Unfortunately, WP Engine's toll-free, 24/7 telephone support isn't available to people who've signed up for the Startup plan; you must be at least a Growth subscriber to get someone on the horn aroudn the clock. Otherwise, you're limited to 7 a.m. to 7 p.m. (CST) hours. This could prove vexing if you're a Startup customer who wants to speak to a human being at 3 in the morning. At $35 per month, this seems a bit stingy. WP Engine compensates with 24/7 live chat, so you aren't totally left out in the cold if you're a Startup customer.
WP Engine Agency Solution – Combine features and tools like Dev, Stage, Prod Environments, SSH Gateway, and Git and SFTP connections with our technical onboarding and launch readiness assessments, and your development team can build faster successfully. WP Engine offers agencies a partner program that supports your business goals. From advanced developer tools, to co-marketing opportunities, to lead referrals, WP Engine is your partner of choice for creating remarkable digital experiences on WordPress, WOWing clients and growing your business in the process. WP Engine partnerships with Amazon Web Services and Google Cloud Platform provide you a range of enterprise-grade solutions that deliver lightning fast, scalable, highly available and secure experiences. They optimize AWS and GCP for WordPress, so you don’t have to. Instead, you gain time back to create.

WP Engine offers a powerful form of WordPress hosting that comes with an informative customer service team, reliable uptime, and cloud platform flexibility. If you're serious about building a WordPress-powered website, WP Engine is a fine place to start. Just remember that you must turn to a third-party company for a domain name and email accounts, and the base plan slacks 24/7 phone supprt. A2, on the other hand, is the Editors' Choice for smaller businesses that don't require enterprise-class WordPress hosting (and don't want to pay the associated fees).
WP Engine also offers a number of premium security features. The WordPress core is automatically updated to the latest version for you. WP Engine thoroughly tests any major core updates before upgrading their customers. They have a proprietary intrusion detection and prevention system to block any DDoS attacks, brute force attacks, JavaScript/SQL-injection attacks and more.
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