Many things have changed since WHSR shifted out. Various new features were added as technology advances, the company is funded by a large group of investors including Automattic (the folks behind WordPress.com), and many bloggers and WP experts regard them as one of the best managed WordPress hosting (there were also some who go against them, more about that later).
I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
Speed – WP Engine works exclusively with WordPress, meaning our platform is completely optimized to deliver fast, secure WordPress experiences. And as mentioned above, we use a bespoke combination of technologies to ensure high levels of site performance. All these work in harmony to accomplish an average page load times improvement of 38% when moving from other hosting companies. The WP Engine platform is designed to scale so there is no reduction in speed as customers’ sites and business scales.
Wp Engine a new breed of technology company at the intersection of software innovation and service. Their platform provides brands the solutions they need to create remarkable sites and apps on WordPress that drive their business forward faster. All this is driven by a set of core values that guides us every day. The company has won multiple awards for Best Place to Work, CEO Award, Entrepreneur of the Year award, International business award, Ethics and Business in Community award and contributes to the WordPress core and community.
A major focus for WP Engine has been, and continues to be, around contributing to the WordPress community. In fact, it’s another one of our values – Committed to Giving Back. Our commitment in time, money, writing, coding and thought leadership totaled more than $1.7 million in 2018 so far. The StudioPress acquisition is the next level for us in these community giveback efforts. As WP Engine moves from strength to strength, we have the resources to help the Genesis Framework to grow and flourish. In fact, 15% of all our customers are using Genesis, with 25% of our largest customers utilizing it. As a company, it’s a framework we are already very familiar with.
Take advantage of the built-in expert rule sets from the combined intelligence of Cloudflare and WP Engine, as well as data from Cloudflare’s 10 million websites, to protect you from emerging threats. You gain the best security protection against top OWASP security vulnerabilities, compromised data, and DDoS attacks that threaten to black out your digital business, brought to you by the leaders in WordPress and cloud security.
In 2007, WhoIsHostingThis.com launched the world's first tool to discover which web host a website uses. Since then, we have published 1+ million words of real-user reviews, 2+ million words of content from our experts and helped millions of webmasters around the world find their perfect web hosting provider, whether it is for a personal website, blog or small business. Read more...
Do you offer any WP Engine coupon codes or promo discounts. Yes we partner with WP engine to give our clients and visitors a special discount on their WP engine hosting plan. Use our WP Engine Coupon Code and save 10% or 3 Months free on any hosting plan the discount is applied automatically no need to enter any code. We have the best WP Engine Coupon available with extra offers for Dessign clients.
Security – At WP Engine, our mission is to help our customers win online. We know that our customers’ sites represent their businesses, their livelihoods. They rely on us to protect them from attacks. As a result of our security layer, we block over 150 million bad requests every month. We proactively block numerous web application attacks, provide security maintenance and craft a one-off plugin/patches for vulnerable customers and automatically upgrade customer sites with the latest security updates.
Build amazing WordPress digital experiences with StudioPress’s themes easy-to-use, premium themes. Thanks to the Genesis Framework, all themes are search-engine-optimized with locked down security features. Plus, every theme is Gutenberg ready, helping to simplify the content design and editing process even further. The best part? They’re included with your WP Engine plan. You will get over 35+ fully responsive WordPress themes plus over 35+ beautiful design and coded Studio Press themes once you sign up with any plan from Startup to Scale to Custom hosting solutions. StudioPress is the most well know WordPress premium shop, its has the best and well coded themes available. So you know you getting the best premium themes for free when you sign up for WP Engine any hosting plan.
Wp Engine a new breed of technology company at the intersection of software innovation and service. Their platform provides brands the solutions they need to create remarkable sites and apps on WordPress that drive their business forward faster. All this is driven by a set of core values that guides us every day. The company has won multiple awards for Best Place to Work, CEO Award, Entrepreneur of the Year award, International business award, Ethics and Business in Community award and contributes to the WordPress core and community.
From an overall infrastructure standpoint, we have partnered with Amazon Web Services and Google Cloud Platform to provide customers with a range of enterprise-grade solutions that deliver lightning-fast, scalable, highly available and secure experiences. In addition, having high quality partners like these allows us to provide data centers in wide variety of locations – 18 in total. This global presence gives us the ability to serve more customers at a local level, where they see further performance and speed improvements as a result.
Welcome to WP Engine’s system status page. If you want to keep on top of any disruptions in service to our WP platform, support services, or product features, this is the page to check. We report major outages to this status page. This is great feature if you want to see if your server is down or what is the issue with wp engine hosting you can check wp engine system status.
From their backend process, the first customer type seems to be WordPress developers and designers who want to focus on development & design without dealing with hosting maintenance – and have clients who have some budget. The designer/dev builds the site directly in WP Engine’s staging environment, launches the site, then hands the website over to their client.
Do you offer any WP Engine coupon codes or promo discounts. Yes we partner with WP engine to give our clients and visitors a special discount on their WP engine hosting plan. Use our WP Engine Coupon Code and save 10% or 3 Months free on any hosting plan the discount is applied automatically no need to enter any code. We have the best WP Engine Coupon available with extra offers for Dessign clients.
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as a Managing Editor. When he isn't staring at a monitor (or two) and churning out web hosting, music, utilities, and video game copy, Jeffrey makes comic books, mentors, practices bass and Jeet Kune Do, and appears on the odd podcasts or convention panel. He also collects vinyl and greatly enjoys a craft brew. 
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Wp Engine a new breed of technology company at the intersection of software innovation and service. Their platform provides brands the solutions they need to create remarkable sites and apps on WordPress that drive their business forward faster. All this is driven by a set of core values that guides us every day. The company has won multiple awards for Best Place to Work, CEO Award, Entrepreneur of the Year award, International business award, Ethics and Business in Community award and contributes to the WordPress core and community.
WordPress is the backbone that supports millions of websites, so it's not surprising that many web hosting services focus exclusively on hosting one of the world's most popular content management systems—WP Engine among them. WP Engine is a high quality host that boasts excellent uptime, WordPress-specific security, daily backups, real-time threat detection, cloud platform flexibility, and other excellent features. Overall, the enterprise-class managed WordPress plans, for which WP Engine is an Editors' Choice, can get your site up and running in no time, but you'll need to look elsewhere for domain names and creating email accounts.
Our site is committed to publishing independent, accurate content guided by strict editorial guidelines. Before articles and reviews are published on our site, they undergo a thorough review process performed by a team of independent editors and subject-matter experts to ensure the content’s accuracy, timeliness, and impartiality. Our editorial team is separate and independent of our site’s advertisers, and the opinions they express on our site are their own. To read more about our team members and their editorial backgrounds, please visit our site’s About page.
WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across over 140 countries to provide counsel and support helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.
A major focus for WP Engine has been, and continues to be, around contributing to the WordPress community. In fact, it’s another one of our values – Committed to Giving Back. Our commitment in time, money, writing, coding and thought leadership totaled more than $1.7 million in 2018 so far. The StudioPress acquisition is the next level for us in these community giveback efforts. As WP Engine moves from strength to strength, we have the resources to help the Genesis Framework to grow and flourish. In fact, 15% of all our customers are using Genesis, with 25% of our largest customers utilizing it. As a company, it’s a framework we are already very familiar with.
For beginners, installing a WordPress theme and getting a site up and running couldn't be easier. For more experienced folks, such as myself, WP Engine's advanced features, such as single-click development staging areas, Git integration, multiple server locations, CDN compatibility, and a ton of other niceties, can't be beat. These features make the monthly price worthwhile, compared to what the more economically competitive hosts offer.”
Extremely likely, between the simple setup, automated migrations and great support when you need just a little more control, WP Engine has not failed me yet. There seems to be times when the admin side of a site seems a bit sluggish. This is usually during peak hours, but if your site is on a server with other sites that have heavy loads, you can become affected. But you can usually ask them to move your site to another server and they’ll take care of getting you to a more reliable environment. – Bret Wegner, Drive Social Now / quoted from Fit Small Business.
The first decision to make is what software you want the site built on. At this juncture, WordPress powers 30 percent of the Internet, rating higher over competitors like Joomla, Drupal, and Magento. WordPress's content management system (CMS) has transcended powering personal blogs and now helps to create digital experiences for enterprise companies.
WP Engine is a great company to work for if you go anywhere but support. If you do go in for support get ready for a high stress levels as management will want to enforce metrics while not having a full understanding of the metrics to begin with. When you start out management will judge you almost immediately as they do have their favorites. This will affect advancement which is very slow paced than advertised unless you fall into said favoritism. Like anywhere else it is cut throat and other employees will not hesitate to point out mistakes as failures rather than making it a learning experience. The pay for support is grossly underpaid compared to other companies out there. The culture is great and that is about the only thing great as they do have out of work functions for team outings. Pros Free lunch, Culture, Environment Cons Management, Long Hours, Office Politics.
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
Our actionable insights tools, like Page Performance and Content Performance are always a hit. Overall however, our most popular tool would be Application Performance. It provides code-level visibility to help teams troubleshoot faster, optimize their WordPress experiences, and increase development agility. It gives development and IT operation teams the visibility they need to build and maintain great WordPress digital experiences.
That said – the tough thing about customer support is that so much of the judgment is anecdotal. Everyone has a story, but you never know if the story is because they talked to the one rockstar-vs-rookie having an awesome-vs-terrible day. Like I mention in every hosting review, the important part is to see if a company treats support as an investment or a cost.

