A major focus for WP Engine has been, and continues to be, around contributing to the WordPress community. In fact, it’s another one of our values – Committed to Giving Back. Our commitment in time, money, writing, coding and thought leadership totaled more than $1.7 million in 2018 so far. The StudioPress acquisition is the next level for us in these community giveback efforts. As WP Engine moves from strength to strength, we have the resources to help the Genesis Framework to grow and flourish. In fact, 15% of all our customers are using Genesis, with 25% of our largest customers utilizing it. As a company, it’s a framework we are already very familiar with.
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.

WP Engine is a managed hosting environment specifically designed for WordPress installations, themes, and plug-ins. In fact, you don't need to install WordPress as you do with most other web hosts; the content management system comes preinstalled. It was refreshing to open my introductory email, view my login credentials, and then get started without any additional setup. In terms of creating content, WP Engine functions as any other self-hosted WordPress installation. It's a breeze to create posts, pages, and galleries.
Last year they changed 10 installs to 5 installs for the same price. I'm blown away by their technical support though, in fact, it's the best I've experienced. Check carefully before you sign up and see what all you get for the price since they change their packages often it seems. I've stayed with them since I've had horrid experiences with tech support from other companies in the past, and it's not a fun thing when you spend all night long trying to do all of the research yourself because no one wanted to help you. With that said, I've certainly saved a lot of time and hassle from using WP Engine. Time is priceless and I'll keep spending whatever it takes (within reason) to keep having superior customer service. 
WP Engine is an ideal choice if you’re looking for a completely hassle-free web host for your WordPress site. For bloggers and businesses who want to stop wasting time on technical details and find a WordPress host that just works, WP Engine is perfect. Developers and freelancers will find that WP Engine’s advanced features will save them time on WordPress development for clients. And growing businesses will find plenty of room to scale up their hosting as their traffic increases.
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