bill.
Welcome to WP Engine’s system status page. If you want to keep on top of any disruptions in service to our WP platform, support services, or product features, this is the page to check. We report major outages to this status page. This is great feature if you want to see if your server is down or what is the issue with wp engine hosting you can check wp engine system status.
(P/S: The links pointing to WP Engine in this page are affiliate links. If you purchase via this link, it will credit me as your referrer. This is how I keep this site alive for almost 8 years and able to add more free, helpful hosting reviews. Buying via my link doesn’t cost you more – in fact, you will discount from the given promo code WPE3Free. Your support is highly appreciated, thank you! )
WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
WP Engine Enterprise Solution – Fast Performing Infrastructure, We provide a range of enterprise-grade web solutions from Amazon Web Services and Google Cloud Platform. Threat Detection & Blocking Let us dynamically detect and block malicious behavior with our proprietary system, making sure your site doesn’t suffer embarrassing hacks. Fully Managed Global CDN Load content faster with our global content delivery network (CDN), which routes local requests to the nearest server. Serviced Onboarding, For premium solutions, a dedicated technical and account management team ensures a smooth start and continued success on WP Engine.
WP Engine also offers a number of premium security features. The WordPress core is automatically updated to the latest version for you. WP Engine thoroughly tests any major core updates before upgrading their customers. They have a proprietary intrusion detection and prevention system to block any DDoS attacks, brute force attacks, JavaScript/SQL-injection attacks and more.
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