If you need support and wp engine has one of the best support in the hosting business with the best technical and WordPress experts. They have resource center and knowledge based search center. In order to get expert one-on-one help, please log into your account so we can identify your account and get you exactly the help you need. We offer support 24 hours a day, 7 days a week, 365 days a year. 1-877-973-6446 sales@wpengine.com 7am–7pm CST :
If you are in what I think of as WP Engine’s core markets – they offer a great service with a solid product. Their pricing is competitive in the Managed WordPress Hosting space – and they offer more features than “WordPress hosting” plans from other hosting brands. Their feature-set is unmatched for savvy DIYers, WordPress website developers and/or high-traffic sites that don’t want to worry about hosting issues.
Some plugins may expose a website to vulnerabilities. Most of the time, this is unintentional, but we still have to draw a line in the sand. Our system scanner searches for these plugins and automatically disables them. Besides disabling plugins for security reasons, plugins can also be disallowed for performance reasons. Our comprehensive list of disallowed plugins (along with explanations as to why they are disallowed) can be found here. You can read more about WP engine security environment here.
WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
Speed – WP Engine works exclusively with WordPress, meaning our platform is completely optimized to deliver fast, secure WordPress experiences. And as mentioned above, we use a bespoke combination of technologies to ensure high levels of site performance. All these work in harmony to accomplish an average page load times improvement of 38% when moving from other hosting companies. The WP Engine platform is designed to scale so there is no reduction in speed as customers’ sites and business scales.

WP Engine is a great company to work for if you go anywhere but support. If you do go in for support get ready for a high stress levels as management will want to enforce metrics while not having a full understanding of the metrics to begin with. When you start out management will judge you almost immediately as they do have their favorites. This will affect advancement which is very slow paced than advertised unless you fall into said favoritism. Like anywhere else it is cut throat and other employees will not hesitate to point out mistakes as failures rather than making it a learning experience. The pay for support is grossly underpaid compared to other companies out there. The culture is great and that is about the only thing great as they do have out of work functions for team outings. Pros Free lunch, Culture, Environment Cons Management, Long Hours, Office Politics.
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
Emily Gall – WPEngine has been a dream to work with. As a small agency, I’m really looking for the best service at the best value when it comes to hosting for my clients. WPEngine delivers everything I need including AMAZING support, a learnable interface, insights and most importantly reliable, lightning fast hosting services. I would absolutely recommend them to anyone looking for a high-powered hosting service.

WP Engine offers 60 days money back guarantee if you are not happy for any reason cancel your hosting within 60 days and get full 100% refund no questions ask. This refund policy applies to all the plans, personal, business or custom. So you can try wp engine for 60 days risk free and if not 100% happy just back up everything and cancel the service.
The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
A simple oversight in updating your plugins can be a big deal. Plugin vulnerabilities represent 55.9% of the known entry points for attacks, but keeping plugins up to date is time-consuming and can cause your—or your clients’—mission critical site to break. WP Engine’s Smart Plugin Manager is the trusted solution to keep all your plugins up to date and your sites secure.

WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!

WP Engine partners with Amazon Web Services and Google Cloud Platform to build your websites on the same industry-leading architecture those companies use to power their own digital experiences. Global data centers and cloud coverage ensure your site is available and loading fast no matter where your visitors are in the world. And, with WP Engine optimizing these cloud environments for you, you can spend your technical resources building beautiful experiences instead of the systems to power them.


“I spent the majority of my post-Trinity career trying to be perceived not as a female leader but just somebody who gets things done. But being an executive who is also a mother of two daughters, I realized that I had a responsibility to advocate bringing your full self to work. Being different is what makes all of us stronger. I needed to have that realization personally in order to be a champion for it.
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