Any serious WordPress site needs four things: security, speed, scalability, and service. Usually you can find a company that gives you one or two of these. Occasionally three, almost never four. WP Engine excels at all four. They are not just a hosting company, they are your partners in success. I’m always raving about them and give them my absolute best recommendation. On a scale of one to ten, I give them an eleven!


Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
And like speed & performance, WP Engine basically takes all those best practices and does them for you. They run automated backups to keep everything off-site & ready to roll back if something happens. Since you technically have an “install” on their server (rather than an account) – they tackle a lot of security issues globally on the server level.
They need to have predictable plugins; predictable visitor patterns; predictable use cases. Every hosting company has rules (or very real physical limits), but WP Engine goes a bit further to define what you can and can’t have on your WordPress install in addition to tiered overage pricing to discourage seasonal traffic spikes and local storage usage.
The WP Engine PHP Compatibility Checker can be used by any WordPress website on any web host to check PHP version compatibility. When updating to PHP 7.2+ this is a great plugin to install and check if your website will not break after your update. many themes are not ready for PHP 7+ and will cause major issues. So the WP Engine team wanted to give back to the WordPress community by developing a plugin that will help you make sure you are safe to update your PHP version. The plugin will check the code of any other plugins and themes and give you back a report with compatibility issues so you can fix it before updating. WP Engine is a proud supporter and contributor to WordPress.org open-source community.
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PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant.
I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.

They need to have predictable plugins; predictable visitor patterns; predictable use cases. Every hosting company has rules (or very real physical limits), but WP Engine goes a bit further to define what you can and can’t have on your WordPress install in addition to tiered overage pricing to discourage seasonal traffic spikes and local storage usage.


WP Engine specializes in WordPress hosting, so as you'd expect, you should tap the massive CMS plug-in library for ecommerce tools. You can find useful plug-ins from Shopify, WooCommerce, and other companies. There are numerous email marketing tools, too. Drip, DirectIQ, Mailflow, and many other companies offer WordPress plug-ins that let you leverage customers' email addresses to make money.
If you are looking to run a WordPress site and performance is of significance to you, look no further then WP Engine. The premium hosting provider's state-of-the-art technology, including hardware and software, is second to none. In addition, the support staff is made up of WordPress experts who can provide guidance and expertise instead of just creating support tickets. We found our experience with WP Engine to be outstanding, and the service was both snappy and simple to use.
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
Shortly after Google Penguin (which WHSR took a big hit), I decided to change and started rebuilding everything from ground zero. The idea was to grow WHSR into a web service provider, build a community around ourselves, and rely less on Google traffic. That was the time when WHSR Uptime Monitor was made and we switched back to conventional VPS hosting environment.

WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.

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