WP Engine is the world’s leading WordPress digital experience platform that gives enterprises and agencies the agility, performance, intelligence, and integrations they need to drive their business forward faster. WP Engine’s combination of tech innovation and an award-winning team of WordPress experts are trusted by over 70,000 companies across over 140 countries to provide counsel and support helping brands create world-class digital experiences. Founded in 2010, WP Engine is headquartered in Austin, Texas, and has offices in San Francisco, California; San Antonio, Texas; London, England; and Limerick, Ireland.
Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
This ties into the uptime percentages that web hosts frequently display. Uptime is defined as is the measure of the uninterrupted time that a hosting system experiences. Hosts usually advertise somewhere between 99 percent to 99.999 percent uptime. Assuming a 365-day cycle, 99 percent uptime actually means several days of unscheduled downtime, or not scheduled maintenance, for your sites. That means 99.999 percent brings your site down to only a few hours of downtime for that year. That's the difference between paying for a shared host and paying more for a managed host that will give you at least 99.99 percent uptime. To get to 100 percent uptime would require tens of thousands of dollars a month in hosting and system administration time. The intersection between cost and uptime is where most business owners find themselves, and that's why a managed host is again the choice for more business owners. They can pay five or six times more than a shared host would cost and get a slice of enterprise hosting that would otherwise cost tens of thousands a month.

A simple oversight in updating your plugins can be a big deal. Plugin vulnerabilities represent 55.9% of the known entry points for attacks, but keeping plugins up to date is time-consuming and can cause your—or your clients’—mission critical site to break. WP Engine’s Smart Plugin Manager is the trusted solution to keep all your plugins up to date and your sites secure.


WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have
